Generation UK & Ireland - Admissions Appeals Policy

INTRODUCTION

Generation UK & Ireland is committed to providing the highest levels of service and experience to our applicants. Our Admissions processes and procedures are designed to be fair and equitable to all applicants and give every prospective learner the opportunity to demonstrate their suitability for their chosen programme.

It is the responsibility of the Admissions team to ensure that selection standards are met consistently and fairly. Applicants who are denied entry onto a Generation UK & I programme can make a formal appeal to the Admissions team requesting re-consideration of the application.

CRITERIA FOR MAKING AN APPEAL

An appeal can be submitted under various circumstances, including but not limited to:

• Applicants finds that their credentials (academic, professional) have significantly changed during the course of their application
• Applicant believes some of all of their submitted documentation was lost or recorded incorrectly against our eligibility criteria
• Applicant believes there was an error made in the screening of their application

An appeal cannot be submitted under the following circumstances:

• Applicant does not meet our eligibility criteria and ineligibility is proven by documentation submitted by the applicant
• Applicant submits false or misleading documentation
• Applicant makes an incomplete application - does not submit the required documentation or does not sign up to required stages of the process: interview, group task, support needs conversation
• Applicants fails to meet admissions requirements by a given deadline, eg. fails to respond to communication from Generation UK & I requested submissions of eligibility documents

GUIDANCE FOR SUBMITTING AN APPEAL

• All appeals must be submitted within 7 working days (defined as Monday to Friday) of applicant receiving the initial outcome of their application from Generation UK & I
• Applicants are permitted to submit one appeal per application process
• The appeal must be submitted in writing, by email, using the contact details below
• The appeal must include all required details listed below
• A successful appeal does not guarantee a place on a programme - a positive outcome will be either:

• Re-opening and progression of the initial application through to later stages of the application process
• A place on a boot-camp programme, should the appeal be concerned with rejection at the final stage of the application process

Following communication from Generation UK & I that an applicant has not secured a place on their chosen programme, a formal appeal can be made.

To be considered, the appeal should be submitted in writing to the Director of Admissions at: stefanie.hurrell@generation.org

The appeal should include the following details - appeals submitted without the following details will be subject to delays in consideration:

1. Full name of applicant
2. Programme applied for
3. Applicants’ home region
4. Contact telephone number
5. Description of the nature of the appeal
6. Supporting evidence - eg. eligibility documents; correspondence from Generation UK & I

OUR COMMITMENT

• Generation UK & I will acknowledge receipt of the appeal within 48 working hours (defined as Monday - Friday, 9am - 6pm)
• We will confirm the outcome of the appeal within 7 working days from receipt of the appeal
• We will consider all supporting evidence and context when making a decision on an appeal but cannot provide any indication of the outcome during the consideration process
• If the appeal outcome is positive, we will work with the applicant to progress their initial application, which may result in a place on their chosen programme.
• If the appeal outcome is negative, we will work with the applicant to sign-post to other potential providers.