F.A.Q.’s

How can I get an instrument?

At this point I have not determined how I will deal with the overwhelming demand. In the meantime, sign up for updates on the homepage to stay informed.

How do I get on the waitlist?

There currently is no waitlist.

Can I request a custom handpan scale or a scale from another builder?

I am currently exploring and refining my process so at this point I am not open to custom orders.

Can you ship it to me?

Yes

Where are you located?

Sonoma County, Northern California, USA.

Will you make 9 noters?

Although I have made a few 9 noters I will likely stick to 7 and 8 noters only.

Does your instrument have a name?

The first 50 instruments, which were made using handsunk shells, used my name, CFoulke. From that point on my instruments took on the name Æther (aether).

Why are they named Æther?

The instruments are made using all 4 elements: Earth, Water, Air, Fire. Æther is the 5th element.

How do you pronounce your last name?

Similar to how you would pronounce ‘bulk’ but with an ‘F’.

Are your shells hand sunk, rolled, deep drawn?

The first 50 instruments I made, I sunk the shells by hand (with the assistance of air hammers). From that point on I have used shells that I made using my hydroforming method.

Do you plan to put notes on the bottom of your instruments?

Although I have explored it and see the value in bottom notes I will likely not implement them.

Do you tune your ports?

Yes. The ports are typically tuned in a full major or minor chord relative to the sound model. Occasionally I will tune unison frequencies in the port if needed.

Is your Helmholtz resonance tuned?

Yes, E2 which works very well with sound models whose central notes are C#3 and E3.

Do you tune the shoulder tones/rim tones/higher partials on your instruments?

Yes. Tuning higher partials is one of the most challenging aspects of tuning. Going beyond controlling the first three partials makes things exponentially more complex. At the very least I look to control the higher partials and at the very most I tune them into the scale, this can mean intentionally tuning 4-7 frequencies in the central note. On E3 central notes I usually look to tune unison E6’s along the rim. On C#3 central notes I typically look to tune a D#6 on the four corners of the central note. On tonefields A3 and lower I look to keep the primary shoulder tone at or above the triple octave. This will absolutely vary from instrument to instrument.  

Are there any notes you don’t make?

Bb4.

Why is there a microfiber cloth inside my instrument? Should I leave it there?

All instruments of this type have an inherent chamber issue similar to a wolf tone on a cello. The cloth helps dampen its activation. If taken out there may be a noticeable difference in the overall feel of one or two notes depending on the sound model. Its also a handy place to keep the cloth so you can always wipe it down after playing.

Inpex/Apex? Innie/Outie?

Although I have both explored it and see the value a central note inpex I prefer apexes.

Can I pick up a handpan by CFoulke in person?

Yes!

Can I barter or trade for a instrument?

Barter or trade is not accepted.

What comes with a instrument?

A padded backpack bag and microfiber cloth are provided with each instrument.

How big is the instrument and how much does it weigh?

I make 20” and 21” diameter instruments. They are 9” and 9.5” tall. Both weigh under 10lbs.

Does each instrument have a serial number?

Each instrument has a serial number, the date it was glued, is signed with "CFoulke", and has the scale’s name.

Are there hard cases available for the instrument?

Yes! I stock Hardcase Technologies products.

How often does an instrument need to be tuned?

Depending on how hard it is played, a tune up is recommended every 12-24 months. At the time of writing this my first instruments are now over a year old and are aging very well. I do extensive relaxing and tempering to ensure they’re stable.

Can an instrument be repaired if it is damaged?

Within reason although there may be lasting change or damage. Contact Colin directly.

What should I do if I decided to sell my instrument?

Contact Colin so that he can find a buyer on his list. You are welcome to sell your instrument but any sale for profit will be highly frowned upon.

Where else can I find more information about the instrument?

More information and discussions can be found on handpan.org under CFoulke

http://www.handpan.org/forum/viewforum.php?f=57

What is the best way to store a handpan when it is not being played?

It is best to keep it out of direct sunlight. Its also recommended that it is not stored in its soft bag. Find a safe place away from unruly children, large pets, or randomly falling objects.

If you do plan to store it in the soft bag I recommend that the bag be left OPEN to prevent moisture from being trapped in the bag with the instrument.  

Will it rust? Should it be treated with rust inhibitors or other protective coating? If so, what is recommended?

Heat treated steel is designed to be non-corrosive and should not rust, but if it is scratched or gouged deep enough the instrument could rust in the affected area.

For daily cleaning, use only the included dry untreated microfibre cloth.

I recommend Froglube via their spray bottle applicator. Spray one area and buff it in. Repeat.

Should rust become an issue a Miracle Cloth treatment can help. It is an aggressive product so go easy and try a test spot first.

How many instruments do you produce a year?

I made 40 instruments in 2015.

What is your return policy?

I have a 30 day return policy. Exceptions are made if there is a defect in the instrument.