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Job Description | Front Desk Lead
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Job Title: Front Desk Lead

Company: South Park- Park and Recreation District

Location: South Park Recreation Center in Fairplay, Colorado                                                  Reports to: Executive Director

Job Type: Part Time | Minimum 30 hours per week (w/ full time + benefits potential)                         Overtime Exempt: No

Probationary Period: 90 days                                                                      Supervisory Responsibilities: Yes

About Us: Governed by South Park- Park and Recreation District, The South Park Recreation Center is a vibrant and community-focused recreation center dedicated to enhancing the well-being of our patrons through a wide range of recreational programs and activities. We are seeking a highly motivated and experienced Front Desk Lead to supervise front office personnel and work functions. This individual will act as liaison between customers, the organization, and the needs of management groups.

The right candidate lives, works and plays in the community and surrounding areas we serve.

Responsible for operations of the Front Desk, including fielding telephone calls, checking people into the facility, making activity and program reservations, receiving and recording payments, promoting and selling memberships, and conducting the utmost quality of customer service. This position also ensures facility cleanliness is maintained by self and staff.

KEY RESPONSIBILITIES:

Supervisory

Essential Work Functions

Qualifications:

●        2 years experience in the customer service or relevant industry required; 3 years+ experience preferred

●        Strong leadership and team-building skills.

●        Excellent communication, interpersonal, and organizational skills.

●        CPR and First Aid Certification within the first 6 months of employment

Hourly Range & Benefits:

●        Competitive hourly range of $21-24/hour depending on relevant experience.

●        SPRC membership for staff member & their family residing in the same household

●        Professional development opportunities.

●        A supportive and collaborative work environment.

●        Opportunities to make a positive impact on the community.

I, ____________________________________ (Employee), have read and understood the above Job Description for Front Desk Associate. I have accomplished all minimum requirements and I agree to perform all duties and responsibilities.

_____________________________________ (Employee Signature) ______________________ (Date)

_____________________________________ (Manager Signature) ______________________(Date)

_____________________________________ (Manager Name)