Naming Policy
General Naming Policy
We encourage all players to use a fantasy theme when naming their character, guild or item in ISTARIA: Chronicles of the Gifted. However, you are free to select a name of your choosing as long as it does not violate any of the following provisions:
- Names must not violate the ISTARIA Rules of Conduct or be deemed inappropriate by the ISTARIA Support Staff. This includes, but is not limited to, names that are harmful, defamatory, racist, ethically derogatory, obscene, vulgar, sexually explicit, of religious or historical significance, or profane or objectionable, whether in English or any other language;
- Names must not violate any applicable laws; this specifically pertains to copyright names and/or possible trademark infringements. Examples of prohibited copyright or trademark names are the names of well-known products, services or concepts (e.g. Coca-Cola, McDonalds, Kleenex);
- You may not use the names of famous individuals, celebrities, sports figures or politicians (e.g. Michael Jordan, Bill Gates, Britney Spears, Russell Crowe, George Bush);
- You may not use the names of any Virtrium employee or ISTARIA Customer Service Representative. Also, you may not choose a name to intentionally harm the reputation or impersonate a representative of Virtrium or another Customer;
- You may not use the proper names of any notable NPC’s or areas within the ISTARIA game world (e.g. Tazoon, Kion, Gregory Darkstaff);
- You may not use names containing titles or ranks (e.g. Sir, Lord, Lady, King, Queen, Master, Knight, Command, General, etc.) unless such a title has been granted or earned through game play;
- You may not use names that refer to drugs or that are drug-related and/or slang (e.g. Ecstacy, Heroin, Bong);
- You may not use names where a combination of the first and last names violate any of these guidelines;
- You may not use misspellings, alternative spellings or homonyms of names that violate these provisions;
- You may not use names that are combinations of words that violate any of the above rules.
Role Playing Shard Naming Policy
In addition to Virtrium's general rules dealing with character names (set forth above), the Istaria roleplaying shards will have additional restrictions applied to them as specified in the Role Playing Shard Ruleset. Please refer to the Role Playing Shard Policy for further details.
Naming Policy Enforcement
Virtrium actively monitors for names that do not meet the guidelines mentioned above. If your player character is found to be in violation of the above rules, a Customer Support Representative will document the name and immediately change the character name to a unique number. You will need to select a new name and update through the Istaria launcher. New names must not violate the Naming Policy.
Depending on the nature of the offensive name, your account also may be subject to disciplinary actions, including suspension or banning. Such disciplinary actions are taken at the sole discretion of the Customer Service Representative.
Conditions for Name Reservation
Characters on inactive accounts may have their name changed to a numbered name or <character name>_<shard_name> if someone requests the name. An account may be kept active by maintaining a Free Access or paid access.
Special Terms and Conditions
- Name change tokens’ are a consumable One Time use for a single character applied in the launcher upon purchase. This is considered final once applied and confirmed.
- If your name was appended with _<shard name> due to shard consolidation or shard transfer; you may contact Customer Support to request a name change on your behalf.
- Once changed, the original name becomes available to the public for claim as you forfeit the name by changing. Once a character is deleted or name changed; the name once held is released for availability.
- Under no circumstances can Virtrium’s Customer Support reserve or reclaim a name for you once it is claimed by a player’s account.
- All name changes are completed and final through the system by the following server maintenance. This includes but not limited to guilds’ and member list. NPC’s and will display the new name after maintenance.
Virtrium’s Customer Support team maintains the rights at their discretion to deny a name change request and service based on evidence and history of violations to the Naming Policies or other violations of the Rules of Conduct.
Any denial of service will result in payment refunded.
Known Issues and Warnings
There is a known issue regarding a name change when applied to a characters who is also the “Guild Master” of a guild. It is not recommended to apply the name change token to a guild master character as this will disrupt guild functions ( setting guild properties, ranks, enlistment, etc.) until after shard maintenance has been completed.
To circumvent this issue, promote another character or trusted individual as Guild Master, wait until maintenance, then restore the original character to being guild master.