Resource Guide


Public Benefits


(Click on title to be directed to desired sections)

  1. Food Pantries that Deliver
  1. For delivery in Patchogue, Medford, Shirley only
  1. Harmony Cafe
  1. For Delivery In Riverhead

 Galilee Church Food Pantry

Assessment for Mobile Home Delivery

Food Pantries Information

Food Resources (Most of these do not do deliveries-must call to check)

Mobile Food Outreach Locations: Link

Patchogue Medford Library: Link to Resources

Long Island Harvest: Link to spreadsheet

Local Community Pantries In Huntington: Link

St. Hughs of Lincoln Church Outreach (Huntington): List of pantry Items Link

Blaze Church Drive-Thru in Flanders: Link

Sayville Food Pantry

Pronto Long Island (Bayhore): Link

Apostolado Hispano de North Fork

LI Cares in Hampton Bays

Long Island Harvest Food Packages for seniors

xi. LI Cares Emergency Food Distribution Center in Valley Stream

Local Food Pantries (Freeport, Elmont, Westbury, Hempstead, Uniondale, E. Meadow)

LYFT: Free Rides To & From Local Pantries

United Way Gift Cards

Information on filling out SNAP application

Health clinics for people without insurance



NY State Department of Health

Information about COVID-19 Testing

Testing in Huntington

Testing in Stony Brook & Wantagh

Testing in Hempstead & Freeport

COVID-19 Testing in Brentwood: Link

CVS No-Cost Drive-Thru Testing Throughout Long Island: Link

Family Health Centers; LIFQHC: Link

Hempstead Health Center

Freeport Family Health Center (South Ocean Care)

Elmont Health Center

Westbury Health Center

HRH Care: Link

Rite Aid No Cost Testing Centers: Link

Latest Information for Priority COVID-19 Testing

Diagnostic Testing Access: Online Screening Link

Additional Resources:

How Some Places are Adjusting to COVID-19

Adult Protective Services:

Brighter Tomorrow:

The Retreat:

Long Island Against Domestic Violence:

FCA hotline for COVID-19 relief in Nassau

Burial assistance for indigent people

Information about Public Charge

Know Your Rights (COVID-19)


Paid Sick Leave protections related to COVID-19

Paid Sick Leave in General

Bond with a newly born, adopted or fostered child,

Care for a family member with a serious health condition, or

Assist loved ones when a spouse, domestic partner, child or parent is deployed abroad on active military service.

Job Protection

Continued Health Insurance

No Discrimination or Retaliation



Complaints Related to COVID-19 Regulations


Guide for Spanish Speaking community

Important links

Frequently asked questions and answers about COVID-19:

More information about COVID-19:

To request donations

Long Island Voluntary Organizations Active in Disasters:


Unemployment insurance (UI) & Pandemic Unemployment Assistance (PUA)

How to file: Link


If You Are Filing a New UI Claim



How To File → PUA

Certify for Weekly Benefits → PUA

New York short-term disability

Workers Compensation

Social Security Benefits

List of benefits that may be available to low-income immigrant families, with links:

Public benefits through Suffolk County Department of Social Services (DSS):

Benefits Eligibility: Link

Temporary Assistance

Supplemental Nutrition Assistance Program (SNAP):

Medicaid -

Home Energy Assistance Program:

Shelter Supplement Program:

Temporary Housing Assistance -

Other emergency assistance.

Child Care Subsidy -

Essential Plan:

Guidelines on Preparing the Workplace for COVID-19

Addition Know Your Rights Information

Telehealth Co-payments Waived

Free Mental Health Services

Individual or Small Group Health Insurance Policies

Mortgages and Rent




Price Gouging

Resources for issues between landlords and tenants

tourist senior citizens: If the landlord is a senior: (631)-761-7470

Empire Justice Center: (631)-650-2306

Touro Legal Hotline: (631)-761-7198

Attorney General James Issues Tenant Guidance for New Yorkers During Coronavirus Pandemic

Emergency fund for restaurant and gig workers

Mental Health Resources

Self Care Tips

COVID-19 Application For Suspension Of Debt Collection Activity




NYS Ed. Dept. Resources

Resources for Home Learning

NYC Legal Hotlines

Legal Aid Society

New York Legal Assistance Group (NYLAG)

Empire Justice online chat feature

The City Bar Justice Center Hotline


  1. Food Pantries that Deliver

  1. For delivery in Patchogue, Medford, Shirley only

Harmony Cafe

Tuesdays and Thursday

12 to 6pm Delivery

631-569-4648 English

631-953-1778 Spanish

 Grab & Go on Saturdays by appointment, please fill out the form.  

They bring food to those who are sick, elderly, disabled, etc.

They need to write


  1. Food Pantries Information

  1. Food Resources (Most of these do not do deliveries-must call to check)

  1. Mobile Food Outreach Locations: Link

  1. Patchogue Medford Library: Link to Resources


  1. Long Island Harvest: Link to spreadsheet

Click on the LINK for the latest info on food pantry locations, as it is updated daily.

  1. Local Community Pantries In Huntington: Link 

  1. St. Hughs of Lincoln Church Outreach (Huntington): List of pantry Items Link

  1. Sayville Food Pantry

  1. Pronto Long Island (Bayhore): Link

  1. Apostolado Hispano de North Fork

The food pantry Apostolado Hispano de North Fork is open daily from 10 a.m. to 12 noon, the organization announced on its Facebook page.

If you would like to speak to Sister Margarita Smyth for any other matter, you should call (631) 369-4601 first to ensure that they can establish safe protocols for social distancing before attending to you.

  1. LI Cares in Hampton Bays 

Hunger Assistance & Humanitarian Center of the Hamptons

286 W. Montauk Hwy, Hampton Bays

(631)613-3344 x 501 Olga Cortes

If you or anyone you know is a resident of the East End and is in need of food assistance please contact us.

