This Privacy Policy contains important information regarding the personal information we collect, the purposes we use it for, how it is managed, anyone we disclose it to and the measures we take to comply with Australian privacy laws (APP et al) on our websites and in our business.

This Privacy Policy is governed by the Privacy Act 1988 “Privacy Act”. We are bound by the Privacy Act and endeavour to comply with its Principles. The privacy of your personal information is of utmost importance to us. From time to time we may change this Privacy Policy as required. We will announce changes to our Privacy Policy on our websites. You should ensure you have read and understood this Privacy Policy.

What we collect

We don’t collect any personal information about you on this site, and we don’t collect any sensitive information about you on this site. We don’t use third party tracking cookies on site site which could aggregate information about you. We only collect statistical information about you as a visitor of this site.

How we collect it

Online

We collect only statistical information about visitors of our websites. Information collected is used in the provision of our products and services, and also to see online behavioural patterns. We may collect the following information from these sources:

- Server address/IP address

- Date and time of visit to our site

- Pages visited (including path of pages visited)

- Documents downloaded

- The browser you are using to access our resources

 

We use standard server session cookies on this website. Cookies are a standard part of web browser/site communications. Servers give web browsers cookies during a visit to a website to facilitate managing a session for a visit, to ensure you don’t see the same per-visit notifiers every page, for example.

 

We use cookies to collect anonymous information on things such as website visitors, how visitors use the websites, and where visitors originated. Most of our online resources use sessions and/or cookies. You are free to change your web browser to disallow/ignore cookies, however this will affect the functionality of your visit on our websites (e.g. on shop sites checkout will not work).

Access to and accuracy of personal information  

As we collect no personal or sensitive information about you on this site, and only collect anonymous statistical information about all visits, we cannot delete any information about your visits. Why? Because we don’t know if any given visit was from you, or was from someone else (who may not appreciate you affecting their anonymous data).

Website Links

This Privacy Policy is relevant only to the site on which it is appearing.

Complaints

We are committed to resolving any issues you may have. Contact us at any time using the Contact Details noted below.

 

Our representative will contact you regarding your issue. They will let you know who will assist you, along with their contact details and the expected resolution date of your issue. In the case that the issues raised are more complicated, we may require additional time and documentation to help resolve the issue. We will keep you updated on the progress of your issue.

We’ll try to answer any questions you may have, correct any mistakes we make and resolve any issue or concern that you may have about our information handling practices. If we can’t satisfactorily resolve an issue you can also raise your issue with the Office of the Australian Information Commissioner (OAIC) using the Contact Details noted below:

 

Email: privacy@aokproducts.com.au

Privacy Officer

Oz Ideas Pty Ltd

PO Box 393

The Junction NSW 2291

 

Email: enquiries@oaic.gov.au

GPO Box 5218

Sydney NSW 2001

Phone: 1300 363 992

Website: www.oaic.gov.au

 

Last updated: 20 June 2018.