To provide the CollabScale products and services and to otherwise operate the Platform, CollabScale must process information about Users. The type of information that CollabScale collects depends on how Users use and interact with the Platform, as set forth in this Policy.
When Users use the Platform and/or register for a Profile, Users provide personal information to CollabScale, which is collected for processing and use in accordance with this Policy. Because CollabScale changes its offerings and features from time to time, the personal information requested from Users may also change. Some of the situations in which Users will be requested to provide personal information are as follows:
Depending on how Users interact with the Platform, the personal information collected may vary. For example, creating a User Profile may only require an email address and password but completing a form related to receiving certain products or services may require Users to provide additional or different information, such as their name, phone number, and/or mailing address. CollabScale collects and stores certain information associated with actions that Users take, such as the time and duration of Users’ activity on the Platform and other information about Users’ behavior on the Platform. Because much of this information is necessary for CollabScale to provide Users with CollabScale’s products and services, if a User chooses to not share this information, they may not be able to use some features on the CollabScale platform.
If a User connects to the Platform using Facebook, Google+, or another social networking site (each, a “Social Networking Site”), CollabScale will receive information that the User has shared with and authorized the Social Networking Site to share with CollabScale, such as public profile information, birthday, current city, employment information, education information, and email address. When CollabScale receives this information, it utilizes this information for User Profile creation and to otherwise facilitate the User’s ability to use and interact with the Platform. This information is considered personal information and is subject to this Policy. Any information CollabScale collects from User’s Social Networking Site accounts will vary based on the privacy settings the User has set with the Social Networking Site. Accordingly, Users should consult the Social Networking Site’s privacy and data practices for more information. Users have the ability to disconnect their Social Networking Site account from a CollabScale Profile by changing the privacy settings in their Social Networking Site account. If a User comes to the Platform through a Social Networking Site, from other websites, or with devices that enable third parties to collect information from or about the User, such third parties will receive information about the User subject to the Social Networking Site’s and/or third parties’ respective privacy policies.
When User’s submit personal information to any third party and are informed at the time of collection that their information may be shared with CollabScale, CollabScale may collect that information for lawful marketing purposes.
Categories of personal information collected by CollabScale may include, but are not limited to, (i) security & Profile log-in information, such as login events, password changes, e-mail changes and mobile device information; (ii) Platform activity, such as specific pages the User viewed and interacted with on the Platform; (iii) marketing activity, such as marketing programs Users have joined, content Users have downloaded, and etc.; (iv) User feedback, such as feedback Users have provided to CollabScale via email, the Site, and/or other channels; (v) Content users have created, posted or submitted in any way on the Platform. CollabScale may also collect additional personal and demographic information that Users may choose to provide, as set forth below.
When a User uses the Platform, their device is automatically providing information to CollabScale, so Collabscale can respond and customize responses to the User. The type of information CollabScale collects by automated means generally includes technical information about a User’s computer, such as their IP address or other device identifier, the type of device being used, and the operating system version. The information CollabScale collects also may include usage information and statistics about User interaction with the Platform. That information may include the URLs of the web pages that the User visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if the User has enabled access to their location on their mobile device), and other information about how the User used the Platform.
CollabScale uses the information it collects to provide products and services to Users. In order for CollabScale to best provide these products and services (and assist in it being feasible to do so), it is essential that CollabScale collects and uses the information as set forth in this Policy.
When CollabScale collects information that does not identify a specific natural person (“Non-Personal Information”), it may use and disclose this information for any purpose at all whatsoever, unless such use is otherwise prohibited by this Policy or applicable law. Examples of Non-Personal Information include but are not limited to the following: physical location information; demographic information (gender, date of birth, ZIP codes and etc.); or any other personal information that has been anonymized, aggregated or de-identified. If CollabScale combines any Non-Personal Information with a User’s personal information (such as combining a User’s ZIP code with their name), CollabScale will consider such combined information as Personal Information and will use and disclose such Personal Information in accordance with this Policy. Similarly, if applicable law requires CollabScale to treat certain Non-Personal Information as Personal Information, then CollabScale will use and disclose this information as Personal Information in accordance with this Policy.
