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Privacy Policy


DemLabs ("DemLabs," "we," or "our") recognizes the importance of protecting the privacy of information we collect from you. DemLabs is committed to respecting your privacy and protecting your personal information.

This Privacy Policy explains how DemLabs collects, uses, stores, shares, and protects information, including personal information. DemLabs is committed to collecting, using, storing, sharing, and protecting personal information responsibly. By using DemLabs's websites, you consent to the collection of personal information as described in this Privacy Policy. Information that is provided will only be used, stored, and shared for the purposes for which you have consented. This Privacy Policy covers both online and offline activities, including information that we collect through our various websites, event and phone (among other methods).

By using this Text Chabtot or website and our affiliated websites (the "DemLabs Websites") you, the user ("you") are agreeing to be bound by the terms of the current version of this Privacy Policy.

If we want to change the way we handle your information, we will post those changes in this Privacy Policy. For material changes (i.e., substantially new practices you wouldn't expect from us or that we didn't previously tell you about), we may decide to notify you more prominently and/or give you prior choice. We reserve the right to make changes to our practices and this Policy at any time, provided that we follow the procedures above.


Depending on how you interact with DemLabs, we may collect from you various types of information, which are described in more detail below. In some instances (and unless we say otherwise below), we may combine one type of information with another, and store them together in our records. In all cases, however, we strive to limit the amount of information we collect and store to that which is necessary to provide you the relevant services. DemLabs uses such information for all legal purposes and to provide products and services to you.

Personal contact information

DemLabs collects personally identifiable information such as your name, mailing address, email, and telephone numbers (home, cell, etc.) entered on DemLabs's websites or provided directly to DemLabs. In some cases, this could include information that you give us about someone else (for example, if you ask us to ship a DemLabs product to a friend). We typically collect personal contact information to assist you and follow up with other messages.

Demographic information

This includes any information that describes your demographic. Examples may include your date of birth, age or age range, gender, general geographic location (e.g., zip code or city and state), favorite products, hobbies and interests, income information, or lifestyle information. We typically collect demographic information to assist you. Aggregate information that cannot identify you may be used and disclosed for general business analysis.

Technical computer information

This includes any information about the computer system or other technological device that you may be using to access one of our websites or applications. We typically collect this information through the use of automated technologies such as cookies and web beacons. Examples of technical computer information may include your computer's IP address, operating system type, and web browser type. If you access a DemLabs website or application via a mobile device such as a smartphone, the collected information may also include your phone's unique device ID, location, and other similar mobile device data. Technical computer information is not typically associated with your personal contact information.

Website usage information

This includes information about how you use and navigate our websites, emails, and applications, including which links you click on, which pages or content you view, and other similar information or statistics about your interactions with a DemLabs site or application (e.g., date and time of visit, which site you came from, etc.). This information is captured using automated technologies such as cookies and web beacons, and may be collected regardless of the device you may be using (computer, smartphone, tablet, etc.). Website usage information may be associated with your personal contact information.

Customer feedback

This includes information that you voluntarily share with us about your experience in using our products and services, including our websites. Examples may include unsolicited comments and suggestions, testimonials, or other feedback about what you may have liked (or disliked) about your experience in using our products or services. We typically collect this information in the form of customer surveys, feedback forms, and email correspondence.

Customer-generated content

This refers to any content that you create and then share with us (and perhaps others) by uploading it to one of our websites, including one of our Facebook pages, other social media pages, or applications. Examples may include photos, videos, personal stories, or other similar media or content. We mostly collect customer-generated content for contests and promotions, website community features, engagement, and third party social networking.

Other information (depending on context)

This refers to any other information that we might need to collect for the specific DemLabs form, feature, or other service you are using or requesting. What this information might include will vary depending on the method of collection and the specific purpose(s) for which the information is being collected. Please see the Section "How do we use your information?" for more specific examples.


We may collect information from you through a variety of online or offline sources, which are described in more detail below. In some instances, we may combine information collected from one source (e.g., a DemLabs website) with information collected from another source (e.g., a DemLabs event or party). We do this to get a more complete view of our members and distributors, which, in turn, allows us to serve you better and with more personalization. Also note that not all of the methods listed below may be relevant to you.

DemLabs websites and applications

We may collect information from you through one of our U.S. or international websites or applications. This could include (a) any site that we own and control under our own domain (such as,, or some other domain name that redirects you to one of these sites), or (b) any site or web application that we may develop and run on a third party social network such as Facebook. This could also include any site or application that we specifically design for use on a cell phone or other mobile device, such as a mobile-enabled site (i.e., WAP site) or mobile application (e.g., iPad®/iPhone® app). This Privacy Policy will only apply if it is posted or linked to on the website or application which you are using.