Food Pantry Hours

Monday & Wednesday

9:00am – 3:00pm


Military/Veteran Appreciation Day

9:00am – 5:00pm

(Last client served at 4:30pm)


9:00am – 5:00pm

(Last Client served at 4:30pm)


**CLOSED Saturday & Sunday**

  1. Long Island Harvest Food Packages for seniors

xi. LI Cares Emergency Food Distribution Center in Valley Stream

  1. Local Food Pantries (Freeport, Elmont, Westbury, Hempstead, Uniondale, E. Meadow)

  1. LYFT: Free Rides To & From Local Pantries

  1. United Way Gift Cards

United Way is giving away free gift cards

  1. Food Delivery Program for Suffolk

  1. Information on filling out SNAP application

  1. Health clinics for people without insurance

  1. Suffolk

  1. Nassau

  1. NY State Department of Health

If you have lost your health insurance coverage or are uninsured, NY State of Health can help. You may be eligible for quality health insurance at little or no cost. Apply online, connect with an application assistor, or call 1-855-355-5777.

  1. Information about COVID-19 Testing

  1. Testing in HuntingtonOPENED

If you think you or someone in your family has COVID-19, CALL (845) 553-8030

If you have the following symptoms call for screening:

Anyone with the symptoms above should be tested as soon as possible.

Testing will be by appointment only in an outdoor facility at:

Huntington High School 188 Oakwood Road Huntington, NY

Please note: only those with appointments can be tested.

Call 845-553-8030 to inquire about an appointment.

All are welcome to call, regardless of immigration status.

For more information on COVID-19, visit

  1. Testing in Stony Brook & Wantagh OPENED 

COVID-19 testing available in Stony Brook University and Jones Beach, Wantagh NY

To make an appointment call 888-364-3065. Those without an appointment will be turned away. You don’t need a doctor’s referral. Sites are open: 7am-7pm.

  1. Testing in Hempstead & Freeport

  1. COVID-19 Testing in Brentwood: Link OPENED 

Please call (845) 553-8030 to make an appointment.

Location: Brentwood Recreation Center (Behind Brentwood Library)

99 3rd Ave

Brentwood NY, 11717

  1. CVS No-Cost Drive-Thru Testing Throughout Long Island: Link

COVID-19 test sites at select CVS Pharmacy drive-thru locations across New York.


These new sites will utilize self-swab tests and mark the next phase of the company’s nationwide COVID-19 testing strategy, announced April 27.


Self-swab tests will be available to individuals meeting Centers for Disease Control and Prevention criteria, in addition to age guidelines. Patients must register in advance at beginning Friday, May 22 to schedule an appointment. Patients will be required to stay in their cars and directed to the pharmacy drive-thru window where they will be provided with a test kit and given instructions, and a CVS Pharmacy team member will observe the self swab process to ensure it is done properly. Tests will be sent to an independent, third-party lab for processing and the results will be available in approximately three days.


Testing will not take place inside any retail locations, and CVS Pharmacy, HealthHUB and MinuteClinic will continue to serve customers and patients.

The new testing sites in New York include:

  1. Family Health Centers; LIFQHC: Link 

COVID-19 testing is now available at Hempstead, Freeport, Elmont and Westbury locations from 9 AM – 1PM (by appointment ONLY).

 Please call (516) 396-7500.

If you or anyone in your family have symptoms including fever, cough or shortness of breath, you should be tested AS SOON AS POSSIBLE!

All are welcome to call, regardless of insurance or immigration status. Thank you and please stay healthy!

Testing will be by appointment ONLY in an outdoor facility at:

Hempstead Health Center


135 Main St., Hempstead, NY 11550


One block west of the Hempstead bus terminal and LIRR

Freeport Family Health Center (South Ocean Care)


101 South Bergen Place, Freeport, New York 11520


Off of Merrick Road (Citibank corner)

Elmont Health Center


161 Hempstead Tpke., Elmont, NY 11003


Directly across from the Belmont Race Track off of exit 26B Cross Island Parkway

Westbury Health Center


682 Union Ave., Westbury, NY 11590


Exit 32 off Northern State Parkway 1/2 mile east of the Westbury train station

  1. HRH Care: Link


Your safety is our top priority. To continue your care and limit the spread of COVID-19, we are shifting most visits to telemedicine. However all our sites remain open for service, and visits are available in person based on the service needed.

A telemedicine visit is like a regular doctor’s visit, but as a video chat or a regular phone call.

For an appointment: Click here

Call 1-844-HRH-Care (1-844-474-2273)

Text “telemed” to 21000


For more information on telemedicine, click here.

Can telemedicine be used to diagnose COVID-19?

Patients who are worried about COVID-19 (coronavirus) can get a quick, remote consultation with a doctor using telemedicine. Most people who get COVID-19 can recover at home. If you have high fever, cough, and difficulty breathing, you should call 911 or visit the emergency room, instead of using telemedicine.

Note that testing for COVID-19 is extremely limited in New York. Only those at risk for serious complications with COVID-19 can be tested at this time. Testing for COVID-19 is not possible via telemedicine.”

  1. Rite Aid No Cost Testing Centers: Link

  1. Latest Information for Priority COVID-19 Testing


Amid the ongoing COVID-19 pandemic, the New York State Department of Health (NYSDOH) continues to monitor the situation and work to expand COVID-19 diagnostic and serologic testing for New Yorkers.



Appropriate and efficient standards for testing are an essential component of a multi-layered strategy to prevent sustained spread of COVID-19 in New York State and to ensure resources are being efficiently and equitably distributed. New York State continues to increase testing capacity for COVID-19 on a daily basis. However, until such time as we are at full capacity, this guidance is necessary to ensure that New York State prioritizes resources to meet the most urgent public health need.


Diagnostic and/or serologic testing for COVID-19 shall be authorized by a health care provider when:

On April 17, 2020, Executive Order 202.19 was issued requiring the establishment of a single, statewide coordinated testing prioritization process that shall require all laboratories in the state, both public and private, that conduct COVID-19 diagnostic testing, to complete such COVID-19 diagnostic testing only in accordance with such process.


