Medical Help: Teladoc is free for Aransas County.
City of Rockport Offices:
Municipal Court, 410 E. Bay
Mayor, city administration, utilities, IT, finance are at the Service Center, 2751 Hwy 35 (the bypass)
Parks and Fleet, 402 E. Laurel
Police, 714 Concho (Public Safety Center)
Building and Development, Service Center, 2751 Hwy 35 (bypass)
City Council meets at the Service Center.
Aransas County Offices as of 10/1/17:
County Judge, County Clerk, Collections, County Court-at-Large are at 317 N. Pearl (corner of Mimosa)
District Clerk, 620 E. Market St.
JP No 1. Judge Dupnik, 801 Cedar (History Center)
JP No. 2 Judge McGinnes, 410 E. Bay
County Attorney/D, 3316 Hyw 35 N (building next to Sears)
County Sheriff, Public Safety Building, 714 Concho
Commissioner's Court will be held at the Aquarium Education Center at Rockport Harbor
Court-at-Law will use the MHMR conference room and the AC Motorsports building for court (next to Sears)
The municipal court office is temporarily located at 410 E. Bay St. They are accepting payments via money order in the office. Online payments can be made at www.officialpayments.com or by calling 1-800-272-9826. Case number is required when making online or phone payments. Communication can be sent to us at Court@cityofrockport.com. Court business communication is monitored regularly through cell phone due to down phone service and internet service at the office. Mail should be sent to 2751 SH 35 Bypass, Rockport, TX 78382.
Aransas County Public Library has reopened! Hours are 9 a.m. - 6p.m. Mon - Fri and Saturday, 10 a.m. - 2 p. m. The meeting room will not be available and children's programming for September is cancelled. Children are welcome to play in the children's area. The do have Wi-Fi but are unsure if they will have a copier. They do not fax or scan documents. Library cards are free to all residents of Aransas County.
Rebuilding:The City of Rockport’s Building & Development Department is available to help residents understand how to rebuild after the recent disaster. To determine your flood risk and rebuilding requirements, call (361) 790-112 or click the link: http://www.cityofrockport.com/DocumentCenter/View/13308
You might need a Building Permit to start your repairs. If you are in the floodplain, are substantially damaged, and have flood insurance, you may be eligible for ‘Increased Cost of Compliance’ (ICC) coverage, which will pay up to $30,000 to mitigate (elevate, demolish, or relocate) your flooded home. Check with the Building & Development Department before you start repair work.
Some homes in your neighborhood may have received notification from the City of Rockport or the Building Officials Association of Texas indicating that the home has been substantially damaged by the recent weather event. Rebuilding a home that has sustained substantial damage has different requirements, and depends on several factors.
Substantial Damage applies only to structures located in the Special Flood Hazard Area, 100-year floodplain and floodway). The 100-year flood is an area having a 1% chance of flooding in any given year (not every 100 years.) “Substantial damage” means that the City’s Building & Development Department has determined that the damage to the structure is such that the total cost of restoring the structure to its pre-damage condition equals or exceeds 50% of the pre-damage market value of the structure only (i.e., not including the land value).
We are aware that it is impossible to pay utility bills online and/ or to pay in person. We will let you know when our billing system is up and running. Do not be concerned about penalty fees, or water being shut off. Also, remember to report any leaks. -- Source: Mayor's Letter 9/11/17
Residents are not responsible for water lost through broken lines and meters. If your building was destroyed or demolished, the city probably already knows from inspections that you no longer need service. Call 361-790-1160 or stop in at the Service Center to ensure you are not being billed for service you are no longer receiving. -- Source: City Council Meeting 9/12/17
Wells: If you have a well and septic: If you have a private well and septic system, you may want to have them tested to ensure there was no damage from the hurricane. Special testing kits are available through Environmental Health. Call 361-790-0121 for more information. Source: Mayor's Letter 9/11/17
If you need contractor help, check the verified list at the City’s website. ALL contractors are required to register and have a decal in their vehicle window. The list is updated regularly as new vendors are added. A lot of local contractors are not on the list. They should register to help us find them and to be in compliance. http://www.cityofrockport.com/664/Contractor-Verification
TRANSFER STATION: The transfer station is open 7 to 6 everyday until further notice and the fees have been waived. Homeowners are to use the entrance off Prairie Road. The transfer station is not taking commercial vendors at this time, as they don't have the capacity. They are only a transfer station and not a landfill. Everything that is brought to the Transfer Station has to be taken to a landfill.
