2016 Survey of Nonprofit Wages & Benefits in Northern New England Preparation & Instructions

2016 Survey of Nonprofit Wages & Benefits in Northern New England Preparation & Instructions

Thank you for participating in this survey!

This survey will take roughly 30 minutes to complete, assuming you’ve already gathered all of the required data. How long it takes to gather the data will vary depending on the budget and number of employees at your organization, and can take up to 3 hours for very large organizations. We strongly encourage you to use this document to identify and gather the relevant information before proceeding to the questionnaire.

The information you provide will remain confidential. Organization-specific data will not be shared with anyone, and we’ll omit any category with less than four responses.

The report from this survey will be published in Fall 2016, and will cost $250. Survey participants will get a complimentary copy of the report. 

If your organization is all-volunteer or none of your employees match the job categories included in the survey, you can still get credit for participating in the survey by completing the first section.

The deadline to complete the survey is 5:00 PM on Friday, June 17th, 2016.

Questions? We’re providing technical assistance…


Preparation Checklist

  • Year your organization was founded
  • Current fiscal year’s operating expenses
  • Percentage of revenue from state and federal government, dues, contributions, and non-governmental fees for service (ticket / product sales, etc.)
  • Number of current employees who are…
  • Seasonal
  • Non-seasonal
  • Full-time (≥ 36 hours per week)
  • Part-time (< 36 hours per week)

Do not convert part-time employees to full-time equivalents.

  • Net change to staffing over the past year
  • Cost of employee benefits, excluding payroll taxes and workers compensation
  • Number of volunteers, including board members
  • Number of board members
  • Executive director’s highest level of education
  • Executive director’s past experience and length of service
  • Additional compensation—car allowance, supplemental retirement, cash bonus, etc.—given to the executive director
  • Details and eligibility requirements for the following types of benefits:
  • Group health and dental insurance
  • Group life insurance
  • Long- and short-term disability insurance
  • Long-term care insurance
  • Retirement plans and counseling services
  • Elder care assistance
  • Tuition reimbursement
  • Employee assistance plan
  • Mileage reimbursement rate
  • Paid time off policy details, including the number of days off based on length of service
  • Average percent salary changes for 2014, 2015, and projected for 2016 (see the “Preparing the Data” section for instructions)
  • The number of employees and average hourly wage for employees who match the job categories included in the survey. It is critical that you read the descriptions carefully and match your employees correctly.

Preparing the Data

Convert Salaries to Hourly Wages

In order to allow for more accurate comparisons, convert salaries to hourly wages. There is a salary conversion chart on the last page of the instructions.

Example

Your Executive Director is paid a salary of $50,000 per year, and works an average of 38 hours per week. To convert their salary to an hourly wage, you should first calculate how many hours they work per year.

38 hours per week × 52 weeks per year = 1,976 hours per year

Then, divide their yearly salary by the number of hours worked per year.

$50,000 per year ÷ 1,976 hours per year = $25.3036… per hour

Rounded to the nearest cent, the hourly wage in this example would be $25.30.

Calculate the Average Salary of all Employees in a Job Category

If more than one employee matches a job category, calculate the average hourly wage for all of the matching employees.

Example

You have 6 employees that match the “Case Manager” category description. Each is paid a different hourly wage.

$12.75, $13.50, $13.50, $14.70, $14.85, $15.59

To calculate the average, add each employees hourly wage.

$12.75 + $13.50 + $13.50 + $14.70 + $14.85 + $15.59 = $71.39

Then divide the sum of their hourly wages by the number of employees.

$71.39 per hour ÷ 6 employees = $14.1483… per hour

Rounded to the nearest cent, the average hourly wage in this example would be $14.15.

Calculate the Average Percent Salary Change

To calculate the average percent salary change, determine the percent salary change for each employee, and then average those percentages. Do not report the percentage change in total salary.

Example

Your organization has 3 employees, each with different wages and having received different raises and pay cuts.