CollabScale works with third-party partners that help CollabScale improve its products and services, which makes it possible for CollabScale to operate its business and provide its products and services to Users. CollabScale does not sell User’s Personal Information and imposes strict restrictions on how its Ad Partners, affiliates and any third-parties to which User information is shared is allowed to use and/or further disclose User information. Below is a summary of some of the ways CollabScale gathers information and the types of third parties with which such information may be shared.
CollabScale compiles and provides aggregated statistics and insights to help understand how Users are engaging with posts, listings, videos and other content on and off the Platform. For example, CollabScale works with analytics services providers to determine the number of Users that have viewed or interacted with the Platform in any way, as well as aggregate demographic and other information to help understand User interactions with the Platform.
CollabScale provides its Ad Partners with reports about the kinds of Users that are seeing the Ad Partners’ ads and how these ads are performing. In no circumstances does CollabScale share information that personally identifies Users (such as User’s names and/or email addresses that could be used to contact Users directly or identifies who they are) unless the User gives CollabScale permission. CollabScale provides general demographic and interest information to its Ad Partners, such as that an ad was seen by a female between the ages of 25 and 34 that lives in Austin and likes yoga to help Ad Partners understand their audience. CollabScale also confirms which ads led to Users making a purchase or having some interaction with an Ad Partner.
CollabScale shares information about Users with companies that aggregate data to provide analytics and measurement reports to its Ad Partners.
When Users buy something from an Ad Partner or other type of CollabScale partner, the creator of this content may receive User’s public information and other information that the User has shared, in addition to any information needed by the User to complete the transaction, including shipping and contact details.
CollabScale provides information and content to vendors and service providers that support CollabScale’s business, such as by providing technical infrastructure services, analysis related to how CollabScale’s products and services are used, and/or to provide User support.
CollabScale collects and processes User’s Personal Information on several different legal bases, depending on the nature of Personal Information provided to CollabScale and the type of processing involved.
CollabScale may process User’s Personal Information as necessary for legitimate interests pursued by CollabScale, such as sending Users marketing about its products and services or where CollabScale believes Users have a reasonable expectation that CollabScale will perform a particular type action on their behalf.
CollabScale may process Personal Information as is necessary to facilitate CollabScale’s compliance with a legal obligation.
CollabScale may also rely on User’s consent to process their Personal Information. If CollabScale requires User’s consent to collect and process certain Personal Information, CollabScale will request the User’s consent at the time CollabScale requests this Personal Information to be provided, and processing this Personal Information will only be performed if User’s give their consent, unless CollabScale has another lawful basis on which to rely. Users may withdraw their consent, as further detailed in this Policy.
As part of CollabScale’s initiative to incorporate more transparency in the influencer and collaborator space, CollabScale may give Users the opportunity to provide personal diversity and inclusion (“D&I”) information.
CollabScale may ask Users to provide (and CollabScale may subsequently collect) certain categories of D&I information such as, but not limited to, the following:
CollabScale recognizes that some of these categories of information are sensitive and personal, so CollabScale will be transparent in how this data is collected and processed so that Users can make an informed decision whether or not they want to provide this information to CollabScale.
CollabScale also wants Users to know the following:
CollabScale uses two types of Cookies on the Platform: “session cookies” and “persistent cookies.” Session Cookies are temporary Cookies that remain on a User’s devices until a User leaves the Platform. A persistent Cookie remains on a User’s device until the User manually deletes it.
Cookies transmit information about Users and their use of the Platform, such as Users’ browser type, search preferences, data relating to advertisements that have been displayed to Users or that Users have clicked on, and the date and time of Users’ use of the Platform. With the exception of identifier Cookies that are associated with registered User accounts to prevent fraud on the Platform, Cookies link to certain unique information (such as information on Users’ profiles), but this is not linked to specific User names.
