Vanessa Saenz Smith ’94, M’99
President, HCAD Alumni Association
Trinity University’s Health Care Administration Alumni Association (HCADAA) celebrated two outstanding members during their annual awards dinner on October 3, 2019 at the Pearl Stable in San Antonio. The two awards presented were the Duce Award and the Momentum Award. Both accolades are richly deserved.
John Haupert ’83, M’92, FACHE, president and CEO of Grady Health System (GHS) in Atlanta, was honored with the 2019 Duce Award, which was established in the mid 1970s by the HCADAA to honor a graduate of the program who has shown outstanding leadership and made significant contributions to the field of health services administration. Named after Leonard A. Duce, a former dean of the Graduate School at Trinity and one of the program’s founding faculty members, the award is presented annually. Enrique Gallegos ’06, FACHE, CEO of Laredo Medical Center (LMC), received with the 2019 Momentum Award. The Momentum Award was established in 2015 to recognize early careerists under age 40 for outstanding achievements in the field of health care management.
Saying that he was stunned to learn of his award, John says, “It seems like only yesterday that I attended my first Duce Award dinner in Chicago, Ill in 1990, and it would have been beyond my wildest imagination that, 29 years later, I would be receiving that award. I am eternally grateful to our HCAD Alumni Association for this recognition.”
John has dedicated his career to serving not-for-profit and public academic safety net systems and hospitals and made exceptional contributions to the health care industry at both the local and state levels. He began his career in Dallas at Methodist Health System and Parkland Health and Hospital System. In 2011, he joined GHS, the safety net health care system serving Fulton and DeKalb Counties in Georgia. It is the primary Level 1 trauma and burn center for the Atlanta metropolitan area and home to many clinical services, including Grady EMS, one of the largest hospital-based EMS agencies in the U.S. The system also serves as the primary training site for the Morehouse and Emory Schools of Medicine. In addition to his responsibilities at GHS, John serves as Chairman of the Board of Trustees of the Georgia Hospital Association, on the executive committee of the Georgia Alliance of Community Hospitals, the Board of the Metro Atlanta Chamber of Commerce, and is a former Chair of the Atlanta Committee for Progress. In 2015, Georgia Governor Nathan Deal appointed him to the Georgia Department of Public Health Board.
Nationally, John serves on the Board of Trustees of the American Hospital Association (AHA), where he chairs the Committee on Health Strategy and Innovation and the Santa Fe Opera. His many honors include the ACHE Regent’s Leadership Award, the Healthcare Legend Award from the Legendary Foundation (2018), the Leadership Award from the National Medical Fellowships (2017), the Grassroots Champion Award by the American Hospital Association (AHA) (2016), and the Community Builder Award from Georgia Equity (2016). In 2015, John was inducted into the Studer Group Fire Starter Hall of Fame. Earlier this year the CEO Forum named John one of the 10 CEOs Transforming Health Care in America.
Equally surprised by his award, Enrique says it certainly was a great honor to learn about it from his friend and former boss Mike McBride ’90, and that Don Beeler ’73, his preceptor, friend, and mentor had enthusiastically endorsed him. “It was humbling to know that they are proud of my career trajectory and I am indebted to them for affording me that first shot that put me on a rewarding career path,” Enrique says. He also extends his appreciation to the HCADAA Board “for this meaningful recognition” and adds “it’s truly gratifying to be leading a hospital in my community that cares for thousands of patients annually and is among the largest employers in town. I am excited about the disruptive innovation occurring in the industry that is redesigning how we address health care.”
Enrique began his career at Christus Santa Rosa Health System in San Antonio where he led projects to open a diagnostic vascular lab, improved operating room turnover times, and worked successfully on the acquisition of a freestanding imaging center. From this successful start, he became COO at the Hospitals of Providence Sierra Campus in El Paso, Texas where he led efforts to achieve stroke center accreditation from The Joint Commission (TJC), initiated a Pulmonary Center of Excellence, increased cardiac rehab services, and expanded outpatient services into surrounding communities. He also oversaw several major capital investments, including an interventional neuroradiology suite and a hybrid operating room.
Enrique joined LMC in 2014, and under his leadership, the hospital has demonstrated growth across key service lines, improved quality, forged stronger relationships with its medical staff, and improved financial performance year-over-year. Additional achievements include opening two urgent care clinics, growing the neuroscience program, opening the first dedicated Bone and Joint Center, and establishing two residency programs in family and internal medicine, making LMC the first hospital in the community to offer Graduate Medical Education. Currently, Enrique is overseeing the construction of a freestanding ER slated to open next year. He is justifiably proud that the LMD rating has ascended to four stars as measured by the Centers for Medicare and Medicaid Services.
