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CDL FAQs Plan - St. Paul's United Church | Plan
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Tickets

What are the different ticket types?

The ticket page specifies the different Zones that are available for purchase. All seats have a great view at St. Paul’s United Church. Zone A will have a more premium view and sound, whereas zone D is more towards the back of the space.


Can I buy tickets at the venue?

Tickets are not available for purchase at the venue. All tickets must be purchased through the app or website (www.feverup.com) prior to arriving at the event.


Can I book a ticket for my carer?

If you have any concerns about accessible seating, please contact us at hello@feverup.com

Guests requiring assistance throughout the experience are entitled to apply for 1 free pass for their Personal Assistant/Support worker. Once you have purchased your ticket (it is essential to hold a valid ticket before applying), please contact us with supporting documentation, such as an Access 2 Card or another document depending on your needs.


Is there an age requirement for the event?

All guests must be 8 years old or older to attend. Anyone under the age of 16 must be accompanied by an adult.


Where can I find my ticket?

You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.

You will also find your QR code in your purchase confirmation email.


Ticket changes


Can I change my ticket?

Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed under any circumstances. For more information, you can refer to our T&Cs.


Venue information


Where is the experience taking place?

St. Paul’s United Church

224 York St, Fredericton, NB E3B 3P1


How do I get to the venue?

The venue is located in the downtown area, on the corner of George and York streets.


Is there food served?

Food and beverage will not be available for purchase at the venue.


Can I bring animals?

Animals are not allowed, except for service animals.

 

Does this venue have disability access?

If you have any concerns about accessible seating, please contact us at hello@feverup.com

The venue is accessible with a ramp at the main door on George Street. Unfortunately, guests in wheelchairs or with mobility issues can only be seated on the ground level, not the balcony.


Is there parking available?

There is no parking available at the church itself. We recommend you use nearby street parking or the Kings Place Mall parkade, subject to availability.

COVID Measures

Do I have to wear a mask?

We encourage all attendees to wear a mask, however this is not a requirement. This policy is subject to change.