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health.mesacounty.us

  2019 Novel Coronavirus (COVID-19)

Frequently Asked Questions

Last updated 03/19/2020

 The COVID-19 situation is changing rapidly, these recommendations are subject to change at any time.


What is COVID-19?

What are the symptoms?

How does COVID-19 spread?

How long does it take to get sick?

PREVENTION

What can I do to protect myself and my family?

I’m not currently sick. Will a mask help protect me against COVID-19?

I work for a healthcare facility, what precautions do we need to take to protect ourselves against COVID-19?

CLEANING

What are the cleaning recommendations for COVID-19?

How do I make a cleaning solution at home?

EXPOSURE

What are the symptoms?

How do I know if I was exposed?

I was exposed to someone with COVID-19, but am not experiencing symptoms, what should I do?

What if I am not at higher risk, but I still need medical advice?

What if I am having a medical emergency?

SAMPLING AND TESTING

Does Mesa County Public Health have the capacity to sample those in the community that do not need emergency medical care?

Is there a fee for sampling for people who are screened and sampled by Mesa County Public Health?

Are all doctors and hospitals sampling for COVID-19?


How many people have been tested so far?

Are you utilizing the LabCorp or Quest options for viral testing?

I am waiting for the results of a COVID-19 test, what should I do in the meantime?

How long will it take for test results?

EXPERIENCING SYMPTOMS

I think I am sick, what should I do?

Do I need to get tested?

PREVENTING SPREAD

What to do to keep your sickness from spreading to others?

Separate yourself from other people and animals in your home. 

If possible, wear a face mask when you are around other people or pets, and before you enter a health care provider’s office. 

Practice actions that protect others

Cover your coughs and sneezes

How do I monitor my symptoms?

Do I need to be worried about my pet?

TRAVEL

Should people avoid traveling?

What are current travel recommendations?

Important considerations for travel:

What are the recommendations for visitors to Colorado?

How can travelers protect themselves?

I just returned from a trip. Should I be worried?

What is the recommendation for cruises at this time?

Should  people avoid any non-essential travel?

HEALTH CARE INFORMATION

There is a delay in getting my medication (i.e. from foreign countries and chemicals to make medications), what should I do?

I am on Social Security, what resources do I have to help me get more medications during the outbreak?

Where is the recommendation for healthcare providers on our website?

How many ventilators are available in our community?

HEALTHCARE PROVIDER REQUESTS

What is a HAN and how do I get added?

What is the difference between the Health Alert Network (HAN) and the emerging issues group?

I’m a healthcare provider or community agency and want to get added to your health alert list. How do I get signed up?

I’m a healthcare provider, how do I get signed up for the state’s online testing portal (LabOnline) to submit paperwork for a patient that meets the criteria for testing?

BUSINESSES

Do you have flyers or information that I can post at my business to keep people informed?

An employer wants someone tested but they don’t meet criteria - can we provide them something in writing to show that?

How will an undocumented worker be affected if they test positive?

VOLUNTEERS

I’m a community member and want to volunteer my time to help. How do I get involved?

We’re collecting information for anyone interested in volunteering. To sign up, please go to bit.ly/CommunityCOVID19Resources. Be prepared to give the following information:

GENERAL INFORMATION AND RESOURCES

How can I stay up-to-date on COVID-19?

Is CO-HELP still active?

OUTREACH

My organization is interested in more information about COVID-19. Is someone available to present to us and answer questions.

MEDIA

I’m a member of the media and want to reach your Communications person.