LEGAL TERMS

Editor: The ZENITH website is published by ZENITH, Branch of LVMH Swiss Manufactures SA registered in the Neuchâtel (Switzerland) Register of Commerce and Companies under the number CHE-433.384.643, with headquarters at Le Locle in Switzerland

Hosting : The ZENITH website is hosted by SHOPIFY (USA) Inc. 33 New Montgomery St. Ste 750 San Francisco, CA, USA 94105.

ZENITH commits itself to ensuring, to the best of its ability, that the information posted on this site is correct and up-to-date. ZENITH reserves the right to correct the site's content at any time and without warning. However, ZENITH cannot guarantee the correctness, precision, thoroughness or completeness of the information available on this site. 

ZENITH declines responsibility: 
- for any site interruption; 
- for any bugs; 
- for any errors or omissions contained in the information available on the site, 
- for any and all damage resulting from a third party's fraudulent intrusion which causes modifications to the information contained on the site; 
- from any direct or indirect damage, whatever its cause or causes, nature, origins or consequences.

TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE ZENITH WEBSITE

TERMS OF WEBSITE USE

1.1.  These terms of use, together with the documents referred to in it, tell you the terms upon which you may make use of our Website swizz.zenith-watches.com  (Website) and how we deal with your personal information when you do use our Website, whether as a guest or a registered user. Use of our Website includes accessing, browsing or registering to use our Website.

1.2.  Please read these terms of use carefully before you start to use our Website, as these will apply to your use of our Website. We recommend that you print a copy of these terms for future reference.

1.3.  By using our Website, you confirm that you accept these terms of use and that you will comply with them.

1.4. If you do not agree to these terms of use, you must not use our Website.

OTHER APPLICABLE TERMS

2.1.  These terms of use refer to our cookie policy, which also applies to your use of our Website. Our cookie policy sets out information about the cookies we use on our Website and can be found here : https://www.zenith-watches.com/en_en/legalnotice

2.2.  If you purchase products from our Website, our Terms and Conditions of E-commerce will apply to the sale of the products to you.

2.3 Please note that our Website is hosted within SHOPIFY (USA) Inc. 33 New Montgomery St. Ste 750 San Francisco, CA, USA 94105 and that payments made by our Website will be made through this hosting so that the information transmitted is encrypted by software and no third party can read it during transport on the network. Please read these Terms of Service carefully and can be found here: https://www.shopify.com/legal/terms

ABOUT US

This Website is operated by is published and maintained by ZENITH North America, a division of LVMH Watch & Jewelry, Inc., with offices located at 966 South Springfield Avenue, Springfield, NJ (“ZENITH,” “We,” or “Us”).

Hosting : The ZENITH website is hosted by SHOPIFY (USA) Inc. 33 New Montgomery St. Ste 750 San Francisco, CA, USA 94105

CHANGES TO THESE TERMS

We may revise these terms of use at any time by amending this page. Please check this page from time to time to ensure you are aware of any changes we have made, as they are binding on you.

CHANGES TO OUR WEBSITE

5.1.  We may update our Website from time to time, and may change the content at any time. However, please note that content on our Website may be out of date and we are under no obligation to update it.

5.2.  We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

ACCESSING OUR WEBSITE

6.1.  Our Website is made available free of charge.

6.2.  We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

6.3.  You are responsible for making all arrangements necessary for you to have access to our Website. 

6.4.  You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. 

YOUR ACCOUNT AND PASSWORD

7.1.  You may register for an account on our site. If, in registering for an account, we provide you with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

7.2.  We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

7.3.  If you know or suspect that anyone other than you knows your user identification code or password, please promptly let us know at support.us@zenith-watches.com

7.4.  We may use information which you have provided to us in registering for an account to contact you about products or services which we feel may be of interest to you. Please see our privacy statement at https://www.zenith-watches.com/en_en/legalnotice Website for further information.