Board certified in Healthcare Management, Enrique is an inaugural member of the Texas Hospital Association Leadership Fellows Program and serves as Chairman of the Board of the Laredo Chamber of Commerce and on Trinity’s HCAD Advisory Council.
Congratulations to both John and Enrique for this notable recognition of their outstanding contributions in the field of health care administration. Their careers continue to be an inspiration, benefitting the lives of countless individuals.
By Mary Denny
Ronald Morton ‘71 passed away on July 7, 2019. During his career, Ron spent 14 years in Yankton, South Dakota where he served as CEO at Sacred Heart Hospital. He then led YRMC in Yuma, Ariz. for nine years. After three years in Sedona and Flagstaff, Ariz. restructuring hospitals, he became CEO for Barton County Memorial Hospital in Lamar, Mo. where he retired in 1999.
Stan Hupfeld ’72 is currently the chairman of the board of the Oklahoma Health Care Authority, which is the state agency responsible for administrating Medicaid in Oklahoma.
Wayne Ogburn ’74 is now practicing real estate in Hot Springs, Ark. He is half owner of Rainbow Realty, Inc. Wayne’s last hospital job was CEO of Pondera Medical Center in Conrad, Mont.
William “Bill” Johnson ’76 retired in 2015 and is living in Florence, Alabama. He enjoys golf and travel to include frequent visits to see his granddaughter. He relates that he is also trying his hand in writing but with no luck.
After more than 43 years of leadership in the health care industry, with 40 of those years in service to HCA Healthcare and more than 20 years at St. David’s HealthCare in Austin, Texas, Don Wilkerson ’76 retired as chief executive officer of St. David’s Medical Center on February 28, 2019. Don served as chief executive officer of St. David’s Medical Center since 2011, and prior to that, he served for 13 years as chief executive officer at St. David’s North Austin Medical Center. Under Don’s leadership, both of these hospitals experienced significant growth and received numerous national accolades. During Don’s tenure at St. David’s Medical Center, the consolidated entity, which also includes Heart Hospital of Austin and St. David’s Georgetown Hospital, was named by IBM Watson Health (formerly known as Truven Health Analytics) among the nation’s 100 Top
Hospitals for nine consecutive years and among the 50 Top Cardiovascular Hospitals in the U.S. for four years. It was also recognized by Healthgrades as one of America’s 100 Best Hospitals for four years in a row and earned an “A” safety grade rating from The Leapfrog Group every year since they launched the Hospital Safety Score initiative in 2012. These accolades don’t come easily. They are the result of hard work and a steadfast commitment to exceptional patient care. And it’s that same commitment that led to the growth of the hospital and the continued expansion of numerous programs and services at St. David’s Medical Center, including the recent addition of the 24-bed ICU, as well as the electrophysiology center expansion.
During his tenure at St. David’s North Austin Medical Center, the facility experienced tremendous growth, increasing its capacity from 126 beds to 332 beds. Don oversaw such milestones as the development of the North Austin Surgery Center, St. David’s Women’s Center of Texas, Texas Institute for Robotic Surgery and the St. David’s Emergency Center in Pflugerville. Under his leadership, St. David’s North Austin Medical Center achieved high levels of performance in quality measures, patient and physician satisfaction and employee engagement.
As a result of Don’s leadership abilities in hospital operations and business development and his strong physician and staff relations skills, St. David’s Medical Center and St. David’s North Austin Medical Center became two of the region’s leading medical centers.
Ted Fox ’80, M’82 is officially retired but is organizing and presenting patient safety conversations and dialogues for Trinity University and St. Mary's University pre-med students. Ted lives in San Antonio, Texas, and serves as board vice president for Texas Doctors for Social Responsibility.
Fred Goldstein ’84 has been appointed as an instructor (part-time/online program) at the John D. Bower School of Population Health at the University of Mississippi Medical Center, teaching in their Executive Master’s Degree program. Courses taught include ACO’s, Alternative Payment Models and Patient Generated Health Data/Patient Reported Outcomes.
He has also been added to the Editorial Board of the journal Family and Community Health. In addition, he has some legislation before Congress that he co-developed and has been working on with Reyn Archer, MD, former commissioner of health in Texas and current chief of staff to Congressman Fortenberry and a colleague Doug Goldstein. H.R. 660, The Community Health Improvement and Leadership Development (CHILD) Act, is before the Health Committee of Energy and Commerce and has bi-partisan support. It would establish Community Shared Savings Account for Medicaid. HHS would publish all their data, and states would create dashboards of the top 20 Medicaid conditions in a community. The community would establish programs, and, if those programs resulted in savings, 70 percent of the savings would be placed in a community shared savings account overseen by a local board to further improve the health of the community.