Call center and pick-up center orders.

We may collect information from you at an authorized pick-up center or through our call centers, such as when you place an order over the phone.

Text messaging programs

We may collect information from you through one of our inbound text messaging programs. For example, periodically we may allow customers to send us inbound text messages using a short code that we create and advertise in connection with a special offer or promotion. These programs might be advertised at one of our Distributor events or on one of our websites or applications. If you choose to participate in one of these programs, information about your physical location may be collected and used for marketing purposes.

Email correspondence

We may collect information from you if you correspond with us via email. For example, if you send an email to customer service or use our "Email DemLabs" feature, we may obtain certain information about you (such as your contact email address).

Other sources

Occasionally, we may obtain information about you from other sources. For example, we may hire a third-party data aggregator to provide us additional information about our existing customers (this is known as "data appending"). We may also receive information from a third-party co-sponsor whom we may partner with to run a one-time promotion or giveaway.


The following describes the various purposes and features for which we might collect and use your information, and the different types of information that might be collected for each. Please note, however, that not all of the uses listed below may be relevant to you.

Account maintenance

We may use your information to maintain your accounts with us (including administering any benefits associated with such accounts). This typically involves the use of any information originally collected to set up your account (e.g., personal contact info, payment info, account login info, demographic info, etc.).

Marketing communications

We may collect and use your information to send you marketing communications, such as catalogues, email communications, and SMS text messages. These communications may inform you about new products, events, special discounts, and other news and special offers. Sending you these communications mostly requires the collection and use of certain personal contact information and limited demographic information (such as zip code). In some instances (such as for text messaging programs), this may involve the use of your precise geographical location (obtained from your mobile device) so that we can send you location-based offers. You can always opt out from receiving marketing emails or text messages by following the unsubscribe instructions provided in each such communication. If you have an online account with us, you may be given the option to change your communication preferences under the relevant section of our site or by calling Customer Service. Please note that even if you opt out from receiving marketing communications, you may still receive other communications from us, such as order confirmations, notifications about account activities (e.g., account confirmations, password changes, website etc.), and other important announcements (e.g., product recalls, privacy policy changes, etc.).

Other general purposes (e.g., website security, internal research)

We may collect and use your information for other general business purposes, such as to comply with applicable laws and regulatory requirements, to enforce our Terms and Conditions, to maintain the day-to-day operation and security of our websites and applications, and to conduct internal marketing and demographic studies. These activities mostly require the collection and use of certain demographic information, technical computer information, website usage information, and customer feedback.


We may share your information with certain DemLabs individuals, or in the situations described below. We do not rent or sell your information to third party companies.

Disclosures under special circumstances

We may provide information about you to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety of any person, or as otherwise required by law. In such circumstances, we will take appropriate measures to ensure that the requester understands the sensitive nature of the personal information that they may receive.


We use a variety of standard methods (described below) to keep customer information confidential and secure. Please note, however, that these protections do not apply to any information you choose to share in public areas such as our website community features or other social areas.


The security of your data is very important to DemLabs. We have implemented appropriate security measures preventing your information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We only allow authorized employees and agents/contractors to access on a need-to-know basis. However, you should know that no web site operator, including DemLabs, can fully eliminate security risks associated with personal information. While DemLabs has endeavored to create a secure and reliable website for users, the confidentiality of any communication or material transmitted to/from the Website or via email cannot be guaranteed.


In addition to the methods above, we may take other measures to protect your information, depending on the sensitivity of the data and other considerations (such as how the information is collected and where it is stored). These measures may include (among other things) additional access restrictions, password requirements, and physical protections (e.g., secure data centers, etc.).


If you are a California resident and the processing of personal information about you is subject to the California Consumer Privacy Act ("CCPA"), you have the following rights with respect to that information.


This section provides additional policy information that is important for you to know or that we may be required to tell you by law

We do not collect information from children

We do not solicit or collect any type of information from a person known to be under the age of 13. If we discover that we have accidentally collected information from a child, we will remove that information from our records as soon as feasibly possible (or obtain the necessary parental permission to retain it).

Minors under 18 years of age may have personal information that they have provided to DemLabs through the Websites deleted by sending an email to requesting deletion.  Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.


DemLabs reserves the right to make changes to this Policy. In the event we make a material change to this Policy, it will be posted here. We encourage you to check this page regularly since your continued use of the DemLabs websites after any changes will be deemed to constitute your acceptance of such changes.


If you have any questions with respect to this Privacy Policy, please contact us by email at: