PRIVACY POLICY/ PERSONAL INFORMATION

When you (the Customer/ Authorised Driver) hire equipment from Thrills & Chills, we need to collect certain information from you. That information may include your name, contact details, date of birth, driver’s license number, payment details, skippers ticket, referees, and company name, ABN, ACN.

We may use electronic tools to monitor the location, usage of the hired equipment, including speed, time, fuel consumption, distances traveled, and current and previous locations visited.

If we are unable to collect your personal information, this may prevent us from providing our services to you. Where you provide us personal information about someone else you must have their consent to provide it, so that we may use it to the full extent outlined in this clause.

We may use and disclose your personal information to:

(i) provide the services that you request;

(ii) do all things necessary to administer those services;

(iii) research, develop, manage, protect and improve our services and equipment;

(iv) communicate with you regarding the hired equipment, safety, arrangements with us and other matters;

(v) investigate, prevent and deal with fraud, unlawful activity and breaches of our agreement with you;

(vi) market our services to you;

(vii) conduct customer satisfaction surveys and inform you of improvements to our services; and

(viii) maintain and develop our software and other business systems.

We may use and disclose your personal information to the following third parties:

(i) our associated entities and businesses;

(ii) your company or organisation, if you use our services under a corporate account;

(iii) credit reporting agencies and fraud checking agencies;

(iv) debt collection agencies, if you default in payment of amounts owed to us;

(v) councils, government and private organisations responsible for the processing of traffic related infringements;

(vi) in relation to an accident or claim, insurers, the police and other persons involved in the accident or claim;

(vii) driver licensing authorities; and

(viii) government, regulatory and law enforcement agencies where the disclosure is required or authorised by law.