How do I redeem my voucher?
We highly recommend you book online in advance of your cinema visit. To use your E-Code to book tickets for a film online, please follow the below steps:
- Visit www.myvue.com
- Select cinema location, then select film and time
- Choose your seatsClick "Enter code or CEA" and
- enter your Vue Pass E-Code in "Enter your code or CEA" box. Click
- "ADD" to apply discount
- Repeat step 3 to add all Vue Pass E-Codes
- Under "Contact details" enter your email address
- Check the total amount, this should show as £0 if your codes have been entered correctly. Please note that if you have chosen to upgrade your seating there will be an additional fee to pay.
- Click "REVIEW AND PAY" to complete booking
- Alternatively, please hand over your Vue Pass E-Code to a staff member at the Vue box office to exchange for admission to a film of your choice (subject to availability)
Box office staff may have to enter the 16-character code manually at the till, so please allow time in advance of your chosen screening for your E-Codes to be entered and redeemed.
If a QR code is present on your purchase email, the staff may use that as an alternative at the till.
Which venues can my Vue Tickets be used in?
🟪 Purple Tickets are reedeemable at: Aberdeen, Accrington, Barrow in Furness, Bedford, Birkenhead, Birmingham Star City, Bristol Longwell Green, Bury The Rock, Cardiff, Carlisle, Carmarthen, Cleveleys, Cramlington, Dagenham, Darlington, Eastleigh, Farnborough, Gateshead, Glasgow Fort, Halifax, Hamilton, Hull, Lancaster, Leamington Spa, Leicester, Livingston, Norwich, Rhyl, Romford, Sheffield, Southport, Stirling, Swansea, Swindon, Thurrock, Torbay
🟦 Blue Tickets are redeemable at the cinemas listed above and: Altrincham, Ashbourne, Bicester, Blackburn, Camberley, Doncaster, Dublin, Finchley North, Inverness, Limerick, Merthyr Tydfil, Northampton, Oxford, Reading, Redditch, Scunthorpe, Staines, Wood Green
🟩 Green Tickets are reedeemable at the cinemas listed above and: Croydon Grants, Cwmbran, Edinburgh Ocean, Eltham, Finchley Road, Fulham Broadway, Leeds Kirkstall, Leeds Light, Plymouth, Westfield Stratford, York
🟨 Yellow Tickets are reedeemable at the cinemas listed above and: Bolton, Cheshire Oaks, Edinburgh Omni, Exeter, Hartlepool, Manchester Printworks, Manchester Quayside, Newbury, Newcastle under Lyme, Portsmouth, Preston, Stroud, Thanet, Worcester
🟧 Orange Tickets are reedeemable at the cinemas listed above and: Basingstoke Festival Place, Bristol Cribbs, Cambridge, Croydon Purley Way, Glasgow St Enoch, Harrow, Watford
🟥 Red Tickets are reedeemable at all sites and: Bromley, Islington, Piccadilly, Shepherds Bush, West End and Westfield (Shepherds Bush)
Which screening are my tickets valid for?
Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings.
Super Saver can be used to book 2D general admission Super Saver seating online (at myvue.com) and at the Box Office. Upgrades to different seat types are available at the time of voucher redemption at an additional cost
VIP can be used to book 2D general admission Super Saver, Regular Saver, Regular, VIP, Recliner seating online (at myvue.com) and at the Box Office. Please note not all screens have all seating types
All Vouchers can be used to book 3D, IMAX or Birmingham Recliner screenings online (at myvue.com) and at the Box Office at an additional upgrade fee. We recommend checking pricing directly with the cinema before purchase of Vue Pass Codes
2D Codes can be upgraded to a 3D screening, customers will be charged for the purchase of 3D glasses if required
Cannot be used in conjunction with any other offer including Meerkat Movies
When do my Vue Tickets expire?
E-Codes are valid for up to twelve months from the date of issue, if you need to check the status of your E-Codes, you can do so here
Expired codes/vouchers cannot be refunded, reinstated or replaced so please ensure you use them before they expire.