Cynthia Nechay Buniski ’85 retired from a full time position with the Aspen Institute in June of 2018. She is living in South Florida and selling real estate with a wonderful boutique firm called Florida Luxurious Properties.
Joe Davis-Fleming ’86 is now Regional Public Health Advisor/CDC Liaison to the US Pacific Islands of the Pacific Island Health Officers Association (PIHOA) based in Hawaii and Guam. Previously, Joe served as Program Coordinator with the State of Alaska-Health and Social Services Department/Public Assistance Division.
Mike McBride ’90 has been appointed regional president and chief operating officer of Ascension St. John in Tulsa, Okla.
Scott Manis ’94 was named regional vice president with United Allergy Services.
Chad Fragle ’97 has been vice president for Network Development and Operations of Children’s Health System of Texas since 2014.
Jim Bohnsack ’97, M’99 has transitioned to chief revenue and strategy officer, TransUnion Healthcare at TransUnion.
Dianna Burns-Banks, MD ’00 was honored at the San Antonio Chamber Tribute to Women Business Leaders awards, recognizing an outstanding women from all facets of our community. Presented by the Ford Motor Company, 2019 marked the 12th of this event. Dianna is owner of South Texas Center for Pediatric Care in San Antonio, Texas. As a lasting legacy, the Chamber and Ford set aside $1,000 scholarships in the name of each honoree to a college or university of the honoree’s choice. This year, donations will be made to the State Representative Ruth Jones McClendon Scholarship Fund at St. Philip’s College, in honor of Dr. Dianna Burns-Banks.
Jerry Ashworth ’02 was named one of five “Most Admired CEOs” by Houston Business Journal.
Andrea Duncan-Faz ’04 was promoted in June to vice president of Operations for the Ambulatory Division at Memorial Hermann Health System.
Craig Desmond ’09 was appointed president of The Medical Center of Southeast Texas in Port Arthur. Craig previously served as president of The Medical Center of Southeast Texas in the early 2000s and oversaw its design and construction, which first opened in 2005. He was instrumental in the integration of hospital and staff operations from two distinct entities resulting in the hospital today—The Medical Center of Southeast Texas.
Scott Rausch ’10 was named CEO of two of San Antonio’s Methodist Healthcare Northwest Side facilities—Methodist Texsan Hospital and Methodist Ambulatory Surgery Hospital.
Darshan Patel ’11 was recently named senior manager at PwC (PricewaterhouseCoopers).
Ryan Henry ’10, M’13 recently transitioned from HCA to working with GE Healthcare. He is an account executive based in the Houston market overseeing several hospitals in San Antonio and Corpus Christi, Texas.
Nathan Worley ’14 was promoted to market chief strategy officer in June 2019 over the entire Hospitals of Providence market in El Paso, Texas. The Hospitals of Providence are a member of Tenet Health.
Joe Sereno ’16 is CEO of Alamo Orthopedics. Alamo Orthopedics is a nine-provider orthopedic surgical practice.
Taylor Moen ’17 is the associate administrator at Hillcrest Hospital South in Tulsa, Okla. Hillcrest Hospital South is owned by Ardent Health Services.
Hanna Batory ’16, M’18 recently transitioned to be HCA Gulf Coast Division's HR project coordinator.
Jason Johnson ’18 is vice president of Practice Partnerships of Prospira PainCare Inc. in McKinney, TX.
Michael Darrouzet ’83
Executive Vice President/CEO
Texas Medical Association (TMA)
Michael Darrouzet ’83 discovered his passion for service early on at Jesuit College Prep in Dallas, where he learned “the importance of living [his] life as what the Jesuits call ‘Men for Others.’” As Michael was completing his BBA in finance from the University of Texas, his brother suggested he consider hospital administration as a career, and Michael quickly realized the field offered the “perfect blend of service to others and business.”
During the first five years of his career, Michael held a variety of positions in hospitals across Texas and, at age 27, he became the youngest CEO in Psychiatric Institutes of America. During that time, he also married, began his family (i.e., “[his] number one priority”), moved three times, and began looking for a position that offered more stability.
As luck would have it, a colleague’s father was the CEO of Dallas County Medical Society (DCMS) and was looking for an assistant executive officer. Michael landed the job and remained with DCMS for 31 years, ultimately becoming the third CEO since the society’s formation. Presiding over 13 staff members and a budget of roughly $2 million, Michael’s primary focus was physician advocacy and protecting the private practice of medicine and the patient/physician relationship. The growth of managed care and consolidation of the insurance industry during the 1990s— and more recently the strong move by hospitals to employ physicians—made his efforts especially challenging. Additional challenges arose with the threats imposed by Ebola, West Nile virus, H1N1, and five major hurricane-sheltering operations from Hurricanes Katrina to Harvey. DCMS played an integral role in each of those public health crises.
