Thank you for using Fliteworks!
Fliteworks is a trade name of SHPR Co. We (“SHPR Co.” or “SHPR”) provide website features and other products and services to you when you visit fliteworks.com, use Fliteworks products or services, or use software provided by Fliteworks in connection with any of the foregoing (collectively, “Fliteworks Services”). We provide the Fliteworks Services subject to the following conditions.
By using Fliteworks Services, you agree to these conditions. Please read them carefully.
When you use Fliteworks Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Fliteworks Services, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included in or made available through any Fliteworks Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of SHPR or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any Fliteworks Service is the exclusive property of SHPR and protected by U.S. and international copyright laws.
Here is a non-exhaustive list of trademarks owned by SHPR in relation to Fliteworks:
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Fliteworks Service are trademarks or trade dress of SHPR in the U.S. and other countries. SHPR’s trademarks and trade dress may not be used in connection with any product or service that is not SHPR’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SHPR. All other trademarks not owned by SHPR that appear in any Fliteworks Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SHPR.
You may need your own Fliteworks or SHPR account to use certain Fliteworks Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. Please contact email@example.com for assistance with updating your payment methods. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. Fliteworks products are intended for enterprise use and are not directed towards children. If you are under 18, you may use the Fliteworks Services only with involvement of a parent or guardian. SHPR reserves the right to refuse service, terminate accounts, terminate your rights to use Fliteworks Services, remove or edit content in its sole discretion.
SHPR respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please contact firstname.lastname@example.org.
Fliteworks Services are non-refundable. However, at our discretion, we may choose to issue one-time refunds for specific circumstances. If you have questions about your services or would like to request a refund, please contact email@example.com.
You may not use any Fliteworks Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Fliteworks Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Fliteworks Software), technology, and services.
THE FLITEWORKS SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE FLITEWORKS SERVICES ARE PROVIDED BY SHPR ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SHPR MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE FLITEWORKS SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE FLITEWORKS SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE FLITEWORKS SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY LAW, SHPR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHPR DOES NOT WARRANT THAT THE FLITEWORKS SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE FLITEWORKS SERVICES, SHPR’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM SHPR ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, SHPR WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY FLITEWORKS SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY FLITEWORKS SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
Any dispute or claim relating in any way to your use of any Fliteworks Service, or to any products or services sold or distributed by SHPR or through fliteworks.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent HARVARD BUSINESS SERVICES, INC., 16192 COASTAL HIGHWAY, LEWES, DELAWARE 19958-9776. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
HARVARD BUSINESS SERVICES, INC.
16192 COASTAL HIGHWAY,
LEWES, DELAWARE 19958-9776
The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with Fliteworks Services (the "Fliteworks Software").
SHPR accepts service of subpoenas or other legal process only through SHPR’s national registered agent, HARVARD BUSINESS SERVICES, INC. Subpoenas or other legal process may be served by sending them to CSC at the following address:
HARVARD BUSINESS SERVICES, INC.
16192 COASTAL HIGHWAY,
LEWES, DELAWARE 19958-9776
Attn: Legal Department – Legal Process
Please note also that providing detailed and accurate information at the outset will facilitate efficient processing of your request. That information will include, for example, e-mail and/or credit card number used to make purchases for retail purchase information; the name, e-mail, and physical address of a seller for seller information; device serial number for SHPR devices; and IP address and complete time stamps.
If you believe that your intellectual property rights have been infringed, please submit your complaint to firstname.lastname@example.org. This form may be used to report all types of intellectual property claims including, but not limited to, copyright, trademark, and patent claims.
We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances.
Written claims concerning copyright infringement must include the following information:
Last revised December 2, 2022.