ANGER MANAGEMENT & MENTAL HEALTH COACHING

SERVICES AGREEMENT

        This Anger Management and Conflict Tolerance Coaching Services Agreement (the "Agreement") is entered into by and between the Client, and the Provider, (individually referred to as "Party" and collectively referred to as "Parties"), as of the date of Client's signature below.

        WHEREAS, Provider wishes to provide, and is capable of providing, anger management and mental health coaching services (as described below, the "Services") to Client; and

        WHEREAS, Client wishes to engage Provider to provide anger management and mental health coaching services; and

        WHEREAS, each Party has determined it is in its best interests to enter into this Agreement;

        NOW, THEREFORE, in consideration of the mutual covenants and conditions hereinafter expressed, the Parties hereby agree as follows:

1. COMPENSATION AND PAYMENT TERMS.  Compensation and Payment Terms are set forth on Exhibit A, which is attached hereto and incorporated by reference herein.
2. PROVIDER'S SERVICES.  An Anger Management Specialist and Mental Health Coach helps individuals navigate life challenges through psychoeducation and skills-based approaches.  An Anger Management Specialist and Mental Health Coach is neither a licensed medical or psychological services provider.  
3. INSURANCE AND LICENSE.  Provider is not required to purchase or maintain any insurance or license in connection with this Agreement or the Services, nor required to maintain notes, records, progress reports, or the like.
4. INDEMNIFICATION.  Client agrees to defend, indemnify and hold Provider, and any person or entity with whom Provider works, harmless from any claims, demands, actions or causes of action, including reasonable attorney fees and expenses arising out of any act or omission on the part of the aforementioned in the performance of, or with relation to, the Services and this Agreement.
5. CONFIDENTIALITY.  Client and Provider agree that the content of their communications, and this Agreement, are confidential, and may not be shared with third parties absent the written consent of Client and Provider.  Notwithstanding the foregoing, Provider may make reports to governmental authorities in the event Provider reasonably believes such report is necessary to protect human life.
6. GOVERNING LAW AND VENUE.  This Agreement shall be governed and construed in accordance with the laws of Nevada, excluding that State’s choice-of-law principles, and all claims relating to or arising out of this Agreement, or the breach thereof, whether sounding in contract, tort or otherwise, shall likewise be governed by the laws of Nevada, excluding that State’s choice-of-law principles, with Clark County, Nevada serving as the exclusive venue for any related action or proceeding.
7. GUARANTY.  The individual signing on behalf of any entity named as Client in this Agreement jointly and severally personally guarantees all Client obligations under this Agreement.
8. RETROACTIVITY.  The terms of this Agreement shall apply retroactively to any relationship that existed between Client and Provider prior to the execution of this Agreement.
9. ENTIRE AGREEMENT.  This Agreement constitutes the entire agreement between the Parties and supersedes any prior oral or written contracts, agreements, understandings or arrangements between the Parties regarding the subject matter hereof.  No course of conduct or dealing between the Parties shall act as a modification or waiver of any provision of this Agreement.

IN WITNESS WHEREOF, Client and Provider have entered into this Anger Management and Mental Health Coaching Services Agreement as of the date of Client's signature below, or of completion of a ClickWrap Agreement.

EXHIBIT A

A Steady Space, LLC Terms and Conditions

Support and Billing Inquiries

• For any questions or concerns regarding our terms of service, please contact us at support@yoursteadyspace.com.

• If you made a purchase directly through asteadyspace.com or yoursteadyspace.com, our support team can assist with billing questions, cancellation requests, and other inquiries.

Membership Terms

• Onboarding Session Hours: Must be utilized within 30 days of membership initiation or are forfeited. This session time does not rollover regardless of membership duration.
• Offboarding Session Hours: Must be utilized within the dates specified or are forfeited.
• Membership Session Hours: Monthly session hours must be utilized within the billing month. Any exceptions are at the sole discretion of A Steady Space, LLC. Requests for rollover must be sent to support@yoursteadyspace.com 
• Program Expiry: It is your sole responsibility to utilize sessions within the membership dates of validation.
• Monthly Programs: Must be redeemed within the billing month and do not roll over. Unused sessions are forfeited without refund. A Steady Space, LLC is not responsible for ensuring session time is booked. A Steady Space, LLC, reserves the right to cancel bookings if client(s) do not arrive within 10 minutes of the scheduled time.
• Cancellation Impact: Cancellations made within 24 hours of the session start time result in forfeiture of the session and associated fees. Waivers are at the sole discretion of A Steady Space, LLC, with no obligation to do so.
• Group Sessions (Chats, Q&A, Webinars, Etc): Group sessions are reserved for those registered. There are no makeup sessions for missed group events.
• Rescheduling Responsibility: Clients are responsible for rescheduling any canceled sessions.