Preferring to consider DCMS’s accomplishments as “team wins,” Michael is justifiably proud of the work they did to create Project Access Dallas, a community service program linking uninsured patients with volunteer physicians who provided primary and surgical care to more than 10,000 patients. Spearheading that initiative, which ran from 1999 to 2013, entailed hiring an additional 30 people and raising more than $25 million to operate the program. Although he was forced to close it in 2013, as funding was diverted to hospital-only based programs, Michael considers their work “incredible” and the most rewarding project. “I will never forget those moments.”
Nor did his colleagues and constituents. In 2004, Michael received the Millard J. and Robert L. Heath Award, the DCMS’s highest honor for a layperson. In 2005–06, he was elected and served as President of the American Association of Medical Society Executives (AAMSE) and in 2017, he was among its first four members to receive the AAMSE Recognized Fellow citation.
On September 1, 2019, Michael became Executive Vice President/CEO of the Texas Medical Association (TMA). The most senior member of TMA’s professional staff and administrative partner of the elected physician president, he oversees TMA’s extensive and robust advocacy efforts, works closely with various Texas associations, societies, hospitals, provider groups, insurers, and payers, among others, and plays an influential role in the American Medical Association (AMA) House of Delegates. But there are choppy waters ahead: the large number of uninsured patients in Texas, Medicaid reform, national health system reform, consolidation within the hospital industry, and the health care needs of rural Texans. Acknowledging that “it’s a challenging but very exciting time work in health care,” Michael hopes to “continue the excellent work of TMA and support outstanding physician leaders to create bold and innovative solutions to improve access to medical care and address affordability of care for everyone living in Texas.”
Despite the formidable scope of his responsibilities, Michael still prioritizes his family. He and his wife have three grown daughters, and he remains close to his twin sister, four brothers, and a “very sweet, sharp, and engaged 97-year-old mother.” He stays active in his church, has served on several community boards, enjoys traveling with friends, and is a devoted Dallas Cowboys fan. A talented musician, Michael has played acoustic guitar since age 11 and has been in countless bands—even playing at the student union and the Tavern at UT as an undergrad. In 1998, he began building acoustic guitars and has remained an “amateur luthier” (maker of stringed instruments) ever since.
“I will always be grateful for my years of learning and working in the medical/surgical and behavioral health inpatient hospital settings,” he says. “To this day, I still recommend that new HCAD grads spend their first years working inside hospitals. Making a positive difference in the lives of others is what this career of health care administration is all about.”
By Mary Denny
Greg Seiler '92, FACHE
Metropolitan Methodist Hospital and Methodist Hospital South
San Antonio, Texas
Reflecting on his past, Greg Seiler ’92 says that he cultivated his longtime interest in science early in life, leading him to major in biomedical science in college with thoughts of medical school for postgraduate work. As he began investigating that career path, he was inspired by the people he spoke with and quickly realized he could have a greater impact on a larger number of people in health care administration.
He found the Trinity HCAD program a “great experience and very influential time.” Mostly, he remembers the closeness that developed among the small cohort of 25 classmates. “We worked together, studied together, went out together, and spent time at Bombay Bicycle Club drinking beer. We also had the privilege and honor of being the last class taught by Dr. Paul Golliher, an institution of the Trinity HCAD program. Among the professors with whom he remains close, Greg singles out Dr. Mary Stefl. “It was obvious then—and it became even more obvious over the next 20-plus years-—how much of an influential, groundbreaking person she was and is.”
Greg began his career as Vice President of Cardiovascular and Neuroscience Services with Methodist Health Care where he worked with John Hornbeak, Jim Scoggin, and Steve Bancroft. “All of them were a true inspiration to me, not only in health care but also in life. They taught me the basics of how to do the right thing in business, what customer service was about, and what was important in taking care of the patient. I continue to use those skills today.”
As his career progressed, Greg served as COO of Gulf Coast Medical Center in Panama City, Fla., COO at Riverside Community Hospital in Riverside, Calif., and CEO of Rio Grande Regional Hospital in McAllen, Texas, before returning to San Antonio to become CEO of both Metropolitan Methodist and Methodist Hospital South in Jourdanton, a position he has held for the last seven years. He considers Metropolitan Methodist to truly be his hospital, having been born in a Salvation Army Home nearby and having had surgery there when he was 17 years old. “Now to be the CEO, living in the community that Metropolitan Methodist Hospital serves, is something I think about on a regular basis. It’s what keeps me motivated to continue to do the work that I believe God wants me to do.”