Employee

2015 Salary

2016 Salary

Employee 1

$40,000

$42,000

Employee 2

$30,000

$31,200

Employee 3

$50,000

$49,500

To calculate the percent salary change for each year, subtract the employee’s original salary from their new salary, and divide the result by their original salary.

(($42,000 - $40,000) ÷ $40,000) × 100 = 5%

Once you’ve calculated the percent salary change for each employee in a given fiscal year, calculate the sum each employees percent salary change change and then divide that by the number of employees.

5% raise + 4% raise - 1% pay cut = 8% raise

8% raise ÷ 3 employees = 2.66…% raise per employee

Rounded to the nearest hundredth, the average percent salary change in this example would be 2.67%.


Salary Conversion Chart

Annual Salary

Equivalent Hourly Wage

40 hours / week

37.5 hours / week

36 hours / week

20 hours / week

$12,500.00

$6.01

$6.41

$6.68

$12.02

$13,750.00

$6.61

$7.05

$7.35

$13.22

$15,000.00

$7.21

$7.69

$8.01

$14.42

$16,250.00

$7.81

$8.33

$8.68

$15.63

$17,500.00

$8.41

$8.97

$9.35

$16.83

$18,750.00

$9.01

$9.62

$10.02

$18.03

$20,000.00

$9.62

$10.26

$10.68

$19.23

$21,250.00

$10.22

$10.90

$11.35

$20.43

$22,500.00

$10.82

$11.54

$12.02

$21.63

$23,750.00

$11.42

$12.18

$12.69

$22.84

$25,000.00

$12.02

$12.82

$13.35

$24.04

$26,250.00

$12.62

$13.46

$14.02

$25.24

$27,500.00

$13.22

$14.10

$14.69

$26.44

$28,750.00

$13.82

$14.74

$15.36

$27.64

$30,000.00

$14.42

$15.38

$16.03

$28.85

$31,250.00

$15.02

$16.03

$16.69

$30.05

$32,500.00

$15.63

$16.67

$17.36

$31.25

$33,750.00

$16.23

$17.31

$18.03

$32.45

$35,000.00

$16.83

$17.95

$18.70

$33.65

$36,250.00

$17.43

$18.59

$19.36

$34.86

$37,500.00

$18.03

$19.23

$20.03

$36.06

$38,750.00

$18.63

$19.87

$20.70

$37.26

$40,000.00

$19.23

$20.51

$21.37

$38.46

$41,250.00

$19.83

$21.15

$22.04

$39.66

$42,500.00

$20.43

$21.79

$22.70

$40.87

Annual Salary

Equivalent Hourly Wage

40 hours / week

37.5 hours / week

36 hours / week

20 hours / week

$43,750.00

$21.03

$22.44

$23.37

$42.07

$45,000.00

$21.63

$23.08

$24.04

$43.27

$46,250.00

$22.24

$23.72

$24.71

$44.47

$47,500.00

$22.84

$24.36

$25.37

$45.67

$48,750.00

$23.44

$25.00

$26.04

$46.88

$50,000.00

$24.04

$25.64

$26.71

$48.08

$52,500.00

$25.24

$26.92

$28.04

$50.48

$55,000.00

$26.44

$28.21

$29.38

$52.88

$57,500.00

$27.64

$29.49

$30.72

$55.29

$60,000.00

$28.85

$30.77

$32.05

$57.69

$62,500.00

$30.05

$32.05

$33.39

$60.10

$65,000.00

$31.25

$33.33

$34.72

$62.50

$67,500.00

$32.45

$34.62

$36.06

$64.90

$70,000.00

$33.65

$35.90

$37.39

$67.31

$72,500.00

$34.86

$37.18

$38.73

$69.71

$75,000.00

$36.06

$38.46

$40.06

$72.12

$80,000.00

$38.46

$41.03

$42.74

$76.92

$85,000.00

$40.87

$43.59

$45.41

$81.73

$90,000.00

$43.27

$46.15

$48.08

$86.54

$95,000.00

$45.67

$48.72

$50.75

$91.35

$100,000.00

$48.08

$51.28

$53.42

$96.15

$105,000.00

$50.48

$53.85

$56.09

$100.96

$110,000.00

$52.88

$56.41

$58.76

$105.77

$115,000.00

$55.29

$58.97

$61.43

$110.58

$120,000.00

$57.69

$61.54

$64.10

$115.38

$125,000.00

$60.10

$64.10

$66.77

$120.19

Job Category Descriptions

Carefully review each job category’s description before responding to ensure you’re providing data for the appropriate job category.

Respond only for the job categories with descriptions that match your organization’s employees and only report data for full-time employees, unless the job category has “part-time” in the title.

The job category titles are less important than the descriptions, so don’t be concerned if the titles don’t match those used in your organization.

You may not be able to report data for all of your organization’s employees, as their job description may not match those of the job categories we’re tracking.

Administration and Management Group 100