Universal Payment Terms

• Single Session Payment: Payment is due at the time of booking. Payment plans are at the discretion of A Steady Space, LLC.
• Card on File: A valid credit card must be kept on file for the duration of your engagement. This card will be used for any outstanding balances or fees. Clients are responsible for keeping their card information current.
• Payment Processing: Services for A Steady Space, LLC are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a Client for A Steady Space, LLC, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of A Steady Space, LLC, enabling payment processing services through Stripe, you agree to provide A Steady Space, LLC accurate and complete information about you and your business (if applicable), and you authorize A Steady Space to share it and transaction information related to your use of the payment processing services provided by Stripe.

Refund Policy

• Refund Discretion: Refunds are at the sole discretion of A Steady Space, LLC and will not be considered once session time is utilized.
• Discontinued Sessions: No refunds are available if sessions have been discontinued, unused, or if you were removed from a program.
• No-Show Policy: A no-show to a scheduled session counts as a used session, and no refund is available. Clients must cancel or reschedule within 24 hours of the session start time.

Payment Methods

• Agreement to Payment: By agreeing to these terms, you consent to pay for services through the selected payment method. Nonpayment will result in service termination and potential legal action.
• Payment Plans: Payment plans are a courtesy and provided through Stripe. A Steady Space, LLC, is not obligated to offer payment plans.
• Payment Due Date: Payments are due before midnight (PST) on the date issued. Payment plan schedules are communicated in advance.
• Insufficient Funds: Clients are responsible for any fees related to insufficient funds. Nonpayment must be resolved immediately to avoid termination of services.
• Late Payments: Late payments will result in a $50 daily late fee and/or termination of services, with no refund. Nonpayment for services rendered is a breach of contract and will be sent to collections with legal recourse.
• Information Security: A Steady Space, LLC is not responsible for lost or stolen information during payment processing. Legal disputes are to be handled directly with Stripe.

Session Records

• A Steady Space, LLC is not obligated to retain session notes, records, or related documentation. Retention of such materials is at the sole discretion of A Steady Space, LLC.

Consent to SMS and Audio/Video Recording

• Consent to SMS: By providing your contact information, you consent to receive communications via SMS.
• Consent for Audio/Video Recording:

• Audio and video recording of sessions are a significant component of training staff and Anger Management Facilitators of A Steady Space, LLC. Recording sessions will only occur with your consent. The purpose of audio/video recording sessions is for use in advanced educational training and supervision, and are not available for client use.
• Clients may request that recording be stopped at any time, and also may request that any portion of these recordings be deleted. The contents of these recordings are confidential, and the information will not be shared outside the context of individual and group supervision.
• Any recordings will be stored securely and will not be used for any other purpose without client’s written permission. Clients have the right to review recordings with their provider. Recordings will be destroyed when training &/or supervision is completed. I understand the information given above, and I consent to having my sessions audio or video recorded for training &/or professional consultation purposes.

Legal Proceedings and Exclusion

• A Steady Space, LLC and its representatives are generally not appropriate for involvement in legal proceedings, except in the case of court-ordered anger management. A Steady Space, LLC, is not obligated to participate, maintain or furnish session notes, records, progress reports, or related documentation for utilization in said legal processes. Our paramount concern is the confidentiality and welfare of our clients, and we advise that legal concerns be pursued through proper legal channels with individuals licensed or otherwise qualified in the appropriate fields, separate from our services.

Termination of Services

• Behavioral Criteria: Services may be discontinued if a client is deemed resistant, inappropriate, hostile, or reckless, with no refund. A Steady Space, LLC reserves the right to define these terms within the coaching environment.
• Removal from Packages: Clients may be removed from packages if they fail to participate as required, are late to sessions, or disrespect the coaching environment. No refunds will be given for such removal.

Volunteer Status Declaration

You declare that you are enrolling in A Steady Space, LLC’s, programming voluntarily, and not as a result of any attorney recommendation, probation recommendation, DSFS (or state equivalent) requirement, or court order.

You understand these services are not therapy and you should not expect results similar to those from a licensed mental health provider.

