Role: Graduate Management Trainee Operations

May 2026

Status: Open till 31st of May 2026

Greenspoon is Kenya's fastest growing online supermarket, delivering thousands of delicious, healthy, and fresh groceries directly to our customers' homes every day. We are building East Africa's largest online supermarket with exceptional service and quality at an every day price. We pride ourselves on offering the widest range of organic fruits and vegetables, freshly baked breads, quality meats, and much more! We delight you with everything that you love and everything that you need.

We deeply care about our customers, suppliers, employees, and the environment. We believe this is the reason we have grown 15x over the last four years. We embody our values, honesty, quality, and impact, every day. As a certified B Corp, we hold the highest global mark of sustainability, placing us in the same league as brands like Patagonia, Ben & Jerry's, and BrewDog. We are a sustainable enterprise that is also profitable. We are optimistic about the future and have strong confidence in our abilities. Our team is young, extremely talented, and driven to make an impact.

The Role

Are you ready to kickstart your career in 2026? Do you want to learn what it takes to run the engine room of a fast growing online supermarket? Greenspoon is looking for a Graduate Management Trainee to join our Operations team. This is a hands-on role where you will spend your days on the warehouse floor, in the cold rooms, on delivery routes, and at the receiving dock, learning how a complex operation moves thousands of orders to customers every single day with quality and speed.

Given the phase of the business, start up to scale up, there are a myriad of interesting operational problems to solve, from cutting picking errors and improving delivery on time rates, to designing better warehouse layouts and tightening cold chain quality. The work is very dynamic and demanding, and working with Greenspoon will be an unforgettable start to your career.

What You Will Do

You will rotate through the core functions that make up our Operations team, spending meaningful time in each before specialising:

  • Receiving: inbound goods control, supplier accuracy, putaway, and cold chain compliance
  • Warehousing: stock accuracy, layout optimisation, replenishment, and storage conditions
  • Picking: order accuracy, productivity per picker, batching strategies, and substitution rates
  • Logistics: route planning, fleet utilisation, dispatch scheduling, and last mile cost
  • Delivery: on time performance, driver coaching, customer experience at the door, and returns
  • Quality Operations: food safety, traceability, temperature monitoring, and continuous improvement audits

In each rotation you will own a real project from start to finish, present your findings to leadership, and implement the changes yourself with the team on the ground.

What You Will Learn

  • Leadership and change management methodologies, including Lean and Six Sigma tools used to remove waste, reduce variation, and run structured problem solving
  • How to lead and develop frontline teams in a high pressure, fast moving environment
  • Root cause analysis, process design, and operational KPI management
  • How to translate strategy into daily standards, routines, and team behaviours

We will provide you with training and on the job coaching. You will have a personal development budget that you can use to pursue further courses, certifications, or relevant books. The contract is initially for one year, and if successful we will offer you a permanent role in the Operations department that best matches your strengths, with a clear path to grow into team lead, supervisor, and management positions across Receiving, Warehousing, Logistics, Picking, Delivery, or Quality.

Candidates Should Possess the Following Traits

  • Innovative problem solving: you find creative, practical solutions to messy operational problems and are not afraid to try new approaches
  • Leadership potential: you can rally a team around a goal, set clear expectations, and develop the people around you
  • Willingness to speak up: you challenge the status quo respectfully, raise issues early, and share ideas openly with peers and senior leaders
  • Discipline: you follow through, you show up, and you hold yourself and others to the standard
  • Consistency: you deliver reliable results day in and day out, especially under pressure
  • Strong communicator: you write and speak clearly, listen well, and can move easily between the warehouse floor and the management meeting
  • Resilience: Operations at Greenspoon is rewarding but tough, and the standards are high
  • Hands on attitude: you are happy to be on the floor, in the truck, or in the cold room, not behind a desk

Qualifications

  • Excellent academic achievement
  • Bachelor's or Master's degree in engineering, supply chain, logistics, business, or a related field
  • 0–2 years work experience
  • Comfortable working early mornings, late evenings, and weekends as the operation requires
  • Ready to work in a fast-paced, physical environment
  • Exposure to Lean, Six Sigma, or other continuous improvement methodologies is a plus, but not required

We are an equal opportunity employer and therefore invite everyone to apply.

Please apply here: https://forms.gle/8yb1EoT5dAtFoQFS9