INTRODUCTION

You’ll be leading a team of 2 Room leads, 3 Workshop room assistants and 2 Green room assistants and contribute to the smooth running of the sessions and workshops during WordCamp Europe 2018.

We encourage you to reach out to the Room leads, Workshop room assistants and Green room assistants on your shift before the event to get to know each other and to make sure they have read the work instructions related to their role and that they can ask questions about it. The Room leads have to get familiar with the different roles on their team they will be leading.

YOUR TEAM

Here you can have a look at your team during your shift: When I Work

You can check who’s on your team by selecting the room assigned to you in the category “Job Sites” and/or by selecting the roles mentioned above in the category “Positions”.

In this video, we give further information about finding teammates and leads in When I Work.

You’ll work also closely with the Volunteers organizer team to keep them updated.

DURING THE EVENT

If anyone of the Room leads, Workshop rooms assistants or Green room assistants reaches out to you with an issue, you will have to decide if this is a problem that you can solve on your own or if you have to get the area lead (@caroleo) involved. The area lead will be available during all day and move between tracks, workshops and the Volunteers Headquarter.

Your are going to be the connector between the room staff and the organizers.

These are your main tasks during your shift:

Make sure that the teams are complete ten minutes before the start of a session and inform the Volunteers organizer team in the WCEU #volunteers-managers channel Slack channel, pinging @caroleo.

If one of the room crew members (timekeeper, door guards, runners or stage builders) doesn’t show up for their shift, you will call for backup on behalf of the Room lead by pinging the @volunteer-coordinators in the WCEU #volunteers-managers Slack channel.
Keep an eye on both channels mentioned below and stay available and informed during your shift.
Please wear your volunteer t-shirt while you are on shift.

A tight communication with the Room leads, Workshop room assistants and the Volunteers organizer team, to who you are reporting to, is necessary.

Before you shift starts, we ask you to meet the Room leads, Workshop room assistants and Green room assistants and to give them briefly some instructions about their roles.

Meeting point: Volunteers headquarter

Time: 30 minutes before the first session of your shift starts

COMMUNICATION

Main Slack contacts:

#volunteers-managers (WCEU Slack team)

#wceu-volunteers (volunteers)

@caroleo

BEFORE THE EVENT

Here are the instructions that that the Room leads and Workshop room assistants are getting from us. We would appreciate if you could get familiar with those:

Room lead

Workshop room assistant
Green room assistant

Please create a Slack account as this is our main communication tool during the event.
Have a first look at the session & workshop schedule during your shift

Last but not least, we want to say a big THANK YOU for your precious help!
We couldn’t do this without you and we truly hope you’ll enjoy your volunteering experience during #WCEU 2018 at its best.