To support the statewide coordinated testing prioritization, health care providers should take the following prioritization into consideration when ordering a COVID-19 test:

  1. Symptomatic individuals, particularly if the individual is part of a high-risk population, including persons who are hospitalized; persons residing in nursing homes, long-term care facilities, or other congregate care settings; persons who have a compromised immune system; persons who have an underlying health condition; and persons who are 70 years of age or older.
  2.  Individuals who have had close (i.e. within six feet) or proximate contact with a person known to be positive with COVID-19.
  3.  Individuals who are employed as health care workers, first responders, or in any position within a nursing home, long-term care facility, or other congregate care setting, including but not limited to:
  1.  Individuals who are employed as essential employees who directly interact with the public while working, including but not limited to:
  1. Animal Care Workers (e.g. Veterinarians)
  2. Automotive Service and Repair Workers
  3. Bank Tellers and Workers
  4. Building Code Enforcement Officers
  5. Child Care Workers
  6. Client-Facing Case Managers and Coordinators
  7. Counselors (e.g. Mental Health, Addiction, Youth, Vocational, Crisis, etc.)
  8. Delivery Workers
  9. Dentists and Dental Hygienists
  10. Essential Construction Workers at Occupied Residences or Buildings
  11. Faith-Based Leaders (e.g. Chaplains, Clergy Members)
  12. Field Investigators/Regulators for Health and Safety
  13. Food Service Workers
  14. Funeral Home Workers
  15. Hotel/Motel Workers
  16. Human Services Providers
  17. Laundry and Dry Cleaning Workers
  18. Mail and Shipping Workers
  19. Maintenance and Janitorial/Cleaning Workers
  20. Optometrists, Opticians, and Supporting Staff
  21. Retail Workers at Essential Businesses (e.g. Grocery Stores, Pharmacies, Convenience Stores, Gas Stations, Hardware Stores)
  22. Security Guards and Personnel
  23. Shelter Workers and Homelessness Support Staff
  24. Social Workers
  25. Teachers/Professors/Educators
  26. Transit Workers (e.g. Airports, Railways, Buses, and For-Hire Vehicles)
  27. Trash and Recycling Workers
  28. Utility Workers

  1. Diagnostic Testing Access: Online Screening Link

Individuals who fit these prioritization categories and do not currently have access to testing can call the New York State COVID-19 Hotline at 1-888-364-3065 or visit the NYSDOH website to be screened for eligibility, and if eligible, have an appointment set up at one of the State’s Testing Sites.


Any release of information must adhere strictly to the Health Insurance Portability and Accountability Act (HIPAA) and any other applicable federal and state laws governing personal health information. Providers who have questions can contact the NYSDOH Bureau of Communicable Disease Control at 518-473-4439 during business hours or 1-866-881-2809 during evenings, weekends, and holidays.

  1. Additional Resources:

Additional Resources:

 View all Novel Coronavirus (COVID-19) guidance and recommendations for health care providers.

  1. How Some Places are Adjusting to COVID-19

  1. Adult Protective Services:

  1. Brighter Tomorrow:

  1. The Retreat:

  1. Long Island Against Domestic Violence:

  1. FCA hotline for COVID-19 relief in Nassau

Support Services from FCA for Immigrant Communities NOW & After COVID-19

• How can I protect my family from COVID-19?

• Where can I get tested for COVID-19?

• How can I get medical care if I have no insurance?

• I am sad and anxious- what should I do?

FCA COVID-19 Crisis Helpline: 516-546-0357

• Spanish and English Services Available

• Crisis Support Hotline

• Medical Advocacy and Guidance

• Support Services

• Translation Assistance

• Referrals for food, legal assistance and more!

• All services are free.

  1. Burial assistance for indigent people

Burial Assistance from the Department of Social Services

In order to solicit assistance from Social Services in Suffolk County, a funeral home must first be selected. Inform the funeral home that you will be applying for a social services funeral. Then you can fill out on application online:

To obtain more information call the burial line at 631-854-9856 and the call will be returned.

  1. Information about Public Charge

Public charge does not affect DACA. Just keep in mind that it does affect individuals who want to apply for a green card. So individuals who anticipate applying for adjustment of status should keep this in mind.

Due to the COVID-19 crisis, USCIS will take into consideration the fact that someone obtained the benefits due to the crisis. As long as they provide an explanation that it was because of COVID-19, it won’t have so much of a negative effect. Further, obtaining medical help bc of COVID-19, such as going to the hospital to get tested/treated for the virus, will not be considered at all. So people are encouraged to go and get the medical care they need. Lastly, the public charge rule applies to federal benefits.

Who is not subject to the public charge ground of inadmissibility?

Some of the most common groups of non-citizens who are not subject to the public charge ground of inadmissibility and thus not affected by this new rule include the following:

  1. Know Your Rights (COVID-19)

  1. Testing

Testing is free to all eligible New Yorkers as ordered by a health care provider or by calling the NYS COVID-19 hotline at 1-888-364-3065.

  1. Paid Sick Leave protections related to COVID-19

On March 18, 2020, Governor Cuomo signed emergency legislation guaranteeing job protection and pay for New Yorkers who have been quarantined as a result of COVID-19.

This will ensure that New Yorkers are able to care for their family without jeopardizing their economic security and builds on the Governor’s unprecedented actions to protect and uplift workers and their families.

The new law enacts emergency paid sick leave to guarantee workers job protection and provide financial compensation while they are on a mandatory or precautionary quarantine due to the Coronavirus.

  1. Paid Sick Leave in General

The Nation's Strongest Paid Family Leave Policy

In 2016, Governor Cuomo signed into law the nation’s strongest and most comprehensive Paid Family Leave policy. Today, working families no longer have to choose between caring for their loved ones and risking their economic security.

