PROFILESelf-reliant and enthusiastic professional with years of experience providing technical support in challenging and deadline-oriented environments. Ability to improvise, troubleshoot, take ownership, and learn new skills on the job. Excellent communication and public-dealing acumen. Passionate about solving problems and producing quality work. SKILLSLanguages | HTML5 | CSS3 | Javascript | PHP Web Design | Responsive Design | Adobe Creative Suite Content Management Systems | Wordpress | Drupal | Hubspot Databases | MySQL Frameworks | React | jQuery | Angular | AJAX | Bootstrap | Foundation | SASS EXPERIENCEFRONT END DEVELOPER | EDNC | RALEIGH, NC | 2018 - PRESENT- Led development on a new custom Wordpress website
- Optimized site speed and improved UI experience for a website averaging over 90,000 page views per month
- Managed migration of existing content and data into new theme during development and deployment
FRONT END DEVELOPER | CLEAN, INC. | RALEIGH, NC | 2016 - 2018- Translated design concepts into working responsive websites that are SEO friendly and page speed optimized utilizing HTML5, CSS3, jQuery, and PHP
- Enhanced front-end interactions with JavaScript and jQuery within Angular 1 and Ember frameworks
- Converted mockups to responsive HTML email templates that meet the standards of most modern email clients (including Gmail, Apple Mail, and Outlook)
E. COMMUNICATIONS DEVELOPER | TIAA | CHARLOTTE, NC | 2015 - 2016- Built, tested, and revised emails in ExactTarget to render correctly and uniformly across a range of email clients using HTML, CSS, XML, and Ampscript
- Consulted with various internal business units on functionality and design of emails and websites
TECH SUPPORT & QA LEAD | KYCK | CHARLOTTE, NC | 2013 - 2015- Built and managed the user support division for a tech startup, achieving a 94% department-wide approval of customer service interactions
- Ran queries and updates in PostgreSQL to address data discrepancies
WORLD EDUCATION GROUP | PROGRAM MANAGER | BELMONT, NC | 2010 - 2013 - Achieved record student enrollment for three consecutive semesters
- Managed development of a web-based application using agile methodology
- Prioritized backlog, led sprint planning sessions, daily standups, and retrospectives, and developed the project scope
TEACHER TRAINER | UNITED STATES PEACE CORPS | THE GAMBIA | 2007 - 2009TEACHER | BELLEVIEW ELEMENTARY SCHOOL | ROCK HILL, SC | 2006 - 2007TEACHER | BESS ELEMENTARY SCHOOL | GASTONIA, NC | JANUARY 2006 - JUNE 2006EDUCATIONFront End Engineering | The Iron Yard | Durham, NC | 2015 Bachelor of Science, Elementary Education | Appalachian State University | Boone, NC | 2005
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