When You Are Concerned About A Student

How You Can Help

Fellow students, family members, faculty and staff can play an invaluable role in helping students who are in distress. Care coordinates Shenandoah University support services to provide assistance to students who may be experiencing some potentially harmful or disturbing behaviors. Care promotes academic success and safety through an appropriate, timely, and caring response. For more information, visit the Students of Concern Webpage.

Who to Call

• If immediate assistance is needed because of a threat to themselves or someone’s safety, Dial 911 for a police dispatcher.
• For on-campus situations, contact the SU Department of Public Safety at 540-678-4444 or dial extension 4444 from any campus phone.
• For other situations where a student needs to be evaluated and may need some sort of intervention (either academic or non-academic), please read about Your Roll as a faculty member or use the Student of Concern On-line Form.
• For a death in the student’s family, please contact Ron Stickley and Sue Driscoll.

Video Review of the National Behavioral Intervention Team Association Tools and Resources.

Care Activities

A list of Care contacts for individual departments is shown on the following page.

Generally, the Care conducts the following:

• Develops a centralized reporting structure for university concerns to be addressed regarding potential harmful and disruptive behaviors.      
• Collects and tracks information about potentially harmful and disruptive behaviors that impact the safety and rights of others and the university community.      
• Searches for patterns of behaviors through appropriate information sharing and collaborative efforts between university services.
• Develops a caring response and strategy to manage harmful or disruptive behaviors that impact the safety and rights of others and the university community.  
• Makes recommendations and referral efforts to university offices to take appropriate actions consistent with university policies and procedures.
• Follows up with referral actions to manage intervention efforts and track student progress.
• Educates the university community about prevention strategies, the reporting structure, and the purposes and benefits of the Care’s efforts.

Care Team Contacts