Mark Barnes | Số 36, Hẻm 72/1/101, Ngõ 72 Nguyễn Trãi, Thanh Xuân, Hanoi | |
+84 886 889 402 | www.markbarnes.com.au |
Overview | ||
I’m a writer and editor looking for the next big opportunity to advance my career. Most recently I have been working in the development and business sectors in Vietnam. Ideally, I would like to leverage the knowledge I have developed in both the Vietnamese media and business sectors into a more permanent, long term position in the press. | ||
Education | ||
2017 - 2018 | Melbourne University | Masters of International Relations |
2014 – 2016 | RMIT University, Melbourne | Communications (Journalism) |
Feb - May 2016 | University of the Philippines | Communications (Journalism) |
2013 – 2014 | Victoria University, Footscray | Communications (Professional Writing) |
Professional Overview | ||
May 2021 - Current | Editor | Ardor SEO |
Ardor SEO is a content production company based in Saigon. | ||
Role Overview |
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Feb 2021 - Jun 2021 | Communications Executive | KOTO Vietnam |
KOTO Vietnam is an NGO that specialises in training at-risk youth in hospitality. | ||
Role Overview |
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Achievements | The KOTO Covid Continuity Fund: This project saw the development of a two week fundraising campaign centered around KOTO’s COVID response. During that two weeks we managed to raise just over $11,000 through organic means only. | |
Sep 2020 - Dec 2020 | Editorial Director | The Worldfolio |
The Worldfolio produces market profiles of national economies for publication in major national newspapers. | ||
Role Overview |
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Content | ||
Jun 2020 - Jul 2020 | Freelance Contributor | Hanoi Times (Hanoi, Vietnam) |
The Hanoi Times is an online publication available throughout Vietnam. | ||
Content | Hanoi’s ‘new normal’: How much has changed for foreigners who chose to stay? Stand-up comedy in the capital: The funny side of Ha-Ha-Hanoi | |
Feb 2020 - Jun 2021 | Freelance Contributor | Tuoi Tre (Hanoi, Vietnam) |
Tuoi Tre is a youth newspaper operating throughout Vietnam. | ||
Role Overview | This is a freelance position covering issues that impact heavily on the expat community in Hanoi. | |
Content | Hanoi’s live music scene wakes up groggy but ready to bounce back COVID-19 school closure takes toll on expats' mental health in Vietnam Expat businesses hit hard by extended COVID-19 school shutdown COVID-19 border closures: Hanoi’s int'l community grapple with stay/go dilemma Hanoi pets short of homes as COVID-19 forces owners to leave, deters new adoptive parents | |
Dec 2019 - Mar 2020 | Communications and Marketing Mentor | Cultural Identity and Resource Use Management (CIRUM) via the Australian Volunteers Program |
CIRUM is an NGO that works with ethnic minority groups in Vietnam. It focuses on land rights. | ||
Role Overview | In this role with CIRUM I am responsible for training and upskilling local staff in communications functions and processes. I also edit and assist staff to create English language content. This includes visual content and marketing materials. Furthermore I am a part of product development and developing a social media marketing strategy for CIRUM’s sustainable tourism social enterprise Nep Xua. | |
Mar - Nov 2019 | Communications Mentor | REACH Vietnam via the Australian Volunteers Program |
REACH Vietnam is an NGO that provides vocational training to young people throughout Vietnam. | ||
Role Overview | At REACH, as part of the communications team, I assisted in developing the communications program. This included creating content for multiple platforms, public relations, crisis management, English editing, and event coordination. The primary focus, however, was a skills transfer from myself to my local counterpart as part of the Australian Volunteers Program. | |
Content | Kham Lam FC wins inaugural REACH Rumble! Local NGO REACH signs MOU with Australia’s Chisholm Institute Video | |
Key Achievements |
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Aug - Oct 2018 | Editor/Multimedia | Money101 (Melbourne, Australia) |
Money101 produces e-learning units for the financial services industry. | ||
Role Overview | At Money101 I shot and edited short promotional videos, wrote blog posts, short ‘engagement’ articles, and e-learning content. Topics were broad and included superannuation, the banking royal commission, financial crimes, and general money related topics such as budgeting. | |
Outcomes | Nb: video content and engagement documents are behind a paywall. The Money101 suicide awareness module: our little bit to raise awareness Budgie-ting for your new fur baby: our new module really is the cat’s meow! | |
Jul - Dec 2016 | Journalist | City Journal (Melbourne, Australia) |
City Journal is an RMIT publication | ||
Role Overview | City Journal is a part of the third year course assessment. We were required to produce video, audio, and written content and publish it online | |
Outcomes | ||
Feb – May 2016 | Journalist Intern | Rappler (Manila, Philippines) |