Provides overall management, planning, and leadership of the organization. Reports directly to the Board of Directors. Works with the Board and Committees to establish policies and programs and administers such programs. Interprets the organization's purpose and programs to outside organizations and the public. Develops and administers standards and procedures related to human resources (including staff development), budget, and physical facilities. Prepares, distributes, and maintains a variety of reports. May direct or coordinate fundraising.

Typical Requirements: Master's degree and 5+ years of experience.

Use this job category for executive directors who work < 36 hours per week.

Manages a range of internal organizational operations depending on the size of the organization, including one or more of the following areas: human resources, financial systems and budgeting, Board communications, information systems, and support staff. Reports to the Executive Director. Assists the Executive Director in management functions and may act in the Director's absence. Supervises at least one other employee.

Typical Requirements: Bachelor's degree (master's degree preferred) and 5+ years of experience.

Manages a set of interrelated programs or a specific division of the organization. Analyzes community needs to develop new programs and enhance current programs. Selects, trains and evaluates the performance of the division's staff. Communicates the division's programs and services to the community. Develops and manages the division's budget.

Typical Requirements: Bachelor's degree (master's degree preferred) or equivalent and 3+ years of experience.

Use this job title for program or division directors who work < 36 hours per week.

Administrative Support Services Group 200

Provides professional administrative support to the Executive Director or another member of the senior management staff. Composes, transcribes, edits, and disseminates reports, memos, and other senior level correspondence. Coordinates meetings and maintains calendars. Prepares materials for meetings and records meeting minutes, Establishes and maintains filing systems. Assists with special projects and record keeping.

Typical Requirements: Associate's degree and 2+ years of experience.


Supervises, hires, trains, and evaluates clerical support staff. Ensures that support functions are effective, efficient, and responsive to the needs of the organization. Establishes administrative procedures. Maintains supplies and equipment. Maintains vendor records in the absence of a Business Manager. May also perform clerical functions as needed.

Typical Requirements: Associate's degree and 4+ years of experience.

Receives telephone calls and routes calls and visitors to appropriate parties. Records and conveys appropriate messages. Performs typing and other routine clerical work as assigned. May also retrieve and distribute mail.

Typical Requirements: High school diploma or equivalent and 6+ months of experience.

Performs clerical and administrative support functions. Types, distributes and files a variety of reports, correspondence, and memos. Operates office equipment, including personal computers, copiers, fax and postage machines.

Typical Requirements: High school diploma or equivalent and 1+ years experience or secretarial training.

In some organizations, this position may be combined with the duties of a receptionist. However, only those employees who are also assigned the duties of an administrative assistant as described here should be reported under this job category

Use this job category for administrative assistants who work < 36 hours per week.


Performs in number of basic research functions and activities that support the Director of Research and Evaluation. Responsible for gathering, compilation and analysis of various types of data. Drafts research reports and conducts literature searches.

Typical Requirements: Bachelor's degree (master’s degree preferred) with 3+ years experience.

