FAQS

Tickets

What are the different ticket types?

🎫 Premium (first row)

🎫 Zone A (great visibility)

🎫 Zone B (good visibility)

🎫 Zone C (average visibility)

Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website prior to arriving at the event.

Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.

Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.

Ticket changes

Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.

Venue information

Where is the experience taking place?

The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach (Outdoors), Desert-Vienna St - Al Jazeera Al Hamra-Qaryat Al Hamra - Ras Al Khaimah

Is there food served?

Food can be purchased but will not be allowed during the concert. Only drinks are allowed.

Can I bring animals?

No animals are allowed under any circumstances. Please contact us by filling this form if you plan to bring a service animal.

Does this venue have disability access?

No

Is there parking available?

Yes, please come early to avoid long wait times.