Privacy Policy for Dwellify

Effective Date: May 13, 2026
Last Updated: May 13, 2026

Welcome to Dwellify. Your privacy is important to us. This Privacy Policy explains how Dwellify collects, uses, stores, shares, and protects your information when you use our mobile application, website, and related services (“Services”).

By using Dwellify, you agree to the practices described in this Privacy Policy.


1. About Dwellify

Dwellify is a property discovery and client-agent matching platform that helps users:

  • Search for properties
  • Connect with agents
  • Request property matches
  • Communicate with service providers
  • Save preferences and locations
  • Access location-based property recommendations

2. Information We Collect

We collect information to provide and improve our Services.

A. Information You Provide

When you use Dwellify, we may collect:

  • Full name
  • Phone number
  • Email address
  • Profile photo
  • Account credentials
  • Property preferences
  • Messages and communications
  • Saved properties
  • Uploaded documents or images
  • Payment-related information (if applicable)

B. Device and Technical Information

We may automatically collect:

  • Device model
  • Operating system version
  • App version
  • IP address
  • Mobile network information
  • Device identifiers
  • Crash logs
  • Diagnostic information
  • Usage analytics

This information helps us improve performance, security, and reliability.


C. Location Information

Dwellify may request access to your device location to provide location-based property services.

Types of Location Data

We may collect:

  • Approximate location
  • Precise GPS location (with permission)

Why We Use Location

Location access may be used to:

  • Show nearby properties
  • Match users with nearby agents
  • Improve search results
  • Autofill address/location fields
  • Provide localized recommendations
  • Improve fraud prevention and security

Apple iOS Location Permission Compliance

Dwellify only accesses your location:

  • After you explicitly grant permission
  • While using the app unless additional permission is granted
  • For features directly related to property discovery and matching

Users can disable location access anytime through device settings.


3. Permissions We Request

Dwellify may request the following permissions depending on the features you use.

A. Location Permission

Used to:

  • Find nearby properties
  • Match users with nearby agents
  • Improve search accuracy

iOS Permission Text Example

“Dwellify uses your location to show nearby properties and improve property matching results.”


B. Camera Permission

Used to:

  • Upload profile photos
  • Upload property images
  • Scan or capture property-related documents

iOS Permission Text Example

“Dwellify uses your camera to allow users to upload photos and property-related content.”


C. Photo Library Permission

Used to:

  • Select images from your gallery
  • Upload property and profile images

iOS Permission Text Example

“Dwellify accesses your photo library so you can upload property and profile photos.”


D. Notification Permission

Used to:

  • Send property updates
  • Notify users about matches
  • Deliver account alerts and important updates

Users can disable notifications anytime in device settings.


E. Microphone Permission (Only If Enabled)

If voice or audio features are added, microphone access may be requested for:

  • Voice messages
  • Audio communication features

Dwellify does not record audio without user action and consent.


4. How We Use Your Information

We use collected information to:

  • Provide and maintain the app
  • Match users with agents or properties
  • Improve user experience
  • Process account registration
  • Authenticate users
  • Respond to support requests
  • Send important service notifications
  • Prevent fraud and abuse
  • Analyze app performance
  • Improve safety and reliability
  • Comply with legal obligations

5. Analytics and Tracking Technologies

Dwellify may use analytics services such as:

  • Firebase Analytics
  • Crash reporting services
  • Performance monitoring tools

These services help us understand app usage and improve performance.

We do not sell personal information to third parties.


6. Data Sharing

We may share information only in the following situations:

A. With Service Providers

We may share data with trusted providers that help operate the app, such as:

  • Cloud hosting providers
  • Authentication services
  • Analytics providers
  • Payment processors
  • Notification services

These providers are required to protect your data.


B. Legal Compliance

We may disclose information if required by:

  • Law
  • Court order
  • Government request
  • Fraud investigation
  • Protection of rights and safety

C. Business Transfers

If Dwellify is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.


7. Data Storage and Security

We implement industry-standard security measures to protect your information, including:

  • Encrypted communication (HTTPS/SSL)
  • Secure authentication systems
  • Access controls
  • Database protection measures
  • Monitoring for unauthorized access

However, no method of electronic storage or transmission is completely secure.


8. Data Retention

We retain personal information only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Users may request account deletion at any time.


9. Account Deletion

Users may request deletion of their account and associated personal data by:

  • Using in-app account deletion tools (if available)
  • Contacting support

Upon verified request, we will delete or anonymize personal data unless retention is legally required.


10. Children's Privacy

Dwellify is not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it promptly.


11. International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction where our service providers operate.

We take reasonable measures to ensure adequate data protection standards are maintained.


12. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate information
  • Delete personal data
  • Restrict processing
  • Withdraw consent
  • Request data portability

To exercise these rights, contact us using the information below.


13. Third-Party Services

Dwellify may contain links or integrations with third-party services. We are not responsible for the privacy practices of third-party platforms.

Examples may include:

  • Firebase
  • Google Maps
  • Apple Maps
  • Payment providers

Users should review third-party privacy policies separately.


14. Push Notifications

Dwellify may send:

  • Match alerts
  • Property updates
  • Security notifications
  • Account activity alerts

Users can disable notifications in device settings.


15. California Privacy Rights (If Applicable)

California residents may have additional rights under applicable laws, including:

  • Right to know collected information
  • Right to request deletion
  • Right to opt out of certain sharing practices

Dwellify does not sell personal information.


16. GDPR Rights (If Applicable)

Users in certain regions may have rights under GDPR, including:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Data portability
  • Objection to processing

Requests can be submitted through our support contact.


17. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted within the app or website with an updated effective date. Continued use of the Services after updates constitutes acceptance of the revised policy.


18. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Dwellify Support
Email: support@dwellify.app
Website:
 https://www.dwellify.app


19. Apple App Store Compliance Statement

Dwellify complies with Apple App Store privacy requirements by:

  • Requesting permissions only when necessary
  • Explaining permission usage clearly
  • Allowing users to control permissions
  • Providing account deletion capability
  • Limiting data collection to app functionality
  • Using secure data transmission methods
  • Not collecting unnecessary sensitive data
  • Not selling personal information

20. User Consent

By using Dwellify, you acknowledge that:

  • You have read this Privacy Policy
  • You understand how your information is collected and used
  • You consent to the described practices