Paid Family Leave provides eligible employees job-protected, paid time off to:

Paid Family Leave also provides:


Call the Paid Family Leave Helpline at (844) 337-6303

 Monday - Friday  8:30 AM - 4:30 PM EST

Job Protection

You are entitled to return to the same job, or a comparable one, after returning from Paid Family Leave. A comparable job is one with comparable employment benefits, pay and other terms and conditions of employment.  If your employer fails to return you to a comparable job after returning from Paid Family Leave, follow the process for discrimination and retaliation outlined below.

Continued Health Insurance

You can keep your health insurance while on Paid Family Leave on the same terms as if you continued to work. For example, if you contribute to the cost of your health insurance, you must continue to pay your portion of the cost while on leave.

No Discrimination or Retaliation

Your employer is prohibited from discriminating or retaliating against you for requesting or taking Paid Family Leave.

If you request or take Paid Family Leave, discrimination or retaliation can include your employer:

If you feel that your employer may have discriminated against you for requesting or taking Paid Family Leave, please follow the steps outlined in the process below.

Step 1:

Request for Reinstatement: First, you should request that your employer reinstate you to your same job, or a comparable one.

To request reinstatement:


Your employer has 30 calendar days to respond to the request.

If you are reinstated by your employer, no further action is necessary.

If you are NOT reinstated, you are not satisfied with your employer's response, or your employer does not respond to this request within 30 days, you have the right to a hearing with the Workers’ Compensation Board and may proceed to Step 2.


Step 2:

Discrimination/Retaliation Complaint:

Complete the Paid Family Leave Discrimination/Retaliation Complaint Form (PFL-DC-120) and attach all required documentation.

The Board will assemble your case and schedule a hearing within 45 calendar days.

You and your employer will be required to appear at a hearing before a Workers' Compensation Law Judge who will decide if the law was violated. If it was, your employer may be ordered to reinstate you, pay back wages, pay attorney’s fees and/or pay up to $500 in penalties.

NOTE: To file a discrimination complaint, you must have first requested reinstatement as described in the first step above. A request for a hearing will not be processed unless a Formal Request for Reinstatement Regarding Paid Family Leave Form (PFL-DC-119) is received AND all required documentation has been submitted along with your Paid Family Leave Discrimination/Retaliation Complaint Form (PFL-DC-120).


  1. Unemployment

Governor Cuomo signed an Executive Order waiving the 7-day waiting period for workers in shared work programs to claim unemployment insurance for those that have been put out of work by COVID-19.

There is unprecedented call volume and web traffic to the New York State Department of Labor's Unemployment Insurance claim center. Unfortunately, some claimants are not able to get through as fast as they should. Please be patient and keep trying. And know that you will receive all benefits to which you are entitled. Your claim will start on the day you were separated from your employer.

On March 27, 2020, the President of the United States signed a law that provides additional Unemployment Insurance assistance to workers impacted by COVID-19. This new law provides:

  1. Complaints Related to COVID-19 Regulations

Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by mandatory or precautionary orders of quarantine or isolation due to COVID-19. If your employer does not comply with this law, you have the right to file a complaint. If you work for a non-essential business, you may not be forced to go to the worksite or otherwise threatened if you do not work at a place other than your home.

You may file a complaint for any of the following reasons:

Important: Please review the guidance from Empire State Development before submitting a complaint.


  1. Guide for Spanish Speaking community


  1. Important links

  1. Frequently asked questions and answers about COVID-19:

  1. More information about COVID-19: /site/doh/covid/

  1. To request donations

The page can be translated into Spanish:

  1. Long Island Voluntary Organizations Active in Disasters:

https: // hwcli. com / work-we-do / coalition-grassroots-organizing / livoad /

  1. WIC

Women, Infants and Children Program - WIC: for low-income pregnant, lactating and postpartum women and their children up to age 5, regardless of status migratory. List of WIC sites in Suffolk County:


  1. Unemployment insurance (UI) & Pandemic Unemployment Assistance (PUA)

 How to file: Link

Unemployment insurance: for workers who worked legally (with work authorization) and were dismissed. The waiting period for the coronavirus crisis has been abandoned.

  1. UI

If You Are Filing a New UI Claim

What you should do:

Apply online at

If you can't apply online, you can call the TCC at 1-888-209-8124.


Unemployment Insurance is temporary income for eligible workers who lose their jobs through no fault of their own. File your claim the first week that you lose your job.

If you are filing a new unemployment insurance claim, the day you should apply is based on the first letter of your last name.

A - F file on Monday

G - N file on Tuesday

O - Z file on Wednesday

If you missed your day: File Thursday - Sunday.

Any claim you file will be backdated to the date you became unemployed. If you are eligible, you will be paid for all benefits from that date forward.


What You Need to Know About Filing for Unemployment Insurance Benefits During the Pandemic:

New York State is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. If you’ve seen the term ‘waiting week’ on your payment history, it is a relic of our existing system and does NOT impact your benefits.

On March 27, 2020, a law was signed that provides additional Unemployment Insurance assistance to workers impacted by COVID-19. This means that you may qualify to receive:

Up to 39 weeks of UI benefits.

An additional $600/week until 7/31/2020.

(The $600 would be paid the first week of your unemployment claim period but no earlier than 4/5/20).

**If you are not traditionally eligible for unemployment benefits (self-employed, independent contractors, farmers, workers with limited work history, and others) and are unable to work as a direct result of the coronavirus public health emergency, you may now be eligible through Pandemic Unemployment Assistance (PUA).  


To qualify for Unemployment Insurance benefits, you must have worked and earned enough wages in covered employment. In New York State, employers pay contributions that fund Unemployment Insurance.

You must file an Unemployment Insurance claim to find out if you are eligible and learn your actual benefit amount.

To collect benefits, you must be ready, willing, and able to work, and actively looking for work during each week in which you are claiming benefits. We understand that many of you are unable to work due to the COVID-19 pandemic and New York State on PAUSE. If you would otherwise be able to work, you should answer 'YES' in order to receive your benefits.

