Overview: AAC tutors provide invaluable support to UNCG students by helping them learn and review course content from a variety of classes and subject areas. Tutors support students in achieving their academic goals, provide encouragement to their students, and help their students build confidence and become independent learners.

Tutors report to Erin Morrison, Assistant Director of Academic Excellence.

Requirements: Tutors will be second semester freshman, sophomores, juniors, seniors, post-bacc or graduate students. Tutors must have a cumulative GPA of a 3.0 or higher, and must have earned a B+ or higher in the course(s) they tutor and must be highly recommended by a faculty member in the area they tutor.

Tutors must be available to work a minimum of six hours per week, including one administrative hour and five hours of tutoring. This position requires strong communication skills, attention to detail, and strong time management skills.

Training will be provided before tutors begin meeting with students. Ongoing training is offered weekly to help tutors build and practice their skills, and equip them with the resources, strategies, and support needed to excel as a tutor. First-time tutors will be required to participate in ten hours of (paid) training during their first semester with the AAC.

UNCG is committed to equal opportunity in education and employment for all persons and will not tolerate any discrimination against or harassment of persons on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, political affiliation, genetic information, veteran status, disabling condition, or age.

Duties and Responsibilities:

1. Provide individual and/or group tutoring to students in specific content/course.
2. Help students review material they learned in class.
3. Create a positive and collaborative learning environment for all students in your tutoring session.
4. Adhere to the University’s Academic Integrity Policy at all times. Report any concerns to your supervisor.
5. Maintain student confidentiality at all times, per FERPA regulations.
6. Check UNCG email daily. Maintain regular and effective communication with your supervisor, other office staff as needed, and students.
7. Accurately post session times in TracCloud. Post times well in advance of sessions and ensure all sessions are posted correctly.
8. Complete accurate session records (session notes) in TracCloud after each session.
9. Record hours by clocking in and out of TracCloud for sessions, training, and administrative work. Use accurate work reasons in TracCloud when clocking in and out.
10. Determine individual student needs and academic goals, and help students meet their goals.
11. Conduct all tutoring contact in a professional manner.
12. Be prepared for, and arrive on time, for all tutoring and training sessions.
13. Attend weekly training sessions and meet all training requirements. Understand and follow all office policies and procedures.
14. Refer students to other resources as needed (including Academic Skills coaching, Dean of Students, Counseling Center, etc.).
15. Maintain a 3.0 cumulative GPA.
16. Complete other duties as assigned by your supervisor.

NOTE: If you withdraw from classes, you must immediately alert your supervisor to this change. Similarly, if your status changes between semesters (no longer taking classes), you must also inform your supervisor.