You understand that your volunteer status means there is to be no expectation on your part to receive a written report from A Steady Space, LLC, staff reflective of your attendance or progress. As a result, you will NOT be provided a written report from A Steady Space, LLC, staff.

Individual Responsibilities

A Steady Space, LLC, does not provide any professional financial, legal or medical services or advice, and is not a medical or legal service. A Steady Space, LLC’s, guidance, coaching and mentorship is not a replacement for seeking mental health/medical/legal/financial assistance. Medical problems or concerns must be taken to your chosen medical professional. Legal problems or concerns must be taken to your chosen legal representative. You are agreeing in working with A Steady Space, LLC, that you are personally responsible for your own physical, mental and emotional well-being, decisions, choices, actions and results. A Steady Space, LLC, disclaims any liability for your personal choices made from any opinions or advice contained in any coaching sessions, mentor sessions, email, phone, and other communications. A Steady Space, LLC, cannot guarantee your individual, relationship and/or legal problems will be resolved, fixed or healed upon working together.

A Steady Space, LLC, has many satisfied clients but similar results are not guaranteed and vary per client. Results are not promised as they depend on many factors including the client’s willingness, openness, honesty, transparency and eagerness to improve their life and relationships. Resistance from a client will not result in desired results. Any resistance A Steady Space, LLC, encounters will result in your dismissal as a client with no refund available. Resistance constitutes dishonesty, lack of transparency, lying, unwillingness to share, communicate and accept the support and guidance being offered, omission, negligence, fraudulent misrepresentation or otherwise. A Steady Space, LLC, reserves the right to determine what is resistant in the coaching environment and business. A Steady Space, LLC, has the right to suspend or terminate you and refuse any and all future work together without refund.

A Steady Space, LLC, is not responsible for your free will life choices pertaining but not limited to your work schedule, finances, childcare, sleeping habits, legal status, mental health, health and medical conditions. You agree to indemnify and hold harmless A Steady Space, LLC, from any claim or demand, including reasonable attorneys’ fees by your refusal to abide by these guidelines, rules, regulations and restrictions. A Steady Space, LLC, is not legally responsible for your refusal to seek a medical or legal professional for your needs.

Privacy

All sessions are private and confidential. All clients agree to a confidentiality agreement upon working with A Steady Space, LLC. Client obtains the right to share session information with third parties and agrees to not hold A Steady Space, LLC, legally responsible for information they shared about themselves or their progress or personal choices made. Clients in group coaching programs/sessions are obligated under law to uphold the privacy agreement they receive upon purchase. Sharing information about fellow group members, coach or clients will result in immediate dismissal of the program and services with no refund and risk legal action. All communications are private and confidential.

Disclaimer

• You hereby agree that A Steady Space, LLC,  is not responsible for your well-being. You are solely responsible for your personal choices pertaining to your life, finances, medical, legal, relationships, career and any and all responsibilities as a legal citizen of the United States of America or a citizen of the country you reside in. You give up your right to hold A Steady Space, LLC, responsible for any misfortunes, breakups, occurrences, deaths, situations, scandals, layoffs, unemployment, medical problems or legal issues. You agree in entering into agreement to work with A Steady Space, LLC, you are doing so with the knowledge that their occupation is to guide, assist, support and coach. All final decisions in your life are your sole responsibility. You agree to hold A Steady Space, LLC, harmless of any disappointments, frustrations, and shortcomings past, present or future that pertains to your life.

• By scheduling an appointment with A Steady Space, LLC, you understand and agree that A Steady Space, LLC, is not a licensed therapist, medical professional, attorney, accountant or other medical/legal licensed professional, and can not give therapy, medical, legal, or tax advice. Any information or advice given by A Steady Space, LLC, is not to be used by you in place of any therapy, medical, legal, tax or financial advice or diagnosis from qualified and licensed professionals in those fields. Services provided by A Steady Space, LLC, are intended to offer insight, support and guidance into yourself and life, and do not in any way constitute therapy, medical, legal, tax or financial advice. A Steady Space, LLC, will not be held liable for any damages resulting from the use of this website or as a result of any guidance or appointment with A Steady Space, LLC, or any persons or events related thereto, and/or any actions or decisions that you may make as a result, including without limitation, actual, incidental and/or consequential damages resulting from any claims resulting from any act or omission, negligence, fraudulent misrepresentation or otherwise, including without limitation, personal injury, death, loss of income, stress (emotional or otherwise), errors or omissions, or otherwise.

PLEASE NOTE: All conditions within this contract apply to all sessions, programming, and services of A Steady Space, LLC.