Rappler is a major online source of news media in the Philippines. | ||
Role Overview | As an intern I was involved in covering events, hard news writing, interviewing, following leads, engaging with local NGOs, community groups, and political associations to uncover/develop stories and ideas for publication in Rappler. | |
Outcomes | Duterte operates in zone of ‘cursed and sacred’ The value of Marcos jewels according to the Philippine government Go back to ‘roots’ – TEDx Miriam College speakers Too frequent fires at UP Diliman? Recalling the past, looking to the future: X users react to #EDSA30 | |
July – Dec’ 2015 | Floor Manager | |
Off Beat Mondays is a live variety show on C31. | ||
Role Overview | I was involved in managing talent and floor operations for this one hour variety show filmed weekly. It involved thinking quickly and reacting swiftly to a rapidly changing environment. | |
June 2015 | Freelance Reporter | Channel 31 (Melbourne, Australia) |
Channel 31 is a local television station in Australia | ||
Role Overview | Covering local news, researching stories, recording and editing audio and visuals. | |
Segments Aired | ||
Mar – June 2014 | Reporter | RMIT Catalyst (Melbourne, Australia) |
Catalyst is the RMIT student press. It produces a bi-monthly magazine and online news reporting . | ||
Role Overview | This role involved writing a fortnightly hard news story, using interviews and press releases, and working to tight deadlines. | |
Outcomes | Former Prime Minister Julia Gillard visits RMIT Chemical accident causes disruption on city campus Assessment reviews: “Don’t bother; it doesn’t change anything” | |
Feb 2013 | Freelancer | Hijacked (Melbourne, Australia) |
Hijacked is a national web based student publication. | ||
This is a freelance role. It has a focus on student centric content and involves writing opinion pieces, working to deadlines, and finding relevant content. | ||
Outcomes | ||
Miscellaneous | ||
May 2015 | Shortlisted, Emerging Writers Festival Monash Prize | |
This competition was open to all undergraduate students in Australia. | ||
The End of Unemployed Anastasia and the Once Rebellious Panda | ||
June 2015 - 2016 | Vice-President/Co-founder | RMIT Press Club |
The RMIT Press Club aims to provide industry access and a collaborator website for student content. | ||
Role Overview | As a founding member this role has involved garnering support, promoting membership, and leading the development of the website. It has also involved developing editorial guidelines and processes and a system of content and people management. | |
Sept’ 2017 - Sept’ 2018 | Communications Officer | University of Melbourne Postgraduate International Relations Organisation |
The University of Melbourne Postgraduate International Relations Organisation provides networking and social opportunities to students. | ||
Role Overview | As Communications Officer I was responsible for press releases, social media communications, and ensuring all communications with the student body came from a clear, uniform voice. | |
Other Languages | Intermediary Spanish, Early-Intermediate Vietnamese (In Progress) | |
Other Qualifications | First Aid 2 | |
Other Work Experience | ||
Aug 2016 – July 2018 | Customer Service | Sportsbet |
Key Responsibilities | This role involves assessing, analysing, and solving customer queries and concerns. It requires: a vast knowledge of gambling and sports, patience and reasoning skills, and above all a strong ability to communicate. | |
Mar 2015 – Jan 2016 | Market Researcher | DBM Consultants |
DBM is an outbound market research call centre. | ||
Key Responsibilities | This role involved outbound calls to a variety of people to conduct market research for a number of companies and government organisations. Careful questionings, and communication skills were essential to success in this role. | |
Jul 2007 – Nov 2014 | Owner/Founder | Put It On A T-shirt |
Put It On A T-shirt was an online t-shirt printing business. | ||
Key Responsibilities | This role covered all areas of small business management. Including managing staffing, ascertaining and meeting client requirements, and phone, face to face, and online customer service. | |
Nov 2005 – Nov 2008 | Front Line Associate | GE Money |
This was an inbound/outbound collections role. | ||
Key Responsibilities | Adhering to compliance legislation, following procedures, problem solving through rapport building and questioning techniques in order to ascertain a customer's situation and best meet their accounts recovery needs. | |
Nov 2004 – Nov’ 2005 | Customer Service Consultant | UCMS (Telstra) |
This role was an inbound customer service role dealing with Telstra dealerships. | ||
Key Responsibilities | Problem solving, applying and removing products from client accounts, and settling customer complaints in a high pressure environment demanding strong communication skills and a broad knowledge base. | |
References | |||
Name: Title: Company: Phone: Email: | Gonzalo Illayora Project Manager The Worldfolio +35 1825 980 461 gonzalo@theworldfolio.com | Ms. Tran Thi Hoa Executive Director CIRUM +84 (24) 37622368 tthoa@cirum.org | |