Throughout his career, Greg has developed a reputation for making significant and positive cultural changes to create environments of trust for employees and physicians, better enabling them to provide the level of care that the communities they serve desire and deserve. He is most proud of what has been accomplished at Metropolitan Methodist Hospital. When he first arrived, Greg acknowledges that it had a reputation of being a questionable hospital. Under his leadership, it became the first hospital in Texas and the eighth in the nation to be sepsis-certified by the Joint Commission in 2017. Today it is known for being a top hospital for patient safety and quality.
“The best part of my job is seeing the patients we help and hearing from members of our community when they experience our wonderful quality and service and to know they trust us with their major health care needs,” he says.” Greg also finds it very satisfying to watch employees progress in their careers, whether it’s an executive who achieved his or her first position as CEO or COO or a PCA who has graduated and is a nurse working on the floor.
That’s not to say there are no stresses. “I think the most stressful part of working in the hospital business is that we often forget or underestimate that we are open 24/7/365,” he says. “This is something that can wear on a person.”
To handle the stress of running a business that never closes, Greg, who has been married for 29 years and has two grown daughters, has a relaxing variety of hobbies and pastimes. Still an athlete, he enjoys running, golf, and triathlons. More cerebral pursuits include Broadway shows, travel, and reading non-fiction, especially about spirituality. He enjoys cooking and does most of it at home, where he also pursues his amateur interest in birdwatching at the numerous feeders in his backyard. In the community, he is involved with the Tobin Hill Association, the Prosthetics Foundation, and the Chamber of Commerce. He also co-chaired the American Cancer Society’s Cattle Baron’s Gala in 2016 and chaired the March of Dimes Walk for Babies in 2012 and 2015. In 2000, he was selected for the San Antonio Business Journal’s 40 Under 40 award and in 2017, he was recognized as the 2017 C-Suite Award Winner.
Greg’s motivation is “to try to be the example that God wants me to be for others, and I hope the hospitals I lead are also the kinds of places that are examples of how God wants us to live, love, and show His mercy. It has been a great career to move around the country and experience different cities and cultures and all the good things they have to offer,” he says. “Now, to be back in San Antonio where I hope to finish my career is something I didn’t necessarily plan on but I’m enjoying it very much.”
By Mary Denny
Julie Do ’03
Chief Financial Officer
Born a first generation Vietnamese American in Fort Worth, Julie Do ’03 was aware of the health care industry from an early age. Julie’s grandmother, to whom she was very close, had medical issues and required frequent hospital and health care facility visits. The grandchildren were often called upon to translate and communicate for her. During high school, Julie chose the medical professions program and spent half her school days in downtown hospitals and other facilities getting real world exposure to the workings of the health care industry.
At The University of Texas at Austin, she studied biochemistry, pre-med, and pre-business and worked part-time for a physician who encouraged her to apply for the Trinity HCAD program. “Completing my master’s at Trinity was one of the best decisions I ever made and one of my proudest achievements,” she says. “The education, opportunities, and alumni network have helped carry me to success throughout my career.”
In the early years, Julie found the toughest challenge was breaking into health care finance because she didn’t have a background in accounting or finance. “The learning curve for accounting, hospital finance operations, financial planning, and operational and productivity efficiency was steep then,” she recalls.
Fortunately, at Parkland Health and Hospital System where she began her career, her leaders “took a chance” and gave her her first job as a Senior Financial Analyst. A Trinity connection facilitated her acceptance to a CFO development program at a for-profit system, which led to a CFO position at a rural hospital in North Carolina. Thanks to a referral from another Trinity connection, she moved back to Dallas and served as CFO for Methodist Health System. “The Trinity network is alive and well, especially in North Texas,” she acknowledges gratefully.
Julie currently serves as Chief Financial Officer for North Texas-based Summus Health Care, an integrated physician network that services hospitalist and post acute contracts and owns 16 primary care, endocrinology, and behavioral health practices. Summus is a division within Premier Management Company, an accountable care organization. Julie’s focus is on expanding the network, strategy, and finance operations. She likens expanding the business while driving operational efficiency and scalability to “flying an airplane while trying to build it at the same time,” adding that “it’s exciting and challenging at the same time. [I’m] sure fellow alumni can relate.”
Julie’s hard work and perseverance have not gone unnoticed. In 2017, she was a finalist for the Dallas-Fort Worth Hospital Council Young Executive of the Year award. But, “it’s okay. I lost to a fellow Trinity HCAD alumnus.”
Outside of her work, Julie and her husband are raising two young daughters, and she is coaching her daughter’s basketball team this winter. “According to my husband, I have a pretty decent jump shot.” Avid Texas Longhorn fans, they watch every football game and try to get to Austin at least twice a year. She also teaches Vietnamese at her church in Fort Worth.
