Voluntree Privacy Policy
Last updated: 20th June 2024
This is the privacy policy of Voluntree Community Interest Company (“Voluntree”, “we”, “our”, “us”), our website (voluntree.net) and our apps (“our platform”). This explains how we collect, use, share, and transfer your personal data when you use the services provided on our sites and our apps, and interact with us. It also includes your data privacy rights.
We collect your personal data when you visit our sites and platform, register to host or attend workhsops, or when you interact with us. We collect your personal data in the following ways:
We may collect:
When you use our platform we may use cookies or similar technologies to collect data, including:
We will not collect special categories of data from you - such as personal data concerning your race, political opinions, religion, health or sexual orientation.
When you make a donation to us via our website we collect the following information:
We collect this data to:
We may share your data with other organisations that provide services on our behalf. We may do this to perform a contract we have entered into with you, where it is in our legitimate interests or with your consent. Examples of when we may share your data with service providers include sharing with:
We use personal data collected through our sites and apps only when we have a valid reason and the legal grounds to do so. The legal ground may be one of the following:
We keep your personal data for only as long as we need to. How long we need your personal data depends on what we are using it for, as set out in this privacy policy. For example, we may need to use it to answer your queries about a certain workshop that you hosted/attended and as a result may keep personal data while you are still using our product or services.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means.
If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data.
Data we collect may be transferred to, stored and processed in any country or territory where one or more of our service providers are based or have facilities. While our servers and databases are based in the European Economic Area (EEA), our service providers may transfer data to the United States.
The Privacy Shield frameworks previously provided a mechanism to comply with data protection requirements when transferring EEA, UK or Swiss personal data to the United States and onwards. In light of the Court of Justice of the European Union ruling on data transfers, invalidating the EU-U.S. Privacy Shield, we have moved to reliance on Standard Contractual Clauses for relevant data transfers, which, as per the ruling, can continue to be a valid legal mechanism to transfer data under the GDPR. The European Commission approved new versions of the Standard Contractual Clauses on June 4, 2021.
Under data protection law, you have the following rights:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at info.voluntree@gmail.com if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us at info.voluntree@gmail.com.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk