Version 1.00, May 28, 2018

This Privacy Policy explains the manner in which Tokentrade collects, uses, maintains and discloses information collected from users. This privacy policy applies to the site and all services offered by Tokentrade. By registering, accessing and using our site and services you agree to this privacy policy and the processing of your data, including your personal information. As data controllers, we determine the means and purposes of processing data in relation to e-wallet and cryptocurrency transactions. If you do not agree to the terms of this Privacy Policy, please do not use the Tokentrade site and services.

The purpose of this policy is to ensure that Tokentrade complies with applicable United States (US) federal and state regulations, and European Union (EU) data protection laws, and ensures that users are provided privacy protection.

This Privacy Policy does not cover any information that we may receive about you through channels external to Tokentrade.

Personal (identification) information


Personal information is data that can be used to identify you directly or indirectly or to contact you. These are also data you have voluntarily submitted and data received by our partners.

We collect Personal Information when you use our services or otherwise interact with Tokentrade.

We collect information from you when you sign up for your Tokentrade account. When registering, you will be asked to provide an email address and
create a password. You may also choose to link to the Website using one of your accounts on social networks such as Facebook and Google+. Certain services, such as two-factor authentication, may require our collection of your phone number.

Tokentrade may collect any personal information shared with payment processors, all as may be necessary for the provision of Tokentrade services or the interaction executed by You.

We may also obtain information from other sources and combine that with information we collect through our Services


INFORMATION FROM THIRD PARTY SOURCES

We may collect other Personal Data provided by third-party sources, such as ID verification partners, channel partners, joint marketing partners, and social media platforms.

Non-personal identification information / Information we collected automatically


We receive and store certain types of information automatically, whenever you interact with the site or use the services. In general, that information does not identify you personally but may include information about the specific device you are using, such as the hardware model, operating system version, web-browser software (such as Firefox, Safari, or Internet Explorer) and your Internet Protocol (IP) address/MAC address/device identifier.

The Use of Collected Information

We may use the information we collect from you when you register or use certain services or other site features and for a variety of business purposes: to provide you with Tokentrade Services and customer support that you request; to process transactions, send notices about your transactions and maintaining a record of Your transactions and interactions with us; to verify your identity by comparing your personal information against third-party databases; to send account-related information to you; to enhance security, prevent fraud, monitor and verify identity or service access; to resolve disputes, collect fees, and troubleshoot problems; to comply with legal obligations; to enforce our agreements with third parties.

We may request your permission to allow us to share your personal information with third-party vendors, subcontractors, network advertisers, and other businesses to deliver various services to You.

Sharing your personal information

We do not sell, trade, or rent personal identification information to others. We may share information not linked to any personal identification information regarding users with our business partners, trusted affiliates and advertisers.

We may share your Personal Data with third party service providers to provide you with the Services that we offer. These third party service providers are required not to use your Personal Data other than to provide the services requested by Company. Tokentrade is not responsible for the privacy policies of these third parties even if they were accessed using the links from our site.

The company may use third-party vendors, subcontractors, network advertisers, and other businesses to deliver various services to You. These providers may be supplied with or have access to Your information, for the purposes of performing the functions for which Company has engaged them. Provided that such providers have access to your personally identifiable information, they are bound by confidentiality obligation; and

Company may disclose and use personally identifiable information in the course of resolving disputes, problems troubleshoot, enforcement of the Terms of Use or other legal rights (for example, when necessary to protect Company or a third party's intellectual property or proprietary rights), or to alert You to changes in our policies or Terms of Use that may affect Your use of the Website.

By using the Service you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

Disclosure 


We may preserve or disclose your information if it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our or our users’ rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or that you may have to a government’s request for disclosure of your information.


If you want to close your account and delete all information that would allow anyone to identify you, please write to us at support@tokentrade.co. Please note, that we such request will also terminate your account. All coins/tokens stored on your account will be reimbursed according to our Refund Policy.

Security / How we protect your information

Tokentrade aims to protect the security of your information as much as we aim to protect our own information and network. We will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services. We do not sell, trade, or rent your personal identification information to others. You should never disclose your account password to unauthorized parties. We use certain security measures to help keep your personal information safe, but we cannot guarantee that these measures will stop any users try to get around the privacy or security settings on the Website through unforeseen and/or illegal activity.

Changes to the Policy

We reserve the right to modify this Privacy Policy at any time, and when required by law, we will notify you of changes to this Privacy Policy. You should always refer to this Policy posted on the Tokentrade, review it periodically, in order to be aware of the changes we may have made. Reading it carefully and checking for any modifications is your responsibility.

Contacting us

If you have any questions about this Privacy Policy or the rules of Tokentrade.co, please contact us at: support@tokentrade.co