INTELLECTUAL PROPERTY RIGHTS

8.1.  We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

8.2.  You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website. 

8.3.  You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

8.4.  You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

8.5.  If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

TRADE MARKS

“ZENITH” is US registered trademark of ZENITH ELECTRONICS LLC, 2000 Millbrook Drive, Lincolnshire, Illnois 60069, which has licensed their use to LVMH Swiss Manufactures SA.

NO RELIANCE

9.1.    The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

9.2.    Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date.

LIMITATION OF LIABILITY

10.1.    This Website and its content are provided “as is” excluding any warranties of any kind, either express or implied, to the fullest extent permitted by law.

10.2.    Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that may not be excluded or limited by United States law.

10.3.    We will not be liable to you and/or any user for any loss or damage, whether in contract, tort, negligence, breach of statutory duty, or otherwise and howsoever arising, even if foreseeable, arising under or in connection with:

10.4.    The use of, or inability to use, our Website;

10.5.    Use of or reliance on any content displayed on our Website.

10.6.    If you are a business user, please note that in particular, we will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation and/or any indirect or consequential loss or damage.

10.7.    If you are a consumer user, please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

10.8.    We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any Website linked to it.

10.9.    Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services by us to you, which will be set out in our Terms and Conditions of E-commerce.

PROHIBITION ON UPLOADING CONTENT TO OUR SITE

11.1.    You may not upload content to our Website or make contact with other users of our site. If you upload content to our site or contact another user of our site in contravention of these terms:

    11.1.1.  we shall immediately remove any posting you make on our Website (if relevant);

    11.1.2.  you will be liable to us and indemnify us for any breach of these terms. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of these terms; and

    11.1.3.  we will not be responsible or liable to any third party for the content or accuracy of any content posted by you or any other user of our Website.

11.2.      If you upload content to our site or contact another user of our site, we may disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Website constitutes a violation of their legal rights (including, without limitation, intellectual property rights, or their right to privacy).

LINKING TO OUR WEBSITE

12.1.    You may not link to our Website.

12.2.    Our Website must not be framed on any other Website.

12.3.    If you wish to make any use of content on our Website you must obtain our prior written consent. Please contact support.us@zenith-watches.com.

VIRUSES

13.1.      We do not guarantee that our Website will be secure or free from bugs or viruses.

13.2.      You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. Please ensure that you use virus protection software.

13.3.      You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

13.4.      You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. Website

 THIRD PARTY WEBSITE LINKS

Where our Website contains links to other Websites and resources provided by third parties, these links are provided for your information only.  Please note these Websites have their own privacy policies and Website terms of use, which you should read prior to accessing the third party Website. We have no responsibility for the content of those Websites or pages and accept no liability for any losses whatsoever that may be incurred as a result of any linking to the same. 

 

APPLICABLE LAW

14.1.      If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by United States law. You and we both agree to that the courts of New York County will have non-exclusive jurisdiction.

14.2.      If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by United States law. We both agree to the exclusive jurisdiction of the courts of New York County . 

ZENITH PRIVACY POLICY

This privacy policy (the “Policy”) is established by ZENITH, Branch of LVMH Swiss Manufactures SA (34 RUE DES BILLODES, 2400 LE LOCLE SWITZERLAND) and its affiliated companies distributing the ZENITH brand (collectively “ZENITH”). Should you have any question about the collection and processing of your personal data by ZENITH, please contact our Data Protection Officer at mydata@zenith-watches.com.

Please read this Policy carefully to understand our policies and practices regarding your personal data and how we will process and treat it. By using a ZENITH website or app, by calling ZENITH, by ordering in a ZENITH boutique or by otherwise giving us your personal data (together “Reaching out”), you agree to this Policy. Overall, we respect the privacy rights of our clients and recognize the importance of protecting the information that is collected about them.

1. Acceptance of the Policy and consent

By Reaching out to ZENITH, whatever the way and mean used, we may collect and process a certain number of personal data that relate to you.

The Policy shall apply to any case in which you Reach out to us, whatever the method or medium used. It details the conditions at which we may collect, keep, use and save information that relates to you, as well as the choices that you have in relation to the collection, utilization and disclosure of your personal data.

In any case in which you Reach out to us, you acknowledge that you have read and understood this Policy and agree to be bound by it and to comply with all applicable laws and regulations. You also acknowledge that you have read and understood any terms of use that apply to our website and agree to be bound by them.

The fact that you Reach out to us forms a valid consent to any and all processing of data as described and detailed in this Policy. You may withdraw your consent at any time, and request that we cease to process your data and/or delete it, although this will not affect the validity of any earlier processing. Please note that we may also process your personal data on other legal basis in particular to insure the good functioning of our website when you access it.

If you do not agree to this Policy or otherwise fail to provide some of the necessary personal data to us (we will inform you when this is the case, for example, by making this information clear in our registration forms), (a) you must not use our websites or apps, or benefit from the ZENITH membership and (b) we may not be able to provide you with our goods and/or services

What are the sources of personal data?

This Policy applies to personal data that we collect from or about you from the following sources:

ZENITH websites or mobile sites/apps. Client-directed websites operated by or for ZENITH, including sites that we operate under our own domains/URLs and pages that we administer on third party social networks such as Facebook, Instagram, Twitter, etc,.. as well as Client-directed mobile sites or applications operated by or for ZENITH, such as smartphone apps (together “Websites”).

2. Which personal data we collect?

Depending both on (i) the services provided by ZENITH and used by you, as well as (ii) the source from which originates the processed personal data and (iii) your choices and configuration of your terminal (with respect in particular to cookies and other tracers), the following personal data may be collected and processed by ZENITH.

a. Data communicated by you

When you Reach out to us, we may ask you to supply personal information such as:

This information is used to set up and manage your personal account with ZENITH, your membership to ZENITH and/or any order that you may have placed or otherwise done with ZENITH, as well as to contact you. It is also used to better identify your preferences and wishes in relation to products we offer.

Personal data that is indispensable for us to fulfil the purposes that are described in this Policy (see Clause 5) is marked with an asterisk on the various pages of the Websites and/or underlined as required upon any contact you have with ZENITH. Should you not fill in these mandatory fields or otherwise provide us with this information, ZENITH may not be able to take care of your requests and/or provide you with the requested products and services. Other personal data you would communicate to us is purely optional and allows us to know you better and to improve our communications and services accordingly.

We may also collect data from publicly available sources, which shall be considered as data having been communicated by you.

Payment details in particular: when you initially provide or update your payment information, we may transmit it via an encrypted connection to a third-party payment processor. Such a delegation is in particular justified in order to ensure compliance with security and legal standards.

E-mail address: we may use your E-mail address in order to send you our newsletter or other emails in relation to our products, in particular to inform you of any new products or services that may be of interest to you. You may at all time request to stop receiving such newsletters or E-mails by following the link that is given at the end of each newsletter.

Data within E-mails: Should you send us an E-mail, we may keep all information contained in the E-mail, especially in order to resolve your inquiries or otherwise assist you.

b. Data collected in relation to the use of the Websites or through E-mails

When you access, visit or browse the Website, or receive and/or answer to E-mails from us, the Web server automatically registers details of your access and actions. This includes information about your activity on and interaction with the Websites and/or E-mail, such as your IP address, your device or browser type, the webpage you visited before coming to the Websites and identifiers associated with your devices, as well as any log information. This information enables us to analyse how the Websites are being accessed and used, and to track performance of the Websites as well as of any service offered on or through the Websites.

Location Information in particular: your devices (depending on your settings) may transmit location information to us, in particular through the Websites. We use this information to customize, improve and protect the Websites. For example, we may use your location information to determine local language preferences, or to geotag a post.

Hypertext links to third-party websites or sources: we may propose hypertext links from our Websites to third-party websites or Internet sources. We do not control and cannot be held liable for third parties’ privacy practices and content. Please read carefully their privacy policies to find out how they collect and process your personal information

Cookies and similar technologies: All this information and data is collected automatically in particular through cookies (performance and tracking cookies, functional cookies, technical cookies, browser cookies, etc.) and Web beacons (see Clause 3). We also use Google analytics (see Clause 4).

c. Data collected from a social network

When you authorize a third party social network (Facebook, Instagram, etc.) to share information and data with us, we may receive any data that you publicly share on the social network as well as any information that is part of your profile or that you allow the social network to share (name, electronic address, gender, profile picture, user code, list of friends or contacts, etc.).

We also receive information pertaining to your profile when you use a social network functionality integrated to the Websites or that you interact with us through the social network. You should at all time be aware of the terms of use and privacy policy that applies to the third party social network and are of its exclusive responsibility.

3. Cookies

3.1 What are cookies?

Cookies are small text files which are placed on your computer or mobile phone when you visit a website. They are widely used in order to make websites work or to work more efficiently. The cookies help website to recognize your device and remember information about your visit (e.g., your preferred language, font size and other preferences). Most Web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent, as mentioned under par. 3.3 hereunder. Note, however, that some portions of the Websites may not work properly if you refuse cookies.

We also use web beacons (also known as an "action tag" or "clear GIF technology"), or similar technology, which helps analyse the effectiveness of websites by measuring, for example, the number of visitors to a site, how many visitors clicked on key elements of a site or what Web pages were visited.

3.2 How we use cookies?

Cookies allow us to operate the services as you have requested, facilitate your navigation on our Websites and the use of their features, so as to provide you with a seamless experience and relevant ads.

We may collaborate with other companies, including social or advertisement networks, which place cookies, Web beacons or other tracking technology on the Websites to collect or receive information from our Websites and elsewhere on the internet and use that information to provide measurement services and target ads.

3.3 How to manage your cookies preferences?

Most browsers allow you to manage your cookies preferences by changing your browser settings. If you consent to our use of cookies but later wish to opt out, you may delete the cookies which have been set and change your browser settings to block any further cookies. The “Help” function of your browser should tell you how. Alternatively, the following links provide instructions for managing cookie settings of commonly used browsers:

In addition, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers.

Please note that if you block cookies, your experience on our Website may be impacted.

4. Google Analytics

It is possible that some or all of the Websites use Google Analytics, an internet site analysis service supplied by Google Inc. (“Google”). Google Analytics uses cookies which are text files placed on your computer to help to analyse the use made of the Websites by its users. The data generated by the cookies concerning your use of the Websites (including your IP address) will be forwarded to, and stored by, Google on servers located in the United States. Google will use this information to evaluate your use of the Websites, compile reports on site activity for its publisher and provide other services relating to the activity of the Websites and the use of the internet. Google may release these data to third parties if there is a legal obligation to do so or when the third parties process these data for the account of Google including, in particular, the publisher of the Websites. Google will not cross-reference your IP address with any other data held by Google.

As mentioned under clause 3 above, you may deactivate the use of cookies by selecting appropriate parameters on your navigator. However, deactivation of this kind might prevent the use of certain functions of the Websites. By using the Websites, you specifically consent to the processing of your personal data by Google under the conditions and for the purposes described above.

If you do not want Google Analytics to be used in your browser, you can install the Google Analytics browser add-on at https://tools.google.com/dlpage/gaoptout.

5. How we use your personal data?

We use the data and information collected on you to:

6. Data retention

We do not, as a matter of business practice, retain personal data longer than necessary for the purposes stated and to comply with legal requirements, unless otherwise agreed to by you. Your data may however be stored and/or archived for a limited period, which shall not exceed 10 years of time (unless legal obligations or regulations require or allow a longer retention period). At the end of the applied retention period, we shall delete your data without it being required that any further information be provided to you.

7. How do we share and/or transfer your personal data?

Your personal data shall be processed by ZENITH, Branch of LVMH Swiss Manufactures SA and/or by any of its affiliates distributing ZENITH products and services. It may be transferred or otherwise shared with ZENITH, Branch of LVMH Swiss Manufactures SA and its affiliates distributing ZENITH products and services, for purposes of management and optimization of the customer relationship, as well as to send you information about the offers and news in the limits of your consent or applicable lawful grounds.

It may also be transferred in case of a reorganization of ZENITH, including merger, takeover, de-merger, and in general any reorganization operation.

