Is our service easy to access? Always : 16 Often : 3 Sometimes : 0 Rarely : 0 Never : 0 | |
Are your requests completed first time? Always : 17 Often : 2 Sometimes : 0 Rarely : 0 Never : 0 | |
Are you listened to and understood? Always : 17 Often : 2 Sometimes : 0 Rarely : 0 Never : 0 | |
Are you told what is happening and given a timescale? Always : 14 Often : 3 Sometimes : 1 Rarely : 1 Never : 0 | |
Is our service excellent? Always : 16 Often : 2 Sometimes : 1 Rarely : 0 Never : 0 |