When CollabScale works with its Ad Partners to present Users with personalized advertising experiences, CollabScale does not share information with Ad Partners that can be used to identify Users or associate with Users on an individual basis, unless the User has instructed CollabScale to do so (such as when Users provide information requested by an Ad Partner). If a CollabScale Ad Partner has information about Users saved in one of the Ad Partner’s own Cookies, then the Ad Partner can use that information to help CollabScale send Users relevant ads, but the Ad Partners do not share information with CollabScale that would lead to identifying individual Users.
If Users enable location data for any mobile version of the Platform, CollabScale may use their location data to provide geo-targeted ads from Ad Partners that are local to the User. CollabScale does not share a User’s location with Ad Partners. Geo-targeted ads occur because CollabScale may provide Ad Partners with the ability to push ads to Users that are located in certain geographic areas. Users can disable their location services at any time in their device privacy settings.
When Users visit CollabScale from regions in which applicable law requires User consent for using non-strictly necessary Cookies, CollabScale will surface a Cookie consent banner and request the User’s consent.
If ads or other features on the Platform are provided by third-parties, these third-parties set and use their own Cookies, and these Cookies are subject to the third parties’ privacy notices and policies. CollabScale has no access or control over these Cookies and CollabScale takes no liability or responsibility for these Cookies in any way. Further, if Users respond to ads posted by third-parties or submit information to third-parties via the Platform, such information is submitted to and governed by the third-parties and such third-parties’ respective privacy policies and notices, and CollabScale shall have no responsibility or liability therefor.
CollabScale does not currently respond to ‘do not track’ signals and similar settings or mechanisms. When Users use and interact with the Platform, CollabScale aims to provide Users with a customized experience.
Users may submit a data rights request to access, correct, delete, export, rectify, update, or ask questions about their Personal Information. If they do so, the User’s name and email address will be requested. CollabScale will then take measures to verify the User’s identity. Users can object to processing their Personal Information or ask CollabScale to restrict processing their Personal Information. Users have the right to opt-out of marketing communications from CollabScale at any time.
Similarly, if CollabScale has collected and processed Users’ personal information with their consent, the User is able withdraw such consent. Withdrawing consent does not affect the lawfulness of any Personal Information processing that CollabScale has conducted prior to the User’s withdrawing consent, and it will not affect processing the User’s personal information which may be lawful based on grounds other than User consent. CollabScale does not process User information to make automated decisions about Users which may have a legal or other significant effect. CollabScale does not discriminate against Users that exercise the privacy rights set forth in this Policy or otherwise available pursuant to applicable law. Further, CollabScale will respond in a reasonable time to requests from Users wishing to exercise their data protection rights provided by applicable laws and/or as set forth in this Policy. Notwithstanding the foregoing, CollabScale reserves the absolute right to keep any information in its archives that CollabScale, in its sole but reasonable discretion, deems necessary to comply with CollabScale’s legal obligations, resolve disputes and enforce its agreements.
CollabScale keeps Users’ personal information as long as needed to operate the Platform and for the purposes set forth in this Policy. Retention periods can vary significantly based on the type of information and how the information is used. CollabScale retention periods are based on criteria such as legally mandated retention periods, pending or potential litigation, CollabScale’s intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. When CollabScale no longer needs Users’ personal information and/or no longer needs to retain this information to comply with legal or regulatory obligations, resolve disputes and enforce CollabScale’s agreements, CollabScale will either remove it from its systems or depersonalize it so that the information does not identify specific Users.
CollabScale employs physical, electronic, and managerial measures to safeguard the information it collects online. However, it is impossible to fully eliminate security risks, so CollabScale does not make any guarantees of any kind about the Platform or its related products or services. Users are responsible for keeping their username and password private. Once Users have registered with CollabScale, Users will not be asked by CollabScale for their password. CollabScale advises Users to create unique passwords for their User Profiles and to not use this password for any other web services or applications and to not share this password with others.
To access or use the Platform, Users must be at least 16 years of age to use the Platform. If any User becomes aware that someone under the age of 16 has provided CollabScale with personal information without parental consent, please contact CollabScale. If CollabScale becomes aware that someone under the age of 16 has provided CollabScale with personal information without parental consent, CollabScale will remove such information and terminate any accounts associated with such person.