Remind parents about start/end of day times are, and how this differs from their child’s punctuality. Inform them that you will need to inform the Assistant Head / Head of Key Stage, if the issue continues, as is our procedure. Step 2.1: Email from Year Leader Dear <>, Thank you for taking the time to speak with me today. I hope that our discussion clarified why it is so important for <> to be present at school / arrive at school on time and/or be collected from school on time, and we are grateful for your support. <> is aware that we have discussed ways in which to improve <>’s attendance/punctuality. Kindest regards, <> Step 3 Assistant Head: Email requesting phone call, followed up by email Dear <>, I understand that you have been contacted by both <> and << Year Leader's name>> with regard to <>’s attendance / punctuality. There are still concerns surrounding this issue and I would like to discuss this matter further with you. Would <> be a convenient time for us to speak, so that we can explore ways in which we can support <> and ensure that he/she attends school regularly / on time. Step 3.1 Phone call with Assistant Head Step 3.2 Follow up email Dear <> Thank you for speaking with me today, following our conversation I would just like to confirm that (what was agreed during the call) <> is aware that we have discussed ways in which we can improve <>’s attendance/punctuality. Kindest regards, Assistant Head Step 4: Meeting with HT Dear <>, I believe you have been in correspondence with <>, <> and <> regarding punctuality issues surrounding <>’s attendance at school. Please can I request a meeting with you to discuss the matter further and how we may ensure together that the issue is resolved immediately. My PA will be in contact with you to arrange the meeting. Kindest regards, <> Step 4.1: Email following meeting with HT Dear XX, Thank you for taking the time to meet with me regarding the punctuality issues surrounding <>’s attendance / punctuality at school. I am delighted that we could come to an agreement on how the matter will be resolved and look forward to <>. Kindest regards <> Step 5: Email from Head of School Dear XX, We met recently to discuss the punctuality issues surrounding <>’s attendance at school. I am concerned to note that there are still incidents of <>. Here is a copy of our policy <> for your reference. Please see section <> for clarity. Numerous correspondences have already taken place between School and home without the matter being rectified and, as discussed in our meeting, <>’s place is at risk should this matter not be resolved immediately. As a large community, all members of staff, students and parents / carers must adhere to our policies. This creates an important culture of equality, trust and respect. Punctuality is particularly important as it sets an excellent example for your child’s future in the world of further study and work. <>’s punctuality / attendance will be monitored for 1 week from the date of this letter where I feel assured that from that date onwards no other instances of lateness / absence will be seen. In the spirit of transparency and honesty, we must see an immediate improvement if <> is to remain at our School. I look forward to your support on this matter. Kindest regards, <>