Julie treasures the lifelong relationships with “the many genuine, bright individuals” that she established at Trinity, including professor Dr. Mary Stefl, with whom she has kept in touch, and many members of her 2003 On Campus class who have stayed close. She has a special shout-out for HCADAA Board Member Robert Martin ’01, M’03 who “does a wonderful job of keeping us all connected and engaged.”
Julie credits her parents with instilling in her the importance of education, finding joy in your work, helping others, and having a sense of duty to family and community, and it shows. “I love the work I do,” she says enthusiastically. “My organization is driving a ‘healthy’ disruptive change in the health care services industry. Through our collective work, we will bend the cost curve of health care spending, we will empower our providers to coordinate and care for their patients, and we will get people healthier.”
By Mary Denny
Andre Storey ’12, FACHE
Director of Hospital Operations
Baylor University Medical Center
Andre Storey grew up in California surrounded by professional caregivers: grandmother, mom and an uncle. When the family started an assisted living business, Andre began working there at a young age performing accounting duties. By high school, he had moved up to Office Manager.
“I learned very early that becoming a clinician was not my strength,” Andre admits, “but I have always wanted to be in the business of helping as many people as possible.” Although he wasn’t sure of a career path, he “always wanted to have the skill set to move back home and help the business remain successful if [he] was ever needed.”
Trinity’s HCAD program offered such a path, and Andre found it a truly wonderful experience. Coming from a large public university where his freshman Intro to American History class was “probably half the size of the entire Trinity population,” Andre relished the small classes and the ability to build strong relationships with professors and classmates that he cherishes to this day.
After completing his Administrative Residency with Christus St. Michael Health System in Texarkana, Andre was named Director of Population Health Management where he developed and directed health system strategy around the Texas Transformation/Healthcare Quality program and oversaw six infrastructure projects totaling $36 million. The opportunity to develop and expand a program in Northeast Texas in partnership with an academic health system was especially meaningful and rewarding. The program created a mobile pediatric asthma clinic designed to educate families about symptoms and treatments and provide free medications. It eventually expanded to a 28-county region that provided care to thousands of families.
With his next position as Regional Vice President of Ancillary Services for Christus St. Patrick Health System in Lake Charles, LA, Andre assumed direct line responsibility for behavioral health, oncology, radiology, and laboratory among many others. He distinguished himself with a number of growth and cost-saving initiatives, including establishing a high–risk breast oncology clinic and increasing outpatient chemotherapy volume by 40 percent. Andre also successfully renegotiated a blood services contract that resulted in more than $280,000 in annual savings. In addition, he transformed wound care services, realizing a 200 percent increase in year-over-year volume and improved the health rate from 74 percent to roughly 95 percent. But the work he is most proud of is a separate health initiative he tackled in partnership with the state of Louisiana, via a grant, to expand access to cancer screening to reduce the incidences of late stage diagnosis.
In February of 2018, Andre accepted the position of Director of Hospital Operations at Baylor University Medical Center in Dallas, where he is responsible for facility compliance, support services, and bundled payment programs in addition to the development and management of the hospital’s campus operation strategy. The latter includes a multi-year $100 million operation improvement plan that impacts a $1.1 billion operating budget, 4,500 full time employees, and all hospital operations.
Like everyone in health care, his challenges include finding ways to make health care more affordable while improving quality. “This effort is of the highest priority for our entire health system to the point that it is built into our organization's strategies,” he says. “It takes team members working together in a multidisciplinary fashion knowing that the improvement of people’s lives is what we walk in the door trying to do every day. It’s a privilege knowing that we are entrusted with that goal by our community.”
Service to the profession is also important to Andre. He has served on committees for the American College of Healthcare Executives (ACHE) of North Texas, the National Association of Healthcare Executives, and the Texas Health and Human Services Commission. He is also active in his community, having been a mentor for Big Brothers and Big Sisters of Southwest Louisiana, the Southwest Louisiana Economic Development Alliance and serving as Chairman and Founder of Greater Texarkana Young Professionals. He also serves on Trinity’s HCAD Advisory Council and is a certified Lean Six Sigma Yellow Belt.
A runner who has competed in three half-marathons, one of which was in Montreal, Andre enjoys charity runs, working out, visiting museums, and attending concerts. Happy with his profession and the opportunity to help others, Andre says that “while every day is different and every day is a challenge, the best part of my job and what keeps me motivated each day is witnessing team members grow professionally within their chosen fields and seeing many of our patients leave our doors better than when they came in.”
By Mary Denny
We have had some exciting times here at Trinity, and I am very excited to give you some of the highlights.
