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Appfolio Tenant Portal Guide.docx
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Welcome to AppFolio Tenant Portal



This QuickStart guide will walk you through setting up your Online Portal which you’ll use to pay rent or dues, submit your proof of insurance and maintenance requests, access lease documents, and more.

How to get started:

  1. You will receive an email or text from us with a link to set up your personal, secure Online Portal.
  2. Click the link in the email or text and follow the steps to set up your password, or, to provide your contact info, then set up your password.
  3. Login and gain access to the easiest, fastest, and most secure way to pay rent and other charges online, view payment history, submit maintenance requests, and more.
  4. Download the Mobile app to conveniently stay logged in to your Online Portal.

Pay your rent or dues online, anywhere, anytime:

eCheck

Enter your bank account and routing numbers in your secure Online Portal to pay rent or any other charge directly from your checking or savings account.

Credit or Debit Card

Use your debit or credit card to pay rent or any other charge through the secure Online Portal or use Apple Pay through the iOS mobile app for fast and familiar checkout.  

Electronic Cash Payments

If you choose this method of payment, we will provide you with a reusable PaySlip that you can use at Walmart, Walgreens, 7-Eleven, CVS, Casey’s, or Ace Cash Express to pay your rent in cash (a $3.99 transaction fee applies). Payment transaction limits are in effect and vary by location, please refer to your PaySlip for details.

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Secure

Online payments are encrypted using

bank-grade security.

Fast

Your charges are immediately marked as paid.

Convenient

Pay your rent from anywhere and communicate with our team all within the online portal.

Flexible

Choose the way you pay: eCheck, Debit or Credit Card, or Electronic Cash Payments.

Update My Contact Information

If you're an active tenant and have not received any emails or text messages from us about the new AppFolio portal, this may mean your contact information is out of date. If your email address or phone number has changed, please click below to update your information and ensure you receive important updates moving forward.

Update Contact Details

If you have any questions, please email us at info@libertybellmgmt.com or call 215-400-2635.