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FlightScope Privacy Policy
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FlightScope Privacy Policy

Last updated: June 26, 2021

FlightScope shall mean FlightScope (Pty) Ltd

  1. Purpose
  1. The purpose of this Privacy Policy (“Policy”) is to explain to our users what personal information we collected from them, how it is collected, what we do with it, how we protect it and what your rights are with regards to the personal information.
  2. This Policy applies to personal information collected, either directly or indirectly, and processed by FlightScope through our software applications (“Software”), or our websites and online communities (“Online Platforms”).
  3. This Policy also applies to users in the European Union under the General Data Protection Regulation.
  4. Please read this Policy carefully.  It is your choice to accept or decline this Policy, a decision FlightScope will respect at all times. Declining this Policy will however affect what personal information we may collect and process which in turn will affect FlightScope’s ability to provide services to you. FlightScope suggests that you consult with FlightScope to discuss the effects of declining this Policy.
  5. We reserve the right to revise this Policy without notice to you, with the revised Policy taking effect on the date of publication on any of our Online Platforms, or Software.  We display the current version number and effective date of the current Policy as amended below the heading of this document, which shall serve as prima facie proof of the revised Policy effective date.
  6. FlightScope may inform you when changes are made to the Policy but it remains your responsibility to stay informed about the content of this Policy at all times. In the absence of your acceptance or decline of this Policy, your continued use of our Software or Online Platforms will constitute your deemed acceptance to be bound to the terms and conditions of this Policy.

  1. Legal basis for collecting and processing your personal information
  1.  In order to use our products and services, order any products or services, lodge a support enquiry or request, interact with or use our Software and Online Platforms or interact with us in any other manner (hereafter “Services”), you may be prompted to create an account, enter personal information, sign up to subscriptions for communications for promotional and educational purposes. By entering such personal information, you consent to our collecting, storing and processing of such personal information in order to render the above-mentioned Services in accordance with these Terms.
  2. It may be necessary for us to store and process personal information in order for us to fulfil any contractual obligations we may have so as to provide the Services and undertake to do so in accordance with these Terms.
  3. We collect and process personal information from you for the following reasons and purposes:
  1. What personal information do we collect and how do we collect the information?
  1. In order for us to render the best possible service, we need to collect and process personal information from you.  However, such collection and use will never be more than is necessary for us to perform our duties and obligations and will be in accordance with these Terms.
  2. We collect personal information from you when you register or use our Software and Online Systems, download Software, place an order, subscribe to our services, respond to a survey, or fill out a form or log a service request with our support team.
  3. We collect the following personal information:
  1. How we collect personal information:
  1. How do we protect your information?
  1. We will ensure that personal information collected and processed is adequate, relevant and not excessive in relation to the purposes for which it is collected and/or processed. However, such collection and use will never be more than is necessary for us to provide you with the services and/or comply with our obligations contained herein.
  2. We implement a variety of technical and organisational security measures to maintain the safety and security of your personal information and to safeguard such personal information against any loss, damage, unauthorised destruction, access or processing when you place an order or enter, submit, or access your personal information.
  3. We store all personal information collected by us in a secure operating environment, which only mandated personnel and service providers with confidentiality obligations have access to.
  4. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. Most browsers will give a visual indication of when such connection is secure.
  5. When registering an account with us, you will be required to create a unique username and password (hereafter “Login Credentials”). It is very important that you keep your Login Credentials secret and not disclose it to any third party.  We are not liable for any damages that you may suffer or any losses you may incur from any unauthorised use of your Login Credentials.  Furthermore, you agree to notify us immediately of any unauthorised use, or if you reasonably suspect unauthorised use, of your Login Credentials and you agree that we shall be entitled, to take all reasonable steps to ensure the integrity and security of our Online Platforms.
  1. Do we use cookies on our website(s)?
  1. Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
  2. We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
  3. Cookies additionally help us aggregate information of web pages that users use most frequently on our Online Platforms. This assists us in enhancing our service offerings to you. We however do not monitor your general internet activity outside of our Online Platforms.
  4. You can alter your browser settings to disable or amend the manner in which you receive cookies from our Online Platforms, however, this could alter your experience of our Online Platforms and use of some of its functionalities.
  1. Do we disclose any information to outside parties?
  1. Except as provided for under this Policy, we will not disclose your personal information to any third party, nor sell, trade, or otherwise transfer to any third parties your personal information, without your consent.
  2. In order to provide full functionality of our Online Platforms and to provide you with our services, we may be required to share your personal information with other entities that fall under the FlightScope group, however, we undertake only to do so in accordance with this Policy.
  3. We may contract with other entities to provide certain services and to perform certain functions on our behalf. Examples may include those responsible for payment and credit card processing, stocking, fulfilling and shipping orders, sending postal mail and emails or providing customer service.  Furthermore, we may provide your personal information to other entities which fall under the FlightScope group, but only where it is necessary to provide our products and services. Entities shall only have access to such personal information that is necessary for the performance of their functions and, furthermore, that they will be bound by the same privacy measures provided herein.
  4. In furtherance of what is provided in clause 6.3 above, it may be necessary for us to transfer personal information to a third country or international organisation and we undertake to transfer the personal information in a secure manner to ensure protection of the personal information. You are entitled to request confirmation of the secure methods we use to transfer personal information by sending a request to the address provided in clause 14 hereof.
  5. We reserve the right to disclose general, aggregated, anonymised and statistical information to third parties and undertake that such information will be de-identified so as not to contain any personally identifiable information of you.
  1. What rights do you have relating to your information?
  1. Right to access
  1. Right to rectification
  1. Right to delete
  1. Right to restriction of processing
  1. Right to data portability
  1. General
  1. Disclaimer While FlightScope continuously strives to protect your personal information as best we can, no data transmission over the internet can be guaranteed to be absolutely secure and FlightScope cannot guarantee the security of any information you provide to us. Providing personal information is done at your own risk.
  2. Complaint to supervisory authority If you are not satisfied with the way in which we handled your personal information or your rights as are provided under this Policy, you are entitled to make a complaint with the supervisory authority of the jurisdiction you are located in.
  3. Linking and framing Other websites may link or frame our Online Platforms and it is possible that we may provide links to other websites. Please note that this Policy does not apply to the practices of other websites and we are not responsible for the terms and policies, as well as actions, of any third parties and any personal information captured on their websites.
  4. Children's Online Privacy Protection Act Compliance
  1. If you are under the age of 16 (sixteen) years, you may only purchase our products and use our Online Platforms with the involvement and consent of a parent or guardian.
  2. We undertake to comply with relevant laws for the protection of personal information of children.
  1. Terms and conditions Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website at Terms and Conditions.
  2. Applicable law This Policy shall be governed by the laws of Florida, USA, and you agree that proceedings may be brought in the Court to hear any disputes that may arise from this Policy, unless agreed otherwise.
  3. Data Controller and Contacting Us

FlightScope (Pty) Ltd will be the data controller and any questions regarding this Policy must be referred to:

FlightScope (Pty) Ltd
P.O. Box 747, Stellenbosch, 7599, South Africa
Tel:
+27 21 880 2160
Alt. Tel.: +1 407 967 7121
Email: privacy@flightscope.com