Your personal data may also be transferred to the following third-parties:

We may transfer personal data to third parties when and only when it is necessary to provide the product or service to you. In such cases, these third parties are prohibited to use these data beyond what is necessary to provide those product or service to you.

In any case where cross-border transfer is done, we ensure that an adequate protection is guaranteed for personal data to be transferred outside of Switzerland and the EEA. In some specific cases when this level of protection is not guaranteed, we will obtain your prior consent or establish with the recipient of personal data a contractual framework or sufficient safeguards that ensure an adequate level of protection abroad. You may request access to a copy of these safeguards by contacting us.

8. Security measures

We apply strictly the principles of data protection by design and by default and implement appropriate technical and organizational measures to limit to the maximum the processing of your data as well as ensure its security. In particular, and by default, only personal data which are necessary for each specific purpose of the processing are processed by us and all accesses to your personal data are limited to what is required for the purposes detailed under clause 5 of this Policy.

Regarding specifically any payment transactions that are done with your payment details, they are encrypted using SSL technology.

9. Your choices

We strive to provide you with choices regarding the personal data that you provide to us or that is otherwise collected on you, in particular through our Websites. The following mechanisms give you the following control over your personal data.

Regarding Cookies and similar technologies: you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being used, as mentioned under Clauses 3 and 4 above.

If you agree to receive information on ZENITH offers and news you can indicate so through the relevant tickbox(es) located on the registration form(s) or by answering favorably to the question(s) presented by our ZENITH Boutique representatives.

If you decide that you no longer wish to receive such communications, you can subsequently unsubscribe as follows:

Please note that, even if you opt-out from receiving marketing communications, you may still receive administrative communications from us, such as order or other transaction confirmations, notifications about your account activities (e.g. account confirmations, password changes, etc.).

10. Your rights

You have the right to request access to or information about the personal data related to you which are processed by us. Should you have a ZENITH membership account, you can access, review, correct and update your personal data at any time by accessing such account on the Websites. Alternatively in any case you can contact us at mydata@zenith-watches.com.

You may also have the right to request that we:

All access, correction and deletion requests can also be sent by regular mail along with your contact details (phone number and email) to the address referred to at the beginning of the Policy. We may ask you for a proof of identity (copy of official Identification Document with a photo mentioning your date & place of birth).

The request is free of charge unless your request is unfounded or excessive (e.g. if you have already requested such personal data multiple times in the last twelve months or if the request generates an extremely high workload). In such case, we may charge you a reasonable request fee according to applicable data protection legislation.

We encourage you to contact us if you feel your personal data has been mishandled or if we have failed to meet your expectations.

11. Updates to the Policy

We may revise or update this Policy from time to time. Any changes to this Policy will become effective upon posting of the revised Policy on the Websites.

12. Jurisdiction and applicable law

This Policy and all matters arising out of or related to this Policy shall be governed by the substantive laws of Switzerland, without regards to conflicts of laws and principles thereof.

Any controversy, claim or dispute between you and us arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the Courts of Neuchatel, Switzerland, and each party hereby irrevocably consents to the jurisdiction and venue of such Court.

13. Contact

For any question or request regarding your personal data, please contact our Data Protection Officer at mydata@zenith-watches.com.

Please note that the representative of ZENITH, Branch of LVMH Swiss Manufactures in the European Union is: ZENITH France, 11 rue Alfred de Vigny, 25000 Besançon (France).

ONLINE SHIPPING & RETURNS

ZENITH makes every effort to deliver e-commerce orders as quickly and conveniently as possible.


Destinations: 

Orders are available for shipping to all 50 states. At this time, we do not ship to international addresses, P.O. Boxes, or APOs. In-store pickup is not currently available.

Refund of Shipping Charges: 

A refund for expedited shipping charges may be given in the event that a shipment is not delivered on time or multiple shipments were inadvertently charged for the same order number on the same day. To request a refund of shipping charges, please call 1-866-273-3477 or email support.us@zenith-watches.com.

ONLINE RETURN POLICY: