KEVIN NECCIAI

NYC-based Learning and Development Professional

724.747.7738 | knecciai@gmail.com | website: kevin-necciai.com

computer-based training demos: bit.ly/3WRdhxs | http://bit.ly/47nVJ2G

PROFESSIONAL HISTORY

Training Manager

(Apr 2024—present)

FreshDirect (New York, NY)

• developed Environmental Health and Safety training strategy for departments across all organizational business units in collaboration with key leadership stakeholders
• directed the design and facilitation of Environmental Health and Safety compliance training content for internal clients across all business units
• guided the professional development of seven union and non-union Trainers in learning theory, instructional design, accessibility, visual design, video editing, writing, and facilitation skills
• developed and implemented feedback systems and tools to evaluate program impact
• presented key performance indicators to Senior Management Team in Daily Operations meetings
• used company style guide to create branded technical reference guides and training templates (i.e. training outlines, facilitator guides, computer-based training modules, job aids, etc.)
• scripted, shot, and edited video content (including bilingual closed caption files) in response to training needs
• directed the development of Transportation’s defensive driving and post-collision training programs
• partnered with People and Food Safety Teams to create Meat and Seafood Specialist certification program, including bilingual Computer-Based Training component
• partnered with People Team to revamp Corporate New Hire Orientation content

Learning & Development Training Specialist

(Feb 2022—Mar 2024)

FreshDirect (New York, NY)

• developed and facilitated workshops on various topics (e.g. People Ops policy, DEI, emotional intelligence, customer service, safety compliance, Microsoft 365, etc.) for internal clients in departments across all organizational business units to drive development and retention
• developed and facilitated leadership development training programs for Team Leads, Supervisors, and Managers across all organizational business units
• procured English for Speakers of Other Languages (ESOL) vendor and managed ESOL program partnership to support development of hourly Plant employees
• developed feedback tools to assess learning progress of internal clients and support ongoing professional development
• edited video content (i.e. bilingual closed caption files) for use in training
• designed Computer-Based Training and sandbox software simulations using Articulate 360 Rise and Storyline
• used company style guide to create branded job aids for internal use
• facilitated in-person weekly New Hire Orientation

Talent Development and Program Specialist

(Dec 2020—Jan 2022)

Educational Alliance (New York, NY)

• managed Educational Alliance (EA) Department of Community Schools and Youth Development’s Education Specialist in aligning curriculum development with national academic standards (i.e. Common Core Standards and Next Gen Science Standards) across seven school-based program sites
• managed EA Department of Community Schools and Youth Development social media marketing team
• procured partnerships with external enrichment programs across seven school-based program sites
• created and adapted ExpandEd curricula across diverse content areas
• developed, coordinated, and facilitated regular department-wide professional development workshops
• developed and implemented process for providing continuous performance feedback to school-based ExpandEd Facilitators
• scripted, storyboarded, shot, and edited promotional video content and coordinated its publication on department social media platforms
• used organizational style guidelines to design and produce department assets (e.g. curriculum and lesson templates, communication templates, social media templates, employee ID badges, etc.)

Content Writer (short-term contract)

(Sep 2019—Nov 2019)

Hiii (mobile app); Wonderful Wonderful, Inc. (remote)

• wrote digital content (i.e. humor, games, and quizzes) for social media app startup

Talent Development Specialist

(Jul 2018—Dec 2020)

Educational Alliance (New York, NY)

• developed and facilitated regular department-wide professional development workshops
• designed observation tools for providing continuous performance feedback to school-based ExpandEd Facilitators in compliance with partner guidelines (i.e. NYC’s Department of Youth and Community Development, Boys and Girls Clubs of America)
• observed and coached ExpandEd facilitators across seven school-based program sites
• created and/or adapted ExpandEd curricula across diverse content areas
• used organizational style guidelines to create department assets (i.e. curriculum and lesson templates)

Program Coordinator

(Oct 2017—Jul 2018)

Educational Alliance at School of the Future (New York, NY)

• designed and implemented ExpandEd programming at School of the Future (NYC Community School)
• supervised staff of twenty school-based ExpandEd Facilitators
• developed and facilitated weekly professional development workshops for continuous performance improvement
• procured partnerships with external enrichment programs
• recorded client data (e.g. enrollment, attendance, demographics, etc.) using agency dashboards

Outreach and Communications Manager

(Mar 2017—Oct 2017)

World Cares Center (New York, NY)

• conducted outreach and maintained all other communication to vendors, sponsors, celebrity judges and chefs, participating FDNY firehouse chefs, media outlets, and guests leading up to annual “Iron Skillet Cook Off” (ISCO) fundraising event (e.g. press releases, newsletters, emails, cold calls, faxes, and other correspondences)
• recruited and managed volunteer social media team leading up to ISCO
• scripted, storyboarded, shot, and edited promotional video content for ISCO at celebrity chefs’ restaurants and FDNY firehouses, and coordinated its publication on World Cares Center’s social media platforms
• coordinated ISCO event setup and breakdown at Federal Hall Memorial (NYC)
• managed team of volunteer actors for World Cares Center’s “Boots on the Ground” disaster simulation at Randall’s Island Park (NYC)

Volunteer Teacher Trainer

(Oct 2009—Dec 2011)

United States Peace Corps (Rwanda)

• developed and taught English as a Foreign Language (EFL) classes to teachers and students at Bugarama Secondary School
• developed and taught EFL and arts education (i.e. music, drama, and visual art) classes to teachers and students at Rubengera Teacher Training College
• partnered with the National Centre for Curriculum Development (a department of Rwanda’s Ministry of Education) to support the development of culturally responsive national arts education curricula

EDUCATION

Bachelor of Music (Classical Voice Performance); Jacobs School of Music, Indiana University

CERTIFICATION

First Aid/CPR/AED Instructor Certification (American Heart Association); OSHA 30-Hour (General Industry)

SKILLS

professional development workshop design and facilitation; curriculum design; social media marketing management; event production; humor writing; script writing; gamification; proficient in: Microsoft Office Suite, Google Workspace Suite, Articulate 360 Suite, Squarespace, Mailchimp, Constant Contact, Meta Business Suite, iMovie, Celtx, Canva, and LinkedIn Learning (management)