As you will read elsewhere in this newsletter, we have a new faculty member who joined us this year. Seongwon Choi completed her PhD from UAB over the summer and joined the Trinity HCAD faculty in August. She will be teaching our strategic planning and management courses. Her research focuses on access to care for underserved populations. We are very excited to have her join us and think you will be very impressed with her when you get to meet her. We have no doubt that she will fit right into our student-centered culture at Trinity. She is also an avid Spurs fan, so she is loving life here in San Antonio!
A year ago we had our CAHME site team visit on campus for our reaccreditation. This went very well, and we have received the full seven-year re-accreditation. This was the result of a great team effort of all the faculty and staff, as well as contributions from our students and alumni. Among the strengths identified in the site visit report were our approach to experiential learning and the way we integrate our curriculum directly into the field of practice. Additionally, they were impressed with the way we assign students projects that span multiple courses and make connections across what are typically siloed subjects. Note that these program elements are only made possible by our close relationship with you, our alumni. Without your input to the faculty and time spent with students and other alumni, we would not have the ability to make our HCAD Program what it is. So thank you.
Our On Campus second year students have transitioned onto their residencies. One of the recent changes to our curriculum that I am most excited about is how we have developed the capstone course. Each student is placed into two separate groups, and each group works on a “live” project for a health care organization. Because of your generous donations to the HCAD Annual Fund, we have the resources to allow students to travel to Houston, Austin, Dallas, or wherever their organization is located, to spend time there as they develop their deliverables. All of these projects are open-ended by design. Each project has a faculty adviser, but the students work directly with the organization. At the end of the semester, they travel to their organization and present their findings directly to senior leaders in that organization. Typically, this organization is where one of the students on the team will be doing his or her residency, so as you can imagine, this ups the ante in terms of how the students approach their projects as compared to something they are simply doing internally.
We recently competed in the Robbins Institute for Health Policy and Leadership Case Competition overseen by Baylor University’s MBA program. Each year, twelve schools are invited to participate. Teams of three students arrive on Wednesday evening and, on Thursday morning, are given the case. They then have until 11 p.m. to turn in their deliverable. Students are sequestered into a room and are allowed only one hour with their faculty coach in the evening and may only discuss presentation style. All of the strategy, financial analysis, and other content is generated by the students on their own. Then, on Friday morning, the teams present in groups of four, and the top team from each group advances to the finals. This year, not only did we advance to the final (ahead of St. Louis, George Washington, and Ohio State) but we won the competition (ahead of UAB and the University of Pittsburgh). Obviously, we are very proud of our student team: Andi Fernandez (headed to Children’s Health for her residency); Sabrina Gill (headed to Baylor Scott & White); and Justin Glenney (headed to Memorial Hermann). They were awesome. This was the fifth year of the competition, and we have been in the finals three of those years and are the only two-time winners. And again, note that this is funded, in part, by alumni donations to the HCAD Annual Fund. So, thanks to you, we are able to participate in these competitions!
We also have two great cohorts of executive students working with us. It is always impressive to see how our executive students manage to balance their time in the program with their normal lives at work and at home. Yet the quality of their work continues to exceed our expectations. If you have identified any “up and coming” leaders in your organization who would benefit from our degree, please send them our way.
I would love to talk further with you about these and all the other exciting happenings, but I hope you are able to see from this report how critical your involvement is to the success of our program. Without your gifts to the HCAD Annual Fund, we could not compete in the case competitions that give our students such a great learning experience. They also provide valuable external exposure to our program. We could not offer our capstone course that allows our students to travel to visit and present to their sponsoring organizations on site. Furthermore, we would not have the extra funds needed to help us in our efforts to recruit top faculty to join our team. Without your time and energy spent with students, faculty, and other alumni, we could not offer the applied experiential learning experience that sets our program apart from and above other programs. We could not make sure that the content of our courses remains dynamic and up to date. Thanks to you, our students receive the skills they need to be successful moving forward in their careers, and, frankly, the faculty would not have as much fun as they do teaching and learning with our students. So thank you for your support of the program: we could not do it without you.
Edward J. Schumacher, Ph.D.
