Summary

Creative and passionate gamification specialist with expertise in instructional design, programming, and motion graphics. Strong track record of inspirational leadership in diverse fields. A keen eye for detail and process improvement opportunities. Over 20 years of progressive experience in tech-heavy roles. Dynamic and personable with the communication skills needed to convey complex information. Proven leadership skills with over ten years of experience in building a profitable high-risk, high-stakes Addie-based training program.

Technical Proficiencies

Selected Accomplishments

1. Won a $100K grant from NCAA/DoD to create an educational app for athletes.
2. Created art that was exhibited at an international gallery and on commercial TV.
3. Built a training app to enable CDL drivers to perfect backing skills on mobile devices and remain accident-free for 10 years.
4. Reduced development costs by 80% by self-teaching myself Unity3d.

Professional Experience

IT Analyst/Programmer II

Technology Trainer/ OIT Communications, 2021 – current

Instructional designer | AAS IT Analyst

I successfully intertwined my experience in digital design with my roles as an instructional designer to deliver technology training and communications production for the WSSU’s Office of Information Technology.

• Achieved a 96% RAMTech customer satisfaction survey rating, responded to 97% of ticket requests within 4 business hours, and resolved 98% of assigned RAMTech tickets within 5 business days.
• 5-star ratings on 93% of collected training survey results.
• Produced the first-ever Annual Report for the entire WSSU OIT department by aligning their tech with their vision.
• Created the first-ever OIT Newsletter for WSSU OIT that is as easy to produce using Adobe Express while being polished with Adobe Photoshop.
• Developed a cheat sheet-based credentialing system for OIT’s TLC to bring value to credentialing.
• Admin for over 20 apps within the AAS App Matrix.
• Currently finishing projects to train other departments on how to create effective training and assessment with tools like Kahoot!

GCS K-12 School System, 2018 - 2021

Fully Licensed Visual Arts Teacher | Mentor

Leveraged online learning methodologies to teach art students. Transformed and adjusted curriculum with relevant teaching models. Provided one-on-one mentoring to inspire high achievement. Taught digital literacy and design skills using my own equipment.

Key Achievements:

• Created SCORM-enabled app that communicates with Canvas LMS to gamify learning and increase engagement.
• Created online learning that leverages the use of students’ phones as art studios within Canvas.
• Used A.I. as a learning tool using Nvidia’s GauGan when it was free in 2018.
• After years of instructional design, I was awarded a full scholarship to attain a Master's in Instructional Design and Technology by 01/2022.

Central Refrigerated/Swift Trans/Knight Corp, 2008 - 2018

Contractor Fleet Owner and Trainer

Orchestrated all aspects of operations for logistics contractors. Hired, trained, and strategized fund management of a fleet of trucks and subcontractors. Created apps and training curricula to impart safety skills and inspire high performance. Researched training tool development via interactive design to increase engagement.

Key Achievements:

• Created live-action truck driving training experience that utilized ADDIE methodology to help potential CLD holders obtain credentials and develop safe & professional habits.
• Reduced turnover in the parent company through effective driver training and motivation.
• Changed safety attitudes to deliver seven accident-free years in high-risk areas.
• Attained a 98% upgrade success rate through exceptional ADDIE-based training.
• Raised the value of the parent company through diligent record keeping and enabled the company to sell to Swift.

NCAA-Department of Defense Mind Matters Challenge, 2015 - 2016

Instructional Design Contractor - Know Your Brain

Designed mobile game to compete in nationwide mind matters challenge contest. Partnered with SMEs, including associate professors and athletic trainers, to ensure quality content. Leveraged ADDIE principles and SCORM-like scripts to create apps that educated athletes through simulation of concussion symptoms. Integrated YouTube videos of testimonials into the menu system. Revisited focus group studies and feedback to fine-tune tasks and lessons within the app.

Key Achievements:

• Programmed in C# and JavaScript, animated, and 3D modeled 95% of the game from end-to-end.
• Created five sports apps that were altered when the main game's outcome was determined.
• Presented a fully functional game to stakeholders and garnered immediate interest two months ahead of the deadline.
• Sped up app creation by 52% by streamlining asset creation.

Additional Experience

Lead Designer, trainer at Altasky LLC

Lead 3D Artist/ Digital Content Creator, Script Coder for LAAPlatform

IT Computing Help Desk Analyst/ and Art Lab tech at UNCG, Greensboro, NC
Nintendo Indie developer and mobile game maker for Android and Apple platforms

Education

Master of Science in Instructional Design & Technology, January 2022
Full Sail University, GPA 3.58

Bachelor of Fine Arts, May 2004
University of North Carolina at Greensboro

Full Athletic Scholarship, Division I Basketball

I won a National Science Foundation (NSF) grant to design a virtual laboratory for developing countries using the Torque engine and Unreal Editor 2004.

Credentials for K-12 Lateral Entry GCS-ACT completion (past the ASVAB on the first try!)

Extracurricular Engagement

Hobby Indie Programmer, Nintendo Wii U (2015 - Present)

Developed three Nintendo Wii U games using JavaScript and two apps using C#
Currently studying Apple Vision development and NeRF VFXs.
Studying A.I. and its uses.
Building water-cooled workstations.
Writing comic book stories

Freelance Motion Graphics Designer (2004 - Present)

Work with studios in Charlotte and Greensboro, NC, as well as Johnson C. Smith University and Winston-Salem State University.