Estimate your weekly benefit amount with our benefit calculator.


You will not be eligible for PUA if you can telework, or if you are receiving paid sick leave or other paid leave benefits (regardless of meeting a category listed above).

  1. PUA

How To File → PUA

Sign in or create a ID account and follow the instructions to file a claim.

If you have never filed a claim for benefits in New York State, you must create a PIN. This is a four-digit number that you must keep confidential. This PIN will be used to access the system to certify for weekly benefits and update your account.

Ready? Make sure you have with you:

You can file a claim without all of these documents. However, missing information can delay your first payment.

If you cannot print web pages, have a pen and paper to copy information.

If you choose direct deposit of your weekly benefits, you will need your bank routing and checking account numbers.

Certify for Weekly Benefits → PUA

Once you have filed a claim for benefits, you must also claim weekly benefits for each week you are unemployed and meet the eligibility requirements. This is also called “certifying for benefits.” You can start certifying as soon as you receive a notification from the DOL. During this process, you are confirming that you were unemployed for all or part of the past week and that you met all other conditions of receiving benefits. You may certify online or by telephone.

To certify online:

Go to

Enter your username and password.

Click the “Unemployment Services” button on the My Online Services page.

Then click “Claim Weekly Benefits” and follow the instructions

To certify by telephone, call 833-324-0366.

PLEASE NOTE: this telephone number is ONLY for PUA recipients to use for weekly certifications.

  1. New York short-term disability

New York short-term disability. For workers who are temporarily out of work due to illness or accident.


  1. Workers Compensation

Workers Compensation: Available to everyone, regardless of immigration status, if they were injured on the job and are unable to work.

  1. Social Security Benefits

Social Security Benefits: Supplemental Security Income (for low-income people with disabilities); Social Security Disability (SSD) (Disability benefit is based on at least 40 quarters of work history; disability must be expected to last at least 12 months); Social Security retirement benefits (age 62 and over); Social Security survivor benefits; 1-800-772-1213.

  1. List of benefits that may be available to low-income immigrant families, with links:

Public benefits through Suffolk County Department of Social Services (DSS): by hours of operation, facility locations, phone numbers for emergency assistance.


Benefits Eligibility: Link  

Visited for a description of benefits. The left column allows the applicant to enter information to determine what benefits they may be eligible for and in what amount. Benefits included:

Temporary Assistance

(Family Assistance or Safety Net Assistance): Cash assistance for individuals and families with very low or no income; Includes basic needs, rent and provision of public services. U.S. citizens and eligible eligible immigrants. Qualified immigrants can include legal permanent residents; Temporary Protected Status; Abused spouses and immigrant children; U visas; Asylee (or asylum seeker with employment authorization); Refugee; Deportation or expulsion retained an Amerasian or Cuban / Haitian participant; Victims of trafficking (T visa) Conditional permit in the USA. USA (At least 1 year) Legal Permanent Resident (LPR) Legally residing active duty member or honorably fired veteran and their families)


Supplemental Nutrition Assistance Program (SNAP):

to buy food and food items. US citizens USA And legal permanent resident adults who have lived in the US USA For 5 years or more or having 40 quarters of work. Children with LPR can receive SNAP without waiting for 5 years. People who earn too much for TA may still qualify for SNAP.


Medicaid -

All low-income US citizens and lawful permanent residents. People with disabilities may qualify at a higher income level. Immigrants living in New York who have applied for USCIS and received the acknowledgment of their application at their New York address may be eligible. If you have any questions, call Cheryl Keshner or Linda Hassberg at the Empire Justice Center.


                Child Health Plus: Medical assistance for income eligible children up to age 19, regardless of immigration status.


               Emergency Medicaid: Medical coverage for undocumented immigrants during pregnancy (and up to 60 days after delivery), medium emergencies such as hospitalization, dialysis, chemotherapy.


Home Energy Assistance Program:

November through March, assistance paying for heating and electricity. People who receive SNAP must receive a benefit; others must apply.


DSS benefits are not on the mybenefits website. You must contact a DSS Center directly to apply.


Shelter Supplement Program: 

Additional rental assistance may be available to qualified households that are homeless or in danger of losing their home.


Temporary Housing Assistance -

Provides shelter for people who are homeless and have no resources available (money to rent or a place to stay). USA, Legal Permanent Residents. Also, if there are minor children in the family who qualify, DSS will house at least one parent with them.


Other emergency assistance. 

Usually a one-time grant to cover rent or utility arrears, or pay a security deposit or storage fee. The applicant must demonstrate that they have no resources to pay, but if it is a recurring expense such as rent, they will have the ability to pay in the future.


Child Care Subsidy -

Assistance in paying child care costs while you work. Even if the parents are undocumented, DSS can pay for children eligible for child care. Apply at the local DSS or through the Suffolk Child Care Council.


Essential Plan:

Low-cost health insurance for immigrants and US citizens. USA Who are eligible for income, ages 19-64, whose income may be too high for Medicaid.

  1. Guidelines on Preparing the Workplace for COVID-19



  1. Addition Know Your Rights Information

Uninsured New Yorkers can apply for coverage through NY State of Health or directly to insurers during a special enrollment period that ends May 15, 2020. If you lost employer coverage, you must apply within 60 days of losing that coverage. Because of a loss of income, New Yorkers may also be eligible for Medicaid, the Essential Plan, subsidized Qualified Health Plans or Child Health Plus.

  1. Telehealth Co-payments Waived

If you are feeling sick, use telehealth services before going to the doctor's office, urgent care or the emergency room. Telehealth services keep you safer and those around you safer.

The State Department of Financial Services will require insurance companies to waive co-pays for telehealth visits. This action will encourage New Yorkers to seek medical attention from their homes rather than visit a hospital or doctor's office — ultimately reducing strain on the healthcare system and preventing further spread of the virus.