HCAD Professor and Chair
Gabbie Lopez ’21
Ian Crawford and Jessica Doty
Chris Siders and Lauren French
Preceptors Co-Chairs –
Amica Ghebremariam and Alyssa Castillo
Health and Fitness
Garrett Dewbre and Ashraf Ali
Social Media –
Chair of Organization
Trinity University 2018
The University of Texas at San Antonio
Texas Tech University
Texas A&M University
Tarleton State University
Texas A&M University
Oral Roberts University
The University of North Texas
The University of Texas at Austin
The University of Texas at Austin
The University of Texas at Austin
The University of Alabama at Birmingham
University of Florida
Texas Scottish Rite Hospital for Children
Methodist Health System
Conway Regional Medical Center
United Surgical Partners International
Baylor Scott & White Health
Memorial Hermann Health System
Village Health Partners
HCA Continental Division
CHI Texas Division
Community Health Systems
Community Health Systems
Medical City Healthcare
St. David's Healthcare
Lone Star Circle of Care
University Health System
Texas Health Resources
Physician Recruitment Manager
Omar Bazzaz, MD
Vice Chief of Medicine
Northwest Texas Healthcare System
EMS Relations Liaison
Medical City Lewisville (HCA)
Pam Perez Hamre
Assistant Vice President
HCA–Women's & Children's Service
Erin Curtiss Hassan
HCA Houston Healthcare
Chelsea JeaNell Jackson
Resolute Health Hospital
New Braunfels, Texas
Director of Nursing L&D
Methodist Children's Hospital
San Antonio, Texas
Natasha Lake, MD
Obstetric Anesthesia Service Line Chief
U.S. Anesthesia Partners (USAP)
Director of Operations
Methodist Children's Hospital
San Antonio, Texas
Eric Ritter, MD
US Anesthesia Partners
Robert (Rob) Sanders, MD
Founder & CEO
Sunrise Advanced Pediatrics, PLLC
The HCADAA and the HCAD Department extend special thanks to HCAD graduates and friends who donated to the HCAD Annual Fund Campaign during this past year, beginning June 1, 2019.
Please see the names of donors who contributed during the annual campaign from June 2019–October 15, 2019 in the following list.
A total of $15,965.86 was generated this year as of October 15. There were 97 donations by 35 donors, including faculty, friends and companies.
A special thanks to each of you for your continued commitment and dedication to strengthen the HCAD Program and provide quality educational and networking opportunities to its students, alumni and faculty.
Please contact HCAD Annual Fund Co-Chairs Corinne Smith ’86, ’94 at Corinne.Smith@clarkhillstrasburger.com or Christine Keating ’94 at Christine.email@example.com if you have questions on how to support or become involved.
To make a gift, please click here.
John Adams ’12
Jim Bohnsack ’97, M’99
Steven Burghart ’98
Matt Chance ’98
Brin Cole ’12, M’16
Bryan Croft ’95
George Durgin Jr. ’04
Elizabeth Ford ’93, M’96
Margaret Gofman-Klein ’94
Trent E. Gordon ’96, M’98
Doug Hawthorne ’69, M’72
Sally Hurt-Deitch ’03
Travis Ish ’15, M’17
Livia Istrate ’04, M’16
Katie Lattanzi ’10, M’12
Jennifer Malatek ’00
Robert Martin Jr. ’01, M’03
Michael J. McBride ’90
Kevin Ormand ’98
Heidi Pandya ’00, M’05
Malisha Patel ‘04
McKenzie Quinn ’15, M’19
Jody Rogers, Ph.D.
Cullen Scott ’04
Patrick Shay, PhD ’03, M’05
Corinne Smith ’86, M’94
Bryan Smith ’94, M’96
Lindsay Sondergeld ’04, M’06
Jerry Stepman ’79
Marc Strode ’98
Carrie E. Templeton ’00, M’02
Riley Waddell ’10
Warren Yehl ’07, M’09
Carolyn Young ’17, M’19
HCADAA BOARD MEMBERS
Vanessa Saenz Smith ’94, M’99
President/Membership and Communications Chair
Heidi J. Pandya ’00, M’05
Immediate Past President/Nominating Chair
Vice President, Strategic Planning
Medical City Healthcare
Patrick Halinski ’11
Sally Hurt-Deitch ’03, FACHE
Vice President of Patient Care Services and Chief Nursing Officer
Tenet Healthcare Corporation
Chuck Spicer ’95, FACHE
President and CEO
Rick Merrill ’84
President and CEO
Cook Children's Health Care System
Fort Worth, Texas
Robert W. Martin, Jr., ’01, M’03, DHA, FACHE
Department of Family & Community Medicine
UT Health San Antonio
San Antonio, Texas
Matt Chance ’98, FACHE
Senior Vice President, Operations
Texas Scottish Rite Hospital for Children
Alison J. Haralson ’99
Dr. Marnie Rose Foundation
Sugar Land, Texas
Mike McBride ’90, FACHE
Regional President & Chief Operating Officer
Ascension St. John
Malisha S. Patel ’04, FACHE
Senior Vice President and Chief Executive Officer
Memorial Hermann Southwest and Memorial Hermann Sugar Land Hospitals
Monica Vargas-Mahar ’98, FACHE
Chief Executive Officer
The Hospitals of Providence East Campus
El Paso, Texas
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