FAQS
Regarding the experience
What can I expect from the [Event name]?
Cricket's Candy Creations offers date night Fridays! Parents can drop their kids off at Cricket's Candy Creations and then head out on a fun date night!
Little ones will enjoy an evening of uniquely delicious candy crafting (both edible and non-edible) games, and more! Children will also enjoy a pizza party dinner!
Where is the experience located?
The event will take place at 157 Chamber Street
Does the experience take place in an indoor or outdoor venue?
The exhibition will be held in an indoor venue.
How long does the experience last?
The visit will take around 4 hours *(depending on time of Drop-Off)
Is there air conditioning?
Yes
Is the experience accessible for deaf people?
No
.What accessibility options do we have for someone visually impaired?
Yes
Will there be strobe lights?
No
Will food and beverage be available on site for purchase?
Children will be served pizza, water, and juice
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Are there chairs available? Can I be seated during the experience/exhibition?
Yes
Will restrooms be available on site?
Yes
Are there vegan or gluten free options available?
While not all of the candies we use in our crafts are gluten-free, vegan, or kosher,, if you reach out to us with at least 72 hours notice in advance of your visit, we can do our best to ensure that we have substitute ingredients when applicable.
Regarding the access to the event
Do I need to wear a mask?
No
Do I need to arrive at the start of my scheduled session?
No
What happens if I arrive late?
Your child may miss some candy crafts, but they will still have lots of fun!
Can I bring animals?
No
Are service dogs allowed?
Yes
Is there an age requirement?
4-10
Is the venue ADA compliant?
Yes
Is there parking available?
Many parking garages can be found nearby!
What if the weather is bad?
The event is indoors
What are the prohibited items at the experience?
Flash photography, alcohol, anything which may disturb the other patrons.
Are wheelchairs available to rent?
No
Regarding the tickets
Can I purchase a ticket at the event?
Advanced bookings are highly encouraged
Where can I get tickets?
- On the Fever App, available on Google Play and Apple Store
- On the Fever website
Are refunds allowed? What is the exchange policy?
Tickets are generally non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. However, under special circumstances, you can contact us and our user support team will process your request. Make sure to include your ticket order number.
Is there a Military discount?
No
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.
Can I reschedule my tickets to another date/time, or upgrade/downgrade my ticket?
We may be able to help reschedule or exchange your ticket for another date, time or ticket type that has not already sold out. Please contact us for more information. Make sure to include your ticket order number.
What are the official sellers for this experience?
Official tickets for Date Night Drop-Off can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.
Can I make a Group Booking?
If you would like to book for a group, please contact us to get in touch with your preferred attendance date and the size of your group.
I can't find my ticket. What can I do?
You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don't have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.