Off The Grid

Privacy Notice

Last updated: December 5, 2024

This Privacy Notice describes how POSEIDON 133 PTE. LTD (“we”, “us”, “our”) collects, uses and processes personal data about you (“you”, “player”) received via the Off The Grid game (the “Game”). This Privacy Notice covers the personal data that is provided, collected, or generated when you access, use or subscribe to our Game, except where separate privacy policies or terms and conditions apply. This Privacy Notice applies to our Game and also explains the rights and choices you have with respect to this data, and how you can communicate with us. We are committed to safeguarding the privacy of our users.

Controller details:

POSEIDON 133 PTE. LTD

Registration number: 201502546D

Registered address: 39 Robinson Road #14-01 Robinson Point Singapore 068911

  1. What information do we collect and for what purposes?

We process your personal data as described below:

  1. Sources of personal data

We obtain personal data from such sources:

  1. Purposes and legal bases of processing (Art. 6 GDPR)

  1. Performance of the contract (Art. 6.1(b) GDPR)

We use the performance of the contract as a legal basis for the following processing activities:

  1. Consent (Art. 6.1(a) GDPR)

We collect your consent as a legal basis for the following processing activities:

You can withdraw your consent at any time. You can usually do it on the profile page. The withdrawal of consent will not affect the lawfulness of processing based on consent before.

Please note that for publishing other people’s personal data in your feed or otherwise in the Game you should obtain their consent or another applicable legal basis in accordance with Art. 6 GDPR.

  1. Legitimate interests (Art. 6.1(f) GDPR)

We do the following processing activities in our legitimate interests:

  1. Access to personal data by third parties

Your personal data will be disclosed to third-party services (providers) that we use:

Providers

Services

Categories of personal to which data providers have access

Discord

Communications

  • Communication data: handles in-game and platform communication data
  • Social media data: accesses linked account data for community management

Zendesk

player support

  • Communication data: manages customer support communications
  • Name and surname: for personalized support services

Epic Games

accounts

  • Name and surname: for account identification
  • Email address: for account management and communications
  • Login name and password: for account security

Google Forms

user data, feedback

  • Communication data: collects user feedback through surveys and forms

Azure Data Explorer + PowerBI

data analysis

  • Automatically collected data/usage data: analyzes web and gameplay analytics
  • Gaming statistics: analyzes for performance and user engagement insights
  • Analytics data: metrics and performance analysis

PlayFab

player data

  • Gameplay information: manages player data including progress and statistics
  • Gaming statistics: stores and processes game performance data

tracker.gg

player data

  • Gameplay information: matches, Kill Death Ratio, Number of kills, deaths and assists, precise with the different weapons, win percentage etc.
  • Gaming statistics: stores and processes game performance data

OTG Companion App (optional)

player data

  • Gameplay information: username, gaming platform, game statistics, playtime, in-game status (online), subscription status etc.
  • Gaming statistics: stores and processes game performance data

Unity

game servers

  • Gameplay information: processes data related to player actions and in-game behavior
  • Device information: utilizes device capabilities for game performance

Digital Ocean

Hosting

  • Automatically collected data/usage data: hosts services that process IP addresses and device information

Avalanche Subnet Fuji

Hosting

  • Automatically collected data/usage data: involved in processing and hosting data related to user interactions on decentralized platforms

Azure

Hosting

  • Automatically collected data/usage data: hosts servers that store user IP addresses, device information, and usage data
  • Analytics data: hosts data analysis tools

Brevo

email marketing

  • Email address: uses for sending marketing and promotional emails

Third-party game tracker networks

Please note that we may share your player data, including your in-game name and gameplay statistics, with third-party game tracker networks (such as tracker.gg). Anyone using such networks can view and access your player data.  

Game-related services and entities

Also, we will share your personal data, such as your avatar and other game-related data, with other POSEIDON 133 PTE. LTD’s services and apps:

We have contractors and subsidiaries in other countries, including those outside the European Economic Area, who may have access to your personal data. At the same time, in the cases when we pass your personal data to other persons, we ensure that your personal data is being protected and used only within the purposes specified in this Privacy Notice. This is achieved by using only certified services and products, signing data processing agreements for the protection of personal data with contractors and partners (including the Standard Contractual Clauses adopted by the European Commission and compliant with the EU data protection laws), as well as taking technical measures to ensure the information is protected when stored, used and while being processed and transferred.

Other disclosures

In addition to the disclosures for the purposes identified before, we may disclose information about you for the following purposes:

Except as provided in this Privacy Notice, we will not sell, share or rent your information to third parties.

Blockchain data

We also record your personal data on a public blockchain. Public blockchains are distributed ledgers, intended to immutably record transactions across wide networks of computer systems.

As blockchains are decentralized or third-party networks which are not controlled or operated by us, we are not able to erase, modify, or alter personal data on such networks.

Third-party services

Our Game contains links to third-party services and platforms. We are not responsible for the content, terms and conditions or privacy policies of third-party websites.

We encourage users to be aware when they leave our Game and to read the privacy statements of the websites that collect personally identifiable information.

Third-party websites may contain their own cookies. We are not responsible for their usage of cookies.

  1. Retaining your personal information

We will store your personal information till it is necessary to carry out our obligations to you regarding the Game. We will not store your information if you delete your account or if we do not use it anymore for the purposes listed in this Privacy Notice. If you become inactive, we will delete your account and data 2 years after your last log session.

We may be subject to statutory laws that require us to retain data about payments we received from the users. To comply with such requirements, we will retain relevant information for the period of statutory obligations.

  1. Your rights

You may exercise certain rights regarding your personal data, depending on your jurisdiction. 