  1. Free Mental Health Services

As of March 26, more than 8,600 mental health professionals, including individuals from other states, have signed up to provide free online mental health services.

New Yorkers can call the state's hotline at 1-844-863-9314 to schedule a free appointment.

  1. Individual or Small Group Health Insurance Policies

Through June 1, 2020, consumers and businesses experiencing financial hardship due to COVID-19 may defer paying premiums under individual and small group health insurance policies. DFS shall consider any liquidity or solvency concerns of the health plans. During this period, health plans will be required to continue to pay claims, not to report late payments to credit rating agencies, and to work with individuals to help them transition to new coverage, if appropriate. In addition, insurers are reminded that they cannot impose late payment fees. Governor Cuomo thanked Connecticut Governor Ned Lamont for his collaboration on this initiative.

  1. Mortgages and Rent


The Department of Financial Services has issued a new directive to New York State mortgage servicers to provide 90-day mortgage relief to mortgage borrowers impacted by the novel coronavirus.

The directive includes:

The Department of Financial Services has provided guidance to mortgage servicers regarding support for borrowers impacted by the Novel Coronavirus (COVID-19).


New York has implemented a 90-day moratorium on evictions for residential and commercial tenants. At this time, eviction proceedings have been suspended and no one can be evicted in New York State until at least June 20.

Find additional information and frequently asked questions for renters and tenants.

The Governor has also asked DFS to instruct state chartered banks to waive ATM fees, late fees, overdraft fees and fees for credits cards to help lessen the financial hardship of the COVID-19 pandemic on New Yorkers.

  1. Utilities

Major utilities will suspend service shutoffs to households during the COVID-19 outbreak.

On March 25, the Public Service Commission approved orders postponing rate increases for nearly 2 million customers of New York American Water and National Grid upstate that were scheduled to go into effect on April 1st.

  1. Price Gouging

New Yorkers are urged to call 1-800-697-1220 or complete the consumer complaint form to report unfair price increases of products such as household cleaning supplies and hand sanitizer amid the COVID-19 outbreak.

  1. Resources for issues between landlords and tenants

  1. tourist senior citizens: If the landlord is a senior: (631)-761-7470

  2. Empire Justice Center: (631)-650-2306

  3. Touro Legal Hotline: (631)-761-7198

  1. Attorney General James Issues Tenant Guidance for New Yorkers During Coronavirus Pandemic

Moratorium extended until August 20, 2020

Office of the Attorney General Provides Guidelines, Shares Resources, and Reminds Tenants of Rights.

Attorney General James offers the following highlights for the rights of tenants during the COVID-19 crisis in New York State:

  1. Emergency fund for restaurant and gig workers

  1. Mental Health Resources

FREE Counseling & Support for all workers affected by Covid-19


Immediate assistance available

24-hours, 7 days a week for

Front-Line Healthcare Professionals and Staff, First Responders, and all Essential Workers

FSL’s mental health professionals are:

You have been here for our community and FSL is here for you!


Isolation is a major trigger for those struggling with substance use disorders. Aside from substance abuse, other mental health problems can be difficult to manage during these times. There are many local resources available that continue to provide community services.

Help for children and adolescents to deal with emotional stress and anxiety due to coronavirus:

Online Bereavement Groups offered by the Association for Mental Health and Wellness and the Mental Health Association of Nassau County

There is no cost to join. Pre-registration is required and limited to 12 participants per group on a first-come basis.

Grieving Adults Support Groups

For people who have lost a loved one to Coronavirus and can not grieve in person with their loved ones. The groups will bring together others who are struggling to come to terms with the loss, to create a sense of closure, and to grieve in community.

Wednesdays, 12:30pm-1:30pm. May 20, May 27, June 3, June 10.  REGISTER

Wednesdays, 7:00pm-8:00pm. May 20, May 27, June 3, June 10.  REGISTER

Veterans Bereavement Support Group

For Veterans and their families who have lost someone to Coronavirus and can not grieve in person with their loved ones. This group will deal with issues specific to the Veterans community.

Tuesdays, 3:45pm-4:45pm. May 19, May 26, June 2, and June 9.  REGISTER

Peer Bereavement Support Group

For individuals experiencing a mental health condition who have lost a loved one to Coronavirus. Participants have a safe and supportive space to share their stories with others who can truly relate to their pain and experiences.

Thursdays, 1:00pm-2:00pm. May 21, May 28, June 4, and June 11.  REGISTER

Creative Arts Bereavement Support Group

The making of art can serve as a safe outlet for the expression of thoughts and emotions relating to death and loss. By expressing these feelings in a symbolic manner, mourners can nurture their sense of control, organization, and containment. Participants may use such art supplies as copy paper, colored pencils, markers, crayons, scissors, and glue.

Thursdays, 7:00pm-8:30pm. May 21, May 28, June 4, June 11, June 18, and June 25.  REGISTER

Questions? Call Alexis Rodgers at 631-471-7242 x1315 or

  1. Self Care Tips

From a doctoral level Psychologist in NYS with a Psy.D. in the specialities of School and Clinical Psychology.


1. Stick to a routine. Go to sleep and wake up at a reasonable time, write a schedule that is varied and includes time for work as well as self-care.

2. Get showered and dressed in comfortable clothes, wash your face, brush your teeth. Put on some bright colors. It is amazing how our dress can impact our mood.

3. Get out at least once a day, for at least thirty minutes. If you are concerned about contact, try first thing in the morning, or later in the evening, and try less traveled streets and avenues. If you are high risk or living with those who are high risk, open the windows and blast the fan. It is amazing how much fresh air can do for spirits.

4. Find time to be active, at least 30 minutes a day. There are many Youtube videos that can help or just dance to your favorite music.

5. Social distancing doesn’t mean social isolation. Set up virtual dates with those you care about. Google Hangouts, Zoon, Facetime, Skype, Snapchat and so many others can be helpful.

