Benson Memorial Library Faxing Policy

Benson Memorial Library offers the following faxing services to the public:

• Faxes sent and received by Benson Memorial Library will be handled by a staff member. Operation of the fax machine is limited to library staff only.  
• Faxes sent and received at the Benson Memorial Library cost $1 per page.
• An outgoing fax does not have to have a cover sheet. If a library patron wishes to have a cover sheet, the library will provide them with a cover sheet at no cost.
• Faxing fees are non-refundable.
• If the first call results in a busy signal or other failed connection, 3 more attempts will be made to transmit in the next 20 minutes.  If failure persists, patrons may return to the library at a later time to retry.
• If a positive confirmation page is printed but the receiving entity claims the fax did not go through, the patron may return to the library for one (1) re-fax at no extra charge.
• A library patron must be in the library to send faxes.

Benson Memorial Library is not responsible for unsuccessful transmission of faxes nor is the library responsible for any damage or loss of data or consequential damage arising out of the use of this service.  Transmission errors are common and print quality is variable and not controlled by the library.

Patrons having faxes sent to Benson Memorial Library for retrieval must inform the library prior to sending. Items being received by the library will not be monitored by staff. Incoming faxes will be stored in a folder in alphabetical order by last name and can be collected by visiting the Circulation Desk at any time. Incoming faxes must include the name of the patron either on a cover sheet or directly within the fax itself. Patrons can call the library to confirm receipt during normal business hours. Payment must be paid in full before a fax will be turned over to a patron. Faxes not collected by the patron within one month will be discarded and charges will be posted to the patron’s library card account.

The fax service may not be used for illegal purposes and patrons must abide by copyright laws.

Approved by the Board of Directors on January 19, 2016

Updated by the Board of Directors May 21, 2024.