  1. If you are a European Economic Area resident, you have the rights as follows:

If we process your information for our legitimate interests (e.g. for direct marketing emails or for our marketing research purposes), you can object against it. Let us know what you object against and we will consider your request. If there are no compelling interests for us to refuse to perform your request, we will stop the processing for such purposes. If we believe our compelling interests outweigh your right to privacy, we will clarify this to you.

You have the right to know what personal data we process. As such you can obtain the disclosure of the data involved in the processing and you can obtain a copy of the information undergoing processing.

If you find that we process inaccurate or out-of-date information, you can verify the accuracy of your information and/or ask for it to be updated or corrected;

When you contest the accuracy of your information, believe we process it unlawfully or want to object against the processing, you have the right to temporarily stop the processing of your information to check if the processing was consistent. In this case, we will stop processing your data (other than storing it) until we are able to provide you with evidence of its lawful processing;

If we are not under the obligation to keep the data for legal compliance and your data is not needed in the scope of an active contract or claim, we will remove your information upon your request.

Where we process your personal data on the legal basis of consent you provided us or on the necessity to perform a contract, we can make, at your request, your data available to you or to an organization of your choosing.

If you have given us your express consent to process your personal data, you can withdraw this consent at any time without penalty. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

You can complete requests by contacting us at privacy@playoffthegrid.com.

If you believe that our use of your personal information violates your rights, you can lodge a complaint with your national data protection authority.

  1. Notice to residents of Colorado, Connecticut, Utah, and Virginia

If you are a resident of Colorado, Connecticut, Utah, or Virginia, we have certain obligations, and you have certain rights with respect to your personal information, including:

In certain states, you also have the right to opt out from profiling in furtherance of decisions that produce legal or similarly significant effects on the consumer (such as Virginia, Colorado, and Connecticut) and appeal a decision regarding a request to exercise your rights.

If you wish to exercise one or more of these rights, please contact us at
privacy@playoffthegrid.com. 

  1. Notice to residents of California

In addition to the information described in the Privacy Notice, the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2021) (the “CCPA”) also requires us to provide California consumers with some additional information related to how we collect, use, retain, and disclosed personal information, as well as describe additional rights, which are summarized below.

How we collect, use, and share your personal information under the CCPA

Categories of personal information which we may collect, use, and disclose for our business and commercial purposes are described in Section 1 of the Privacy Notice.

The sources from which we collect information are described in Section 2 of the Privacy Notice.

The business and commercial purposes for which we collect and use this information are described in Section 3 of the Privacy Notice.

The categories of third parties to whom we “disclose” the information for a business purpose are described in Section 4 of the Privacy Notice.

California privacy rights

California consumers have certain rights with respect to their personal information. These rights include the following:

You have a right to opt out from future “sales” or “sharing” of personal information. The CCPA requires us to describe the categories of personal information we sell to or share with third parties and how to opt out of future sales or sharing. The CCPA defines personal information to include internet or other electronic network activity information which includes identifiers, such as IP addresses, cookies IDs, and mobile IDs. The law also defines a “sale” or “share” broadly to include simply making data available to third parties in some cases.

We do not sell your personal information and have not done so in the past 12 months. However, please note that we may share or provide access to third-party services as described in Section 4 of the Privacy Notice as necessary for the specified purposes. 

You have a right to request that we disclose to you the personal information we have collected about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information such as a list of the categories of personal information collected about you, and other related information such as the source of the information, categories of information shared or sold to third parties, and the purpose for such sharing. We have provided this information in this Privacy Notice.

You have a right to request correction of inaccurate personal information.

You also have a right to request that we delete personal information under certain circumstances, subject to certain exceptions.

You may designate an authorized agent to exercise some of your rights; however, in order to help protect the security of your personal information, the authorized agent must follow the same authentication procedures that are required if you exercise your rights without using an agent. We will verify requests made through authorized agents to help ensure the safety of your account and to comply with our policies and procedures.

You have a right to not be discriminated against for exercising your rights set out in the CCPA.

You have a right to receive notice of our practices at or before collection of personal information.

Additional information on exercising your rights

You have the right to exercise the rights listed above and in this Privacy Notice free of charge or penalty, but we may limit the number of requests you make or charge reasonable fees as legally permitted. You may exercise many of these rights yourself by adjusting your profile, or you can get in touch with us at privacy@playoffthegrid.com.

Privacy contact

Please see our Privacy Notice for details on how to contact us if you have a privacy question, concern, or request.

  1. Minors

Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or maintain personal information from persons under 18 years of age or older, excluding regions where the minimum age is 16 and such persons meet the legal age requirement in their jurisdiction. If we learn that the personal information of persons less than the specified above age has been collected on or through the Game, then we will take the appropriate steps to delete this information.

  1. Cookies and other similar technologies

When you access, use or subscribe to our Game, we monitor and analyze web traffic and keep track of your behavior. Please refer to our Cookie Notice for further details as to our use of cookies and similar technologies.

  1. Security of your personal data

We take necessary and sufficient organizational measures to protect your information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

The third-party tools and our team members are located in different countries, including those that are outside of the European Economic Area. When transferring personal data to third countries, we will ensure that appropriate safeguards for such transfers, such as Standard Contractual Clauses, are in place. To learn more, please contact us via the contact email privacy@playoffthegrid.com.

Immediate access to the personal information is allowed only to our authorized employees involved in maintaining the Game. Such employees keep strict confidentiality and prevent unauthorized third-party access to personal information.

  1. Changes to the Privacy Notice

We may update this Privacy Notice from time to time by posting a new version in our Game. We advise you to check this page occasionally to ensure you are happy with any changes. However, we will endeavor to provide you with the announcement about any significant changes.