6. Stay hydrated and eat well.

7. Develop a self-care toolkit. A good idea can involve one item for each of the senses. Ex: A coloring book, fuzzy blanket, your favorite tunes, your favorite drink such as hot chocolate. Any items that bring you enjoyment in a healthy way.

8. Spend extra time playing with children. Children will rarely communicate how they are feeling, but will ask for attention and communication through play. Understand that play is helpful for children—it is how they process their world and problem solve, and there’s a lot they are seeing and experiencing in the now.

9. Give everyone the benefit of the doubt, and a wide berth. A lot of cooped up time can bring out the worst in everyone. It is important to remember that everyone is doing the best they can to make it through this.

10. Find a place where you can retreat. Separate from a work space, it is important that although you may be in an enclosed space with other people, you can all have a space to retreat to and relax.

11. Expect behavioral issues in children, and respond gently.

12. Focus on safety and attachment. Children are having a hard time understanding the severity of what is going on and it is important to show understanding to their confusion. Although many of us are now met with homeschooling responsibilities as well as work duties, it is important to not put too much pressure on ourselves and accomplish what we can.

13. Lower expectations and practice radical self-acceptance. We are doing too many things at this moment, under fear and stress. Allow yourself to accept those things that are outside of your control and understand that you will not be able to perform as you would if we weren’t in the middle of a pandemic.

14. Limit social media and COVID conversation and be mindful of the sources that you use. Ensure that the information you receive comes from a reliable source. Remember that this information changes every day and although it is important to remain informed, you can not be consumed by thoughts of the virus.

15. Take a moment to notice the positivity that is ever present within members of your community.

16. Help others. Find ways, big and small, to give back to others. Support restaurants, offer grocery shops, check in with elderly neighbors, write psychological wellness tips for others—helping others gives us a sense of agency when things seem out of control.

17. Find something you can control, and control the heck out of it. In moments of big uncertainty and overwhelm, control your little corner of the world. Organize your bookshelf, purge your closet, put together that furniture, group your toys. It helps to anchor and ground us when the bigger things are chaotic.

18. Find a long-term project to dive into. Learn how to play an instrument, start a new book or Netflix series, start a puzzle, take up a new hobby. Anything that can help navigate your energy and keep you distracted.

19. Engage in repetitive movements. Research has shown that repetitive movement (knitting, coloring, painting, clay sculpting, jump roping etc) can be effective at self-soothing and maintaining self-regulation in moments of distress.

20. Find an expressive art and go for it. Our emotional brain is very receptive to the creative arts, and it is a direct portal for release of feeling. Find something that is creative (sculpting, drawing, dancing, music, singing, playing) and give it your all.

21. Find lightness and humor in each day.

22. Reach out for help. If you have a therapist or psychiatrist, they are available to you, even at a distance. Keep up your medications and your therapy sessions the best you can. If you are having difficulty coping, seek out help for the first time.

23. Take it one day at a time. There is no knowing when things will return to our new normal. Focus on what you need to do today and tomorrow you can focus on tomorrow and so on.

24. Remind yourself daily that this is temporary. Please take time to remind yourself that although this is very scary and difficult, and will go on for an undetermined amount of time, it is a season of life and it will pass.

25. Find the lesson. This whole crisis can seem sad, senseless, and at times, avoidable. When psychologists work with trauma, a key feature to helping someone work through said trauma is to help them find their agency, the potential positive outcomes they can effect, the meaning and construction that can come out of destruction. What can each of us learn here, in big and small ways, from this crisis? What needs to change in ourselves, our homes, our communities, our nation, and our world?

26. Practice mindfulness using meditation apps such as Calm and Headspace. Many are offering free trials or discounts at this time.

27. Explore virtual or remote counseling options such as Talkspace.

Dear YMCA Members and Families,

We are proud to serve the children of health care professionals and first responders across Long Island during this difficult time through our Emergency Child Care Program.

Due to the need in our community, we will be expanding our program next week.

We will continue to offer Emergency Child Care at our partner school sites in Bay Shore (Mary G. Clarkson School) and S. Huntington (Countrywood Primary Center), and will now be adding a program at the Patchogue Family YMCA beginning Monday, May 4th.

We will also be extending enrollment through June 19th at all locations.

Should New York State Governor Andrew Cuomo decide to extend school closures, we will inform you if the YMCA will continue with our program.

In addition, New York State has set aside scholarship funds for essential workers that are using regulated child care programs. We hope that families will apply for the scholarship as it enables the YMCA to provide this critical care for you at NO COST. Please visit this link to apply.


Thank you for choosing us as your Emergency Child Care Program provider.


If you have any questions please contact us at

  1. COVID-19 Application For Suspension Of Debt Collection Activity

This application is for persons or businesses that owe (non-medical and non-student*) debts to the State of New York that have been referred to the Office of the Attorney General for collection and litigation. Any such person or business, or their dependents, that have been financially impacted by COVID-19, or the international, national, and state responses designed to prevent its spread, may complete and submit this application to be considered for certain forms of relief, including relief from collection activity, interest accrual, and the assessment of collection fees.

* NO APPLICATION IS NECESSARY FOR MEDICAL AND STUDENT DEBT - On March 17, 2020, New York Attorney General Letitia James announced that her office will temporarily halt the collection of medical and student debt referred to the Office of the Attorney General for collection, for at least a 30-day period, in response to growing financial impairments resulting from the spread of COVID-19.

Due to the financial impact of COVID-19 response, I request that the Office of the Attorney General (OAG) provide debt relief for a debt that has been referred to the OAG by a State Agency. I understand that, at the sole discretion of the OAG, the potential debt relief available for those impacted by the response to COVID-19 includes the temporary waiver of pre-judgment interest, including State Finance Law interest that may apply 35 days after a demand for payment is sent, the temporary waiver of collection fees, including the State Finance Law collection fee that may apply 95 days after a demand for payment is sent, the temporary tolling of time periods counting toward the 35 and 95 day time periods referenced above, the temporary waiver of post-judgment interest that accrues under the C.P.L.R on filed judgments, the decertification of debts from the Statewide Offset Program (SWOP) that intercepts tax refunds and contract payments to debtors, the temporary cessation of judgment enforcement for accounts in judgment, the temporary postponement of payments due, and the modification of payment agreements previously entered into with the Office of the Attorney General.