Direct Services Group 300

Helps individuals and families requiring assistance from a social service agency. Conducts interviews and gathers physical, psychological, and social information to determine the client’s needs. Counsels clients privately, with the family, or in a group. Refers clients to appropriate community resources. Note: This is a non-supervisory position, even though the word "Manager" appears in the position title.

Typical Requirements: Bachelor's degree in social work or related field and 1+ years of experience.

Develops and leads activities for children to promote social, physical, and intellectual growth in a preschool, day care center, or other child development facility. Plans individual and group activities to stimulate growth in language, social, and motor skills, such as following directions, playing with others, and using play equipment.

Typical Requirements: Bachelor's degree in early childhood education or related field.

Provides services to assist individuals or groups achieve more effective personal, educational, or vocational development. Works with clients individually or in a group setting to identify and resolve issues including personal and/or emotional problems, substance abuse, family issues, and educational and/or career problems.

Typical Requirements: Bachelor's degree or equivalent in human services or related field and 3+ years of experience, or master's degree in counseling and 1+  years of experience.

Helps provide counseling to clients to address educational, social, behavioral, medical, or other issues. Interviews clients to assess social and emotional capabilities. Consults with other professionals and families to determine causes of problems and their possible solutions. Refers clients to other community resources when needed.

Typical Requirements: Bachelor's degree in social work, license, and 1+ years of experience.

Counsels clients and helps them address educational, social, behavioral, medical, or other issues. Works with clients to determine causes of problems and their possible solutions, then helps clients pursue the best course of action. Refers clients to other community resources when needed.

Typical Requirements: Master's degree in social work, license,  and 3+ years of experience.

Plans and implements a developmentally appropriate curriculum for the assigned student group. Supervises students in the classroom. Develops and maintains teaching resources. Maintains relationships among students, parents, or guardians, volunteers, staff, and the community.

Typical Requirements: Bachelor's degree and a New Hampshire State Teaching Certificate.

Interacts with consumers in a variety of potential settings, including community homes, family and individual homes and generic community settings, providing personal care, instruction, guidance, mentoring and companionship, under the direction of supervisory staff. The direct care worker provides a level of care that enhances the health, safety and contentment of the individuals served.

Typical Requirements: Certification required. High school diploma or equivalent, criminal and child abuse clearance, 18+ years old, and certified. A valid driver’s license may be required.

Provides basic patient care under direction of nursing staff. Perform duties, such as feed, bathe, dress, groom, or move patients, or change linens.

Typical Requirements: Certification required. High school diploma or equivalent, criminal and child abuse clearance, 18+ years old, and certified. A valid driver’s license may be required.

Facilities Management Group 400

Performs food production activities, including food preparation, supplies and equipment care, packaging, storage, and reporting. Plans menus in response to supplies available and to special dietary requirements when appropriate. May also serve food and clean up the food preparation site.

Typical Requirements: High school diploma plus 1+ years of experience.

Drives vehicles, adheres to driving schedules, and may attend to passengers' needs, Maintains vehicles in proper and safe working condition.

Typical Requirements: High school diploma or equivalent and any specialized driver’s licenses needed.

Maintains the organization’s facility in clean and orderly condition. Sweeps, mops, and empties trash, tends to recycling and may perform minor upkeep of environmental systems including heating and air conditioning. May perform repairs and other upkeep functions to maintain the organization's physical facility. May also assist with moving furniture and equipment.

Typical Requirements: High school diploma or equivalent.

Oversees the maintenance of a single property, including janitorial services, repair and upkeep, and personal and building security.

Typical Requirements: High school diploma and 1+ years of experience.

Financial Management Group 500

Utilizes accounting and spreadsheet software to accurately maintain all general ledger accounts, reconcile bank statements, conduct monthly and year-end closing procedures, and prepare monthly financial statements using generally accepted accounting principals. Assists with the audit preparation of state and federal financial filings.

Typical Requirements: Bachelor's degree in accounting or related field and 2+ years of experience.

