Done Legal Info
Privacy Policy

Last modified: 13 of December 2019

Your privacy is what matters the most to us ! We also know that it is unlikely you will read the dozens of boring legal pages below.

While we, and our lawyers encourage you to read them, we also want to give you an easy and brief overview of things we believe are important to you, and the reason why we decided to request access to some data.

You can also read our Terms & conditions.

This document has 2 parts:

1. The zero bullshit straight forward easily understandable sum up,  

and

2. Privacy policy that our lawyers want us to present and you to read and agree.

Also it is important to know that, as soon as you have received the messages, we do not store them. In a will to protect your privacy, media files and documents you are sharing with your contacts through Done are by default stored on your devices only. We keep them available up to 30 days maximum.

  1. The Zero Bullshit straight forward accessible version

What are the information we invite you to share with us, and why ?

COLLECTED DATA (WITH YOUR AUTHORISATION)

WHICH DATA EXACTLY

WHAT FOR

HOW LONG

DURING REGISTRATION

Your Name

The name you enter for your profile

To be able for other user to know who you are

As long as you are a Doner

Your Mobile Phone

Your mobile phone number

To be able to uniquely identify who is using Done

As long as you are a Doner

Your list of contacts from your address books

Phone numbers, emails, contact names in your address book

To connect you with other Doners that you know

As long as you are a Doner

Your phone model

The Model of the phone and OS software version

To deliver to you the right version of the application

As long as you are a Doner

Your language

The set up language in your phone

To deliver you the version of Done with the right language

At your connection

Your country

The country register in your phone

To deliver you right version of Done

At your connection

INTERFACING WITH YOUR AGENDA

Availabilities

Your free/busy time slots

To be able to easily offer available slots to people that want to set up a meeting / events with you

As long as you are a Doner, and gave access to the calendar

Calendar events

Events of your calendar

To sync the application with your calendar. Note that those data, as opposed to availabilities, are never disclosed to other users.

As long as you are a Doner, and gave access to the calendar

Emails of attendants

Emails of the person attending a meeting/event.

To track any invitation update on meeting /events you are participating in.

As long as you are a Doner, and gave access to the calendar

FILES IN FOLDERS

Media Files

Photo, video, voice recording

Share it with other selected Doners

we keep it up to 30 days.

Documents

Share it with other selected Doners

we keep it up to 30 days.

What we want you to be able to do easily

Privacy Policy

Let’s make things easy for you.

With Done, at any time you can :

Have access to the data we have about you. It is today possible by a simple email to privacyfirst@do.ne. Very soon you will be able to do it by yourself from the Done’s application.

Delete completely your account as you were never registered on our application.  It is today possible by a simple email to privacyfirst@do.ne. Very soon you will be able to do it by yourself from Done’s application.

Information We Collect

Done must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services. The types of information we receive and collect depend on how you use our Services.

Information You Provide:

  1. Instant Messaging information
  1. Your Account Information: You provide your mobile phone number, country, phone model, language to create a Done account. We need it to be sure we deliver to you the right version of the application in the right language.
  2. Your Contacts: As Done is an Instant Messaging application, you will need to communicate with your friends, family members and colleagues and be able to invite them.
  3. Your Messages: We do not retain your messages in the ordinary course of providing our Services to you. As soon as you have received the messages, we do not store them. Your messages are stored on your own device. If a message cannot be delivered immediately (for example, if you are offline), we may keep it on our servers for up to 30 days as we try to deliver it. If a message is still undelivered after 30 days, we delete it.
  4. Your Media and Files: Photos, videos, voice messages, files, and share location information are retained from our servers. To improve performance and deliver media messages more efficiently, such as when many people are sharing a popular photo or video, we may retain that content on our servers for 30 days , at most.
  5. Your Connections: To help you organize how you communicate with others, we may help you identify your contacts who also use Done, and you can create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information.

  1. Calendar :
  1. We want to offer you the opportunity to set up meeting easily and see immediately when you are available and when your contacts are available.
  2. We access to the events of your calendar in order to synchronise Done application with your calendar. Those data are never disclosed to other users.

  1. Invite and sharing
  1. We access your contact list emails to be able to invite them easily.

  1. Customer Support. 

You may provide us with information related to your use of our Services, including copies of your messages, and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.

  1. Automatically Collected Information
  1. Customer Support: You may provide us with information related to your use of our Services, including copies of your messages, and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.
  2. Usage And Log Information: We collect information about your activity on our Services, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, how you interact with others using our Services, and the time, frequency, and duration of your activities and interactions), log files, and diagnostic, crash, website, and performance logs and reports. This also includes information about when you registered to use our Services, the features you use like our messaging, calling, Status, or groups features, profile photo, about information, whether you are online, when you last used our Services (your "last seen"), and when you last updated your information.
  3. Device And Connection Information: We collect device and connection-specific information when you install, access, or use our Services. This includes information like hardware model, operating system information, battery level, signal strength, app version, browser information, and mobile network, connection information including phone number, mobile operator or ISP, language and time zone, and IP, device operations information, and identifiers like device identifiers.
  4. Cookies: We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize our Services. For example, we use cookies to provide Done for web and desktop and other web-based services. Additionally, we may use cookies to remember your choices, like your language preferences, to provide a safer experience, and otherwise to customize our Services for you.

  1. Third-Party Information
  1. Information Others Provide About You: We receive information about you from other users and businesses. For example, when other users or businesses you know use our Services, they may provide your phone number, name, and other information (like information from their phone contacts or in the case of businesses, additional information about you such as unique identifiers), just as you may provide theirs, or they may send you a message, send messages to groups to which you belong, or call you. We require each of these users and businesses to have lawful rights to collect, use, and share your information before providing any information to us.

6.2         Businesses On Done: Businesses you interact with using Done provide us information about their interactions with you. A business on Done may also use another company to assist it in storing, reading, and responding to your messages on behalf of and in support of that business. Please note that when businesses use third-party services, their own terms and privacy policies will govern your use of those services and their use of your information on those services.

6.3         Third-Party Service Providers: We work with third-party service providers to help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with companies to distribute our apps, provide our infrastructure, delivery, and other systems, supply location, map, and places information, process payments, help us understand how people use our Services, market our Services, help you connect with businesses using our Services, conduct surveys and research for us, and help with customer service. These companies may provide us information about you in certain circumstances; for example, app stores may provide us reports to help us diagnose and fix service issues.

6.4         Third-Party Services. We allow you to use our Services in connection with third-party services and products. If you use our Services with such third-party services or products, we may receive information about you from them; for example, if you use the Done share button on a news service to share a news article with your Done contacts, groups, or broadcast lists on our Services, or if you choose to access our Services through a mobile carrier's or device provider's promotion of our Services. Please note that when you use third-party services or products, their own terms and privacy policies will govern those services.