The upcoming changes to the (Globalization only) Partner Help Center highlighted below will roll out by the end of May 2024. Be aware of the changes if you can’t find content where you’ve seen before. Be careful to note any bookmarked pages and know they may be reset once the re-architecture goes live. |
Globalization Partner Help Center Changes
Table of Changes
We wanted to make sure that navigating the Partner Help Center (PHC) is as intuitive as possible to you, our user. Therefore, we will be re-arranging the current content architecture of the Globalization section of the PHC.
Use this table as a guide to help you navigate the changes.
Find what you are looking for on the first column and the new location and link to the right.
Document | Old location(s) | New location | Link |
Timed Text Style Guides | Timed Text Style Guides | Guidelines > Timed Text Style Guides | https://partnerhelp.netflixstudios.com/hc/en-us/sections/22463232153235-Timed-Text-Style-Guides |
Language Style Guides | Globalization > Games > Language Resources > Language Style Guides; Globalization > Product Localization > Language Resources > Language Style Guides; Globalization > Studio Localization > Language Resources > Studio Style Guides | Guidelines > Language Style Guides | https://partnerhelp.netflixstudios.com/hc/en-us/sections/17617266117907-Language-Style-Guides |
Billing Instructions | General Info > Billing Instructions | Billing | https://partnerhelp.netflixstudios.com/hc/en-us/sections/29153132422547-Billing |
User Guide: Sensitive Terms in Terminology | Direct Timed Text > Tools > Training Resources > User Guide: Sensitive Terms in Terminology | Tools > KNP > Sensitive Terms in Terminology | https://partnerhelp.netflixstudios.com/hc/en-us/sections/29155681928083-Terminology-Tool |
Direct Timed Text Frequently Asked Questions | Direct Timed Text > Frequently Asked Questions | Programs > Subtitles (DTT) > Subtitles FAQ | https://partnerhelp.netflixstudios.com/hc/en-us/sections/17616647754131-Subtitles-Direct-Timed-Text |
Sensitive Language Guidelines | Archived site | Guidelines > Sensitive Language | |
Translating Synopses and Other Metadata | Product Localization > Language Resources > Other Guidelines > Translating Synopses and Other Metadata | Guidelines > Other guidelines > Translating Synopses and Other Metadata |
Using Search
Search is an active feature on the site (top right of page). If you can’t find a document you refer to often, using the search bar can be helpful.
Once you click on the magnifying glass, the search bar appears:
For example, I searched for “subtitles”:
IMPORTANT NOTE: notice that the results include content from across all of Partner Help Center. Be sure to check the string to confirm that it is related to Globalization.