The Airport Road entrance will be used by the contractor, Crowder Gulf, hired by the County to haul the debris to a place at the airport until it can be removed. http://www.crowdergulf.com/debris.html
Protect Yourself Against Fraud TWIA. Don’t jeopardize your ability to get a new windstorm policy!
WWN page set-up to share - donate money info to local non-profit organizations, Click here
People in Need Who Need Help
Burn Ban in Effect
Posted Sept 1, 2017: 11:20am: This is a message from the Public Safety Center. Effective immediately, Aransas County is in a countywide burn ban by authority of the County Judge. THIS MEANS NO BURNING!
Hotel Tax Suspended:
If you are staying in a hotel or motel due to Harvey, you don’t need to pay the hotel occupancy (HOT) tax. Governor Abbott suspended the tax, saving evacuees a little cash. Ask the hotel/motel for the form you need to fill out and then they should remove the tax from your bill. https://www.gregabbott.com/governor-abbott-suspends-hotel-occupancy-tax/
The Texas Department of Insurance helps consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters.
Legal Help State Bar of Texas Disaster Relief Resource
The Disaster Unemployment Assistance (DUA) program provides unemployment benefits to individuals who have become unemployed as a direct result of a Presidentially declared major disaster.
Payment will be made to an unemployed worker, who as a direct result of a Presidentially declared major disaster:
More information and online application at: https://www.benefits.gov/benefits/benefit-details/597
General information Aunt Bertha is not disaster specific but offers information on how to find help. Put in your zip code and filter by the type of assistance you need. https://www.auntbertha.com/
Check the FEMA Handbook for information on eligibility for various programs. It includes application information and information on documentation needed for various programs. https://www.fema.gov/media-library-data/1483567080828-1201b6eebf9fbbd7c8a070fddb308971/FEMAIHPUG_CoverEdit_December2016.pdf
You may begin the process of applying for disaster relief through this FEMA web site. Aransas County was accidentally omitted and FEMA is working to correct the situation. Despite this, you may continue to fill out your information by scrolling further down the application. FEMA Disaster Assistance: The Individual Assistance division of FEMA supports your recovery from a major disaster and help you through the process of applying for assistance. They can help with housing if you don’t have support/coverage elsewhere (like homeowner’s insurance). Renters may also qualify. Read the information carefully!
→ Transitional Housing:
This page explains FEMA's Transitional Shelter Assistance (TSA) Program, which provides short-term lodging assistance for evacuees who are not able to return home for an extended or indeterminate period of time following a disaster. https://www.fema.gov/transitional-shelter-assistance
Texans who reside in affected counties can avoid penalties for failure to timely register a vehicle, obtain a vehicle inspection, or transfer title to a vehicle. This suspension will alleviate these regulatory burdens for Texans currently dealing with the aftermath of Hurricane Harvey. Texans who reside in affected counties can avoid penalties for failure to timely register a vehicle, obtain a vehicle inspection, or transfer title to a vehicle. This suspension will alleviate these regulatory burdens for Texans currently dealing with the aftermath of Hurricane Harvey.
→The TWIA Mobile Claims Center will be located at 1102 E. Laurel St. (Across from Wells Fargo at GSM Insurors) starting August 30th.
TWIA staff will be onsite at the unit to provide policyholder assistance with claim filing, claim status information, and advanced payments.
Other entities, such as the Red Cross, TWIA insurance agency personnel, local, county, or state emergency management resources, may also be stationed at the unit to provide disaster recovery assistance for coastal residents.
TWIA policyholders that sustain windstorm damage can also file claims by:
→ Texas Association of Public Insurance Adjusters:
After Harvey: Get the Facts BEFORE Hiring Contractors to Rebuild or Repair. In Texas, it is illegal for contractors—including roofing and restoration contractors—to offer to negotiate your claim with your insurance company. Contractors may not hire adjusters to handle your claim.
→ Flood Insurance: NFIP Flood Insurance Claims Handbook
Cover photo for the document: NFIP Flood Insurance Claims Handbook
This claims guide was created by the Federal Emergency Management Agency (FEMA), which administers the National Flood Insurance Program, to provide policyholders tips about what to do before and after a flood, including filing a claim, and the steps involved in appealing a denied claim. https://www.fema.gov/media-library/assets/documents/6659
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