Keeps records of financial transactions for the organization. Reconciles and balances accounts. May perform various other duties pertaining to financial transactions.

Typical Requirements: Associate's degree in accounting or bookkeeping, or 2+ years of experience.

Use this job category for bookkeepers who work < 36 hours per week.

Oversees operations including purchasing, insurance, and billing. Ensures that the organization meets its budget targets for operational income and expenses. Maintains vendor and bid records. Complies with required filings by local, state, and federal agencies for agency licensure and management.

Typical Requirements: Bachelor's degree in management or related field, or associate's degree and 2+ years of experience.

Provides overall direction for all financial management, accounting, and budgeting functions on behalf of the Executive Director. Develops financial procedures and directs their implementation. Manages all financial and accounting activities. Performs financial planning as part of the management team. Manages business and accounting staff.

Typical Requirements: MBA or equivalent and 2+ years of experience.

Senior Management Group 600

Manages one or more aspects of the organization's computer systems, including local area network (LAN), database, or Internet communications. Purchases and maintains computer hardware. Installs and configures operating and ancillary software. Assists and trains system users.

Typical Requirements: Bachelor's degree in computer science or equivalent and 1+ years of experience.

Works closely with the Executive Director and the Board of Directors to develop a comprehensive fundraising strategy to expand philanthropic support for the organization. Manages all components of the fundraising plan including (but not limited to): annual giving, planned giving, corporate and foundation grants, major individual and corporate gifts, and special fundraising events. Manages (either directly or indirectly) all staff members of the development department.

Typical Requirements: Bachelor's degree or equivalent, professional development training in fundraising, and 3+ years of experience.

Use this job category for development directors who work < 36 hours per week.

Develops and organizes all human resources activities of the organization. Develops and implements recruitment, selection, compensation, benefits, employee relations, and training and development programs. Develops human resources policies and procedures and ensures compliance with applicable legislation and regulations.

Typical Requirements: Bachelor's degree in human resources, industrial relations, or related field and 3+ years of experience.


Designs, develops, and implements the communications and public relations program to build awareness of the organization's mission, programs, and achievements. Manages and coordinates all media relations, special community events, and external publications. Represents the organization at public events.

Typical Requirements: Bachelor's degree or equivalent and 3+ years of experience.

Use this job category for PR / communications directors who work < 36 hours per week.

Organizes and coordinates one or more projects undertaken by the organization as the only staff person assigned to manage the projects. Develops activities and related timelines to meet established project goals. Tracks project expenses to ensure they do not exceed the projects' budgets. Evaluates projects' results and prepares related reports for the management of the projects.

Typical Requirements: Bachelor's degree or equivalent and 1+ years of project related experience.

Use this job category for project managers who work < 36 hours per week.

Coordinates organization's public policy and lobbying activities, in coordination with Executive Director and/or Board. Researches and develops policy positions. Develops and implements grassroots and/or direct lobbying strategies. Develops relationships with policy-makers, media, and activists.

Typical Requirements: Bachelor’s degree and 5+ years of experience, or master’s or law degree and 3+ years of experience.

Use this job category for public policy directors or lobbyists who work < 36 hours per week.

Coordinates the organization’s student and community volunteer program. Consults with staff to determine the organization's needs. Interviews, screens, and places volunteers in appropriate programs and activities. Prepares appropriate volunteer training and procedure manuals. Conducts volunteer orientation and training sessions. Speaks to community groups to explain the organization's activities and recruit potential volunteers. Prepares reports on the extent, nature, and value of the organization's volunteer program.

Typical Requirements: Bachelor's degree or equivalent and  1+ years of experience.

Use this job category for volunteer coordinators who work < 36 hours per week.

Manages the organization’s research efforts, including project management, designing and implementing evaluations and data analyses. Expertise in both quantitative and qualitative evaluation methods. Works closely with the Executive Director and Development Director to meet all funding requirements.

Typical Requirements: Ph.D in program evaluation or related field and 6+ years of experience.