·       Video about Covid-19 in Maya Mam and Spanish from the San Antonio Neighborhood Health Center:  

·       Tsotsil, by Vientos TV:



Altice Business is partnering with school districts in our service area to offer its Student WiFi product at no cost through the 2019-2020 school year. Altice Business Student WiFi provides students who have school-issued devices the ability to use the Optimum WiFi HotSpot Network to access their school’s network and resources from home if they do not have dedicated Internet access.

If you are a school district interested in seeing if this is a good fit for you, please contact your existing account representative or if you are not a current Altice Business School customer visit or call 877.544.4872

  1. NYS Ed. Dept. Resources

The Department of Education also offers various services and resources for students. For more information, visit HERE.

Resources to help school-age children and their families cope with the coronavirus.

  1. Resources for Home Learning

  1. NYC Legal Hotlines

Legal Aid Society

 Clients in need of assistance can continue to call our main number 212-577-3300. Indicate you need Legal Assistance and your call will be forwarded to an Operator who will assist you.

The Access to Benefits (A2B) Helpline 888-663-6880 will be open Monday through Friday from 10:00 a.m. to 3:00 p.m.

A2B staff can assist NYC residents with employment and unemployment benefits matters, issues related to Medicaid/health law, SNAP, public assistance, disability, and other benefits and issues related to COVID-19. Interpreters are available for all languages.

New York Legal Assistance Group (NYLAG)

Has launched the NY COVID-19 Legal Resource  Hotline to help New York City residents impacted by COVID-19 (coronavirus) to get answers to their legal questions.

Those affected can call 929-356-9582 from 10am-1pm Monday-Fridays to leave a message. When leaving a message, please leave your name, best number to call you back, and a description of your issue. We will follow-up within two business days with every best attempt to get back to you on the same day.

Call 311 and say “human rights” to report harassment and discrimination. Call 911 to report a hate crime

Where appropriate the COVID-19 Response Team refers individuals to appropriate resources, such as other City agencies, legal services providers, and community groups. Instances that may be criminal violations of the law, including hate crimes, are referred to the New York City Police Department Hate Crimes Task Force and the Mayor’s Office for the Prevention of Hate Crimes. Instances that do not violate the New York City Human Rights Law, such as name-calling on the street, are handled by CRB, which conducts training and education for community members on the law.

Since the beginning of the COVID-19 outbreak, the Commission has been working with community organizations to track and monitor reports of discrimination. The Commission’s Community Relations Bureau (CRB) has also held bystander intervention training with the Center for Anti-Violence Education. Learn more about COVID-19 Events.

Empire Justice

 800-724-0490 ext. 5827 (State-wide) online chat feature (not COVID-19 specific hotline) Legal Assistance Hotline is open Monday through Friday from 10am to 4pm. Call 917-661-4500 to speak to an intake officer in any language.

The City Bar Justice Center Hotline - Legal Hotline: fully staffed remotely by attorneys to assist low-income callers on a range of civil legal issues including coronavirus-related matters touching on housing law, employment law, visitation, statute of limitations questions and consumer law. Staff includes bilingual attorneys (English and Spanish) and can accept calls in any language through interpreting services.

Counselors are available to answer questions and give free legal advice:

Monday through Thursday from 9:00 am to 5:00 pm

Friday from 9:00 a.m. to 1:00 pm

To speak with a counselor, call 212.626.7383.



JUNE 2020

Are you and your child struggling with remote learning and/or other school issues?

LIAC remains open and ready to serve families!

We can help!  Reach us TODAY!

516-248-2222 ext. 10 (Nassau) or

631-234-0467 ext. 10 (Suffolk)

Visit our website: or

click here to fill out an online intake

El Long Island Advocacy Center brinda servicios y recursos en español. Por favor visite nuestro sitio web para más información.

Click here for more information on COVID-19


Keeping Families Up To Date: 

LIAC has found new ways to stay connected to parents and professionals to ensure that the rights of students are protected.  Last month, a LIAC attorney and education advocate presented at a CTAC webinar on the Education Rights of students during COVID-19.  This webinar can be accessed by clicking here.

We will continue to provide updated information to keep everyone informed. Keep checking our website and Facebook page for new information.

  1. Summer School:

No guidance has been issued by NYSED regarding summer school yet.  Governor Cuomo, however, has announced that the Districts which provide summer school will have to do so remotely and there will be no in-person summer school this year. 

Please check with your school district for more information.


Extended School Year Services:



You may read the executive order in its entirety, here. 



The language and dates used in the Executive Order, and the NYSDOH advisory, are unclear. As NYS provides additional and updated information, we will update our website and Facebook page.  


If you have questions about your child’s education this summer, please call LIAC. 

  1. Food Insecurity:


Click here for programs and information.

  1. Homelessness:


If your housing situation has changed, you might qualify for protections under the McKinney-Vento Homeless Assistance Act.  McKinney-Vento applies to students in a wide range of temporary living situations, including:



Unaccompanied youth who live in these types of arrangements are also protected by this law.  Students who are protected by McKinney-Vento are entitled to immediate enrollment in their school of origin or their local school and full participation in school.


Your school district’s McKinney-Vento liaison can also refer you to agencies to assist with:


Nassau County Social Services may provide assistance: 

Click here for information.


Suffolk County residents may receive help from Social Services: 

Click here for information.


For additional housing assistance resources, check out:

Please call LIAC if you have questions regarding your rights.

Email us at

Submit an Online Intake

Nassau County: 516-248-2222 x 10

Suffolk County: 631-234-0467 x 10