Pisgah Climbing School

Cancellation and Payment Policy

PAYMENT & DEPOSIT:

We accept major credit cards, cash, and checks made payable to Pisgah Climbing School. Upon booking request, we will contact you to confirm the details of the trip. A non-refundable deposit of $150 is due at the time of booking.  Remaining balance is due 30 days prior to the start of the trip. We require full payment at time of booking for AMGA programs, courses, and all trips outside of North Carolina.

CANCELLATIONS:

30 days (or more) before the course or climb, course fees are eligible for a reschedule or refund. AMGA programs are refundable up to 30 days from the course start, less a 10% administrative fee.  Within 30 days from the start of the class, course fees are non-refundable. Within 30 days of the course or climb, full tuition is non-refundable. “No shows” are non-refundable and no reschedule option will be available.

WEATHER CANCELLATIONS:

If we must cancel due to weather, a reschedule date will be arranged; tuition is held. If you are not able to meet a reschedule date, a refund will be issued less a 10% administrative fee.

TRIP INSURANCE:

We strongly recommend the purchase of trip insurance to protect your climbing trip investment in the event of unusual circumstances, injury, or illness that prevent the start or completion of your climb/course. Trip insurance is available from many insurance providers as well as specialized travel insurance companies such as TravelEx.

WAIT LIST:

If the course is full or the date you’ve requested is not available, we will gladly add your name to our wait list.

GROUPS:

Groups are welcome to register for any program we offer. We also custom design programs for your group’s needs. Please call for pricing.

FORMS:

All participants are required to sign a RELEASE OF LIABILITY AND MEDICAL QUESTIONNAIRE. All forms must be signed by the participant, or by a parent or legal guardian.