FAQS
Are refunds allowed?
No refunds are allowed. Exchanges to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and is based on availability. Please email hello@feverup.com directly to change your ticket.
When should I arrive?
Doors will open at least 30 minutes prior to the start time of the concert. No late entry is permitted.
Can I bring animals?
No animals are allowed under any circumstances. Please contact us directly at hello@feverup.com if you plan to bring a service animal.
Do I need to print my ticket?
You don’t need to print anything, you only need to show your Fever ticket(s) in the app or email upon arrival at the venue.
Can I bring my child?
All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.
Are food and drink available?
Food and drinks may be available depending on the venue.
Can I purchase a ticket at the event?
No tickets are available at the event for purchase. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.
Are face masks mandatory?
Masks are not mandatory but highly recommended.
Please note that for the security of attendees all candles will be flameless.