Summary

By using our site https://helpsupportlocal.com (“Site”, “Website”) or associated business services, you consent to our Privacy Policy. Help Support Local LLC does not sell, trade, or in any way exchange your personal information to any third party. Any data we collect is strictly to help you complete a current or future transaction(s) or for our use in analyzing sales trends in an aggregated fashion. We possibly exchange data with third parties, but only in an aggregated manner and never personal information.

Please read our privacy policy to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website or app?

When purchasing a product through our site, the transaction is pushed through PayPal processing and therefore none of your personal information is gathered by Help Support Local.

When do we collect information?

We collect information from you when you register on our site as a business, subscribe to a newsletter, fill out a form, Use Live Chat, or submit a question on the site.

How do we use your information?

We may use the information we collect from you when you register as a business, make a purchase, sign up for the email newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To improve our website in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)

What do we do with data we collect from Retailers?

Information added for your store(s) through your Help Support Local account is shared publicly with shoppers.

How do we protect personal information?

Helpsupportlocal.com is scanned on a regular basis for security vulnerabilities to make visits to our site as safe as possible. We use regular Malware Scanning and secure hosting.

Personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology that is provided by a third party.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We do use cookies. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember what city and state you are located in and to remember log-in info.

Users can choose to have your computer warn them each time a cookie is being sent, or they can choose to turn off all cookies. This is managed in browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If cookies are turned off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties end user’s Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Links to Third Party Sites/Third Party Services

https://helpsupportlocal.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Help Support Local and Help Support Local is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Help Support Local is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Help Support Local of the site or any association with its operators. All transactions are processed through a gateway provider and are not stored or processed on our servers.

International Users

The Service is controlled, operated and administered by Help Support Local from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Help Support Local Content accessed through https://helpsupportlocal.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en.

We have not enabled Google AdSense on our site but we may do so in the future.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have

Contracted.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa According to CalOPPA, we agree to the following: Users can visit our site anonymously.

You will be notified of any Privacy Policy changes by visiting our website.

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Children Under Thirteen

Help Support Local does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 1 business day. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product and/or service

Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

Not use false or misleading subjects or email addresses.

Identify the message as an advertisement in some reasonable way.

Include the physical address of our business or site headquarters.

Monitor third-party email marketing services for compliance, if one is used.

Honor opt-out/unsubscribe requests quickly.

Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contact

If you have questions regarding this privacy policy, you may contact us using the information below.

Help Support Local

Northern Utah, USA

Email: info@helpsupportlocal.com

Last Updated: March 21st, 2020