Last Update - June 2024
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Legal Entity (Juristische Person) | Activities (Aktivitäten) / Data Category Number(s) (Datenkategorienziffer) | Data Center (Rechen- | Details of personal data processed |
Mailjet GmbH, Rankestr. 21, 10789 Berlin, Germany 13-13 bis, rue de l’Aubrac, 75012 Paris, France | SaaS Sending Automated Emails and related services | Germany, France, EU | Email address, email contents |
Okta,Inc 100 First Street, San Francisco, California 94105, USA | Single Sign On (SSO) and Login Services Support | EU | Anonymous use depending on customer setup. |
TokBox (part of Nexmo, Vonage Holdings Corp), Nexmo Inc., 23 Main Street, Holmdel, NJ 07733. | SaaS OpenTok Live Videos Sessions | EU | Video session between coach and coachee Use only buffers during video transmission transfer: we do not store or record coaching session contents. End to end encrypted depending on connection & customer setup. |
Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855, Luxemburg | SaaS, PaaS & IaaS: Storage and Processing of Data | Frankfurt, Germany / EU | Use for billing data, email, as well as data voluntarily entered in the CoachHub platform by the coachee (see Company Personal Data Categories in Annex 1). |
Google Ltd., Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland | SaaS Android App Crash Analysis, iOS App Usage and Crash Analysis: • Firebase Cloud Messaging (for push notifications) • Firebase Crash Reporting • Firebase Crashlytics On demand: G Suite: Data Collection and Management | Dublin, EU | Use as a subprocessor only in case of app crash & consent to submit crash: only IP addresses processed for a few seconds & then anonymized. Crash data can contain personal data. |
Looker by Google Cloud EMEA Limited, 70 Sir John Rogerson's Quay, Dublin 2, Dublin, Ireland | Data Warehouse: Analytics, Statistics, Synchronization | EU | Use for coaching statistics such as average ratings. |
Stream.io, Inc. 1215 Spruce Street Suite 300, Boulder, CO 80302, United States | - Cloud Customer Support - Customer Relationship Management - Marketing Communications - Payment Processing - Customer Feedback/Survey | EU | Data Generally. All account and billing information, chat user information, chat messaging content, and all data and information which the Customer or End Users input into the Service (collectively, “Customer Data”) |
We disclose these subprocessors, as depending on customer configuration and coachee choices they may process Personal Data in certain circumstances. for example in case the user posts information to identify the user, which is not a typical case. We believe at least when processed very shortly, IP addresses at least generally do not constitute personal data at least for the subprocessor, because the time is insufficient to identify an individual person (or, in the case of the CCPA: household). Opt in is required, or opt out by company and/or by coachee is generally possible.
Nylas, Inc., 944 Market St., San Francisco, CA, 94102 | SaaS Calendar synchronization features | EU | Opt-in: Only relevant information is calendar free/available slots. User must activate this feature. | |
HotJar Limited, Dragonara Business Centre 5th Floor, Dragonara Road,Paceville St Julian's STJ 3141 Malta | SaaS Web Analytics | Ireland, EU | Set up to prevent identification of individual persons, IP addresses processed for a very short time & immediately anonymized Opt-out: Users can completely object/opt out via app interface. | |
MyInterview Solutions Pty Ltd, 13 Shocken Street, Tel-Aviv, Israel | SaaS Show video interviews of Coaches | Frankfurt, Germany | Use only during onboarding (coach selection). Typically only anonymous coachee data is shared. | |
[Optional & on demand only:] Typeform SL, Carrer Bac de Roda, 163, local, 08018 - Barcelona, Spain | SaaS - Used only to provide optional anonymous surveys such as end of program satisfaction surveys | Frankfurt, Germany; Virginia, USA | Opt-in: Use only for data voluntarily entered by the coachee. (Participation in surveys is opt-in.) | |
[Optional service - applicable only if and to the extent that the Services include psychometric assessments] Blue Excellence GmbH Behlertstrasse 3A, 14467 Potsdam Germany | SaaS -Used only for the provision of psychometric Coachee assessment service (e.g. 180-, 360- and DISC-assessments) | Germany | [Optional service - applicable only if and to the extent that the Services include psychometric assessments] Email address (to invite Coachees and Coachee Counterparts to assessments - only applicable for 360 assessments), IP address, Unique Identifier Number (pseudonymized and Data Subject identifiable only by CoachHub), content of the assessments | |
[Optional service - applicable only if the client purchases the AI Coaching Companion:] Microsoft Ireland Operations Limited One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 | Azure OpenAI service - Used only for AI Coaching Companion | EU | [Optional service - applicable only if the client purchases the AI Coaching Companion:] Data voluntarily entered by the coachee. (Anonymization measures may leave residual personal data in some cases ) |
Authorized CoachHub Affiliates
CoachHub S.A.S. (formerly MoovOne S.A.S. until ca. 2022-01-10) | Provision of technical services, support services and maintenance of CoachHub services. | France | SCCs |
CoachHub GmbH | Germany | ||
CoachHub Coaching Pte. Ltd. (formerly Coaching Asia Pacific Pte Ltd ca. 2022-03-25) | Singapore | ||
CoachHub Ltd. | United Kingdom | ||
CoachHub Inc. | United States |
CoachHub PUBLIC / v.1.4 / 2024-04-24