Restoring Course Data: Troubleshooting
In the process of restoring your course you many encounter some problems. There are some things you can do to to help your course restore cleanly.
For information regarding backing up and restoring course data, see Backing Up and Restoring Moodle ISU Course Data
This guide will help you to troubleshoot these problems:
Generally, a course restore should not take longer than 10-15 minutes. If your restore is taking longer, there are some things you can check.
When restoring a backup file, you may encounter different error messages similar to the one below.
Note: If you receive an error message, contact the ITRC - (208) 282-5880 or email email@example.com If possible, take a screenshot of the error message to aid in troubleshooting.
Sometimes the reason the restore process can encounter problems is because the backup file you are trying to upload is too big.
For more detailed information, see Backup and Restore FAQ
For additional information, see Course restore
For assistance, contact the ITRC - (208) 282-5880 or email firstname.lastname@example.org
This work was done by Instructional Technology Resource Center at Idaho State University and is licensed under the Creative Commons Unported License. To view a copy of this license, visit Attribution Noncommercial 3.0 United States or send a letter to Creative Commons, 444 Castro Street, Suite 900, Mountain View, California, 94041, USA.