Whetstone Education, Inc.

Privacy Notice

Last updated: April 16, 2019


What information about users does Whetstone collect?

What about cookies and tracking technologies?

How does Whetstone use the information it collects? 

When does Whetstone share user information? 

What choices are available?

What about “Do Not Track?”

What about Third-Party services?

Are children allowed to use the Service?

How does Whetstone comply with the Family Educational Rights and Privacy Act (FERPA)?

What does Whetstone do for data security?

Are privacy settings adjustable?

Does Whetstone market to international visitors?

What are your California Privacy Rights?

What about changes and updates to this Notice and Terms of Service?

What is Whetstone’s contact information?

Welcome, and thank you for your interest in Whetstone Education, Inc. (“Whetstone”, “we,” or “us”) and our Service.  Our “Service” collectively refers to Whetstone’s website, mobile application, API, and any other online services offered by Whetstone, its affiliates, or subsidiaries, as each may be updated, relocated, or otherwise modified from time to time, and all intellectual property contained therein. The Services enable schools, coaches, and administrators to provide educators with feedback and collect and analyze data about educator performance in the classroom.  The Service also provides functionality to assist Educators in managing their lesson plans and meeting content.

This Privacy Notice (this “Notice”) describes the information that we gather from you on the Service, how we use and disclose such information, and the steps we take to protect such information. By using the Service, you consent to the privacy practices described in this Notice.

This Notice is incorporated into and is subject to the Whetstone Terms of Service. Capitalized terms used but not defined in this Notice have the meaning given to them in the Whetstone Terms of Service.

What information about users does Whetstone collect?

What about cookies and tracking technologies?

We may also automatically record certain information from your device by using various types of technology, including “clear gifs" or “web beacons.” This automatically collected information may include your IP address or other device address or ID, Internet Service Provider name, web browser type, computer operating system, device type, screen size, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding the website to which you are headed when you leave our Services, and your interaction with messages, such as whether you opened, clicked on, or forwarded a message. Our web beacons are not used to track your activities unrelated to our services. We do not link analytical data from web beacons to Personal Information. We use automatically collected information to analyze trends among our users to help improve our Services.

How does Whetstone use the information it collects? 

We use information we collect on the Service in a variety of ways in providing the Service and operating our business, including the following:  

When does Whetstone share user information? 

Except as described in this Notice, we will not disclose your information that we collect on the Service to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

What choices are available?

You may, of course, decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may update, correct, or delete your account information and preferences. If you wish to access or amend Personal Information we hold about you, or to delete your account, you may contact us at help@whetstoneeducation.com. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by sending your request to us by email at info@WhetstoneEducation.com or by writing to us at the address given at the end of this Notice.

Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us that you have opted-out from during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service and your relationship with Whetstone.

What about “Do Not Track?”

Your browser may allow you to set a Do Not Track (DNT) signal on it so that Third-Party trackers know you do not want to be tracked. Our Services do not support (DNT) requests at this time. This means that we may collect information about your online activity both while you are using the Service and after you leave the Service.  Some third-party online services do keep track of your browsing activities, including across other websites on the Internet, which enables these websites to tailor what they present to you. Do Not Track signals are set on a browser-by-browser basis, so you must set them on every browser you use if you do not wish to be tracked.

What about Third-Party services?

The Service may contain features or links to Web sites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service.

The descriptions of our data privacy practices in this Privacy Notice do not cover the privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service that such third parties themselves collect from you (like type of device, day and time of visit, etc.) or the methods used by third parties to collect that information (like cookies and other tracking technologies). Some third parties offer choices regarding their tracking technologies. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Are children allowed to use the Service?

Our Service is a general audience platform intended for adults for purposes of teacher and classroom observation. It is not directed to children under the age of 13[MLW1] [MLW2] . We do not knowingly collect Personal Information from children. If you are under 13 years of age, then please do not use or access the Service at any time or in any manner. If we learn that Personal Information has been collected on the Service from persons under 13 years of age without verifiable parental consent, then we will take the appropriate steps to delete that information. If you discover that information regarding a child has been collected on the Service, then you may alert us at help@whetstoneeducation.com to request that we delete that Personal Information from our systems.

How does Whetstone comply with the Family Educational Rights and Privacy Act (FERPA)?

FERPA protects personally identifiable information contained in students’ education records from unauthorized disclosure. Consistent with FERPA, we will only use education records, as defined under FERPA, for the purpose of providing agreed services to a school, school district or teacher. We will never share or sell FERPA-protected information, or use it for any other purposes, except as otherwise directed or permitted by the school, school district or teacher. For clarity and without limitation, we will not use education records or any other student data to engage in targeted advertising.[MLW1]  If a parent or eligible student requests access to education records that are hosted on our servers, we will help facilitate such access. Our terms of service contain additional terms addressing FERPA obligations.

        

What does Whetstone do for data security?

We use certain physical, administrative, and technical safeguards that are designed to secure Personal Information from unauthorized access, use, alteration and disclosure, and improve the confidentiality, integrity and availability of the Personal Information that we collect and maintain. For example, we use industry standard technologies, like encryption software, firewalls, and authentication tools when processing Personal Information. We cannot, however, ensure or warrant the security of any information you transmit to us via email or store on the Service, and you do so at your own risk. We strongly urge you to protect any password you may have for our Services and to keep that password confidential. You should always log out of our Service when not in use, especially when sharing a computer with someone else, or using a public computer. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, administrative, or technical safeguards.

If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Service if a security breach occurs.

Are privacy settings adjustable?

Although we may allow you to adjust your privacy settings to limit access to certain Personal Information, please be aware that no security measures are perfect or impenetrable. We are not responsible for circumvention of any privacy settings or security measures on the Service. Additionally, we cannot control the actions of other users with whom you may choose to share your information. Further, even after information posted on the Service is removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information available on the Service. We cannot and do not guarantee that information you post on or transmit to the Service will not be viewed by unauthorized persons.

Does Whetstone market to international visitors?

The Service is hosted in the United States and is intended for users located within the United States. If you choose to use the Service from other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service.

What about changes and updates to this Notice and Terms of Service?

If you choose to use the Service, your interactions and any dispute over privacy is subject to this Notice and our Terms of Service, including limitations on damages, resolution of disputes, and application of the law of the State of Louisiana. When we modify this Notice, we will make it available through the Service, and indicate the date of the latest revision. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. If you have any concern about privacy at Whetstone, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Terms of Service will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Service frequently to see recent changes. Your continued use of the Service after the revised Notice has become effective indicates that you have read, understood and agreed to the current version of this Notice. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.


What are Your California Privacy Rights?

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. California users who wish to request further information about our compliance with this statute or who have questions more generally about our Privacy Notice and our privacy commitments to our customers and Service users should not hesitate to contact us at the address below.

Related Practices and Information

Terms of Service https://www.whetstoneeducation.com/terms.

What is Whetstone’s contact information?

Please contact us with any questions or comments about this Notice, your Personal Information, our use and disclosure practices, or your consent choices by email at help@WhetstoneEducation.com or by using the Contact Us form as found through our Service.  

Whetstone Education, Inc.

1824 Oretha Castle Haley Blvd.

New Orleans, LA 70113