PRIVACY POLICY
HUBSPRING HEALTH - “The Hub”
Last updated; Nov. 29, 2016
Hubspring (“Hubspring,” “we” or “us”) is committed to protecting the privacy and security of your personally identifying information. We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose your Personal Information, Usage Data and Message Data (as those terms are defined below) when you use the Hubspring Hub (the “Platform”) or other Hubspring application or service (collectively with the Platform, the “Services”). This Privacy Policy also explains how you can manage your information preferences. By using the Services you consent to this Privacy Policy.
When you register for The Hub, we collect information that personally identifies you, such as your name, address, mobile telephone number, e-mail addresses and other information that you provide to us or that you include in any Hubspring profile or account (“Personal Information”). You may be asked to provide us with certain Personal Information when you register to use the Services, and at other times. The decision to provide this information is voluntary. However, if you choose not to provide the requested information, you may not be able to use certain features of the Services.
If you provide your third-party account credentials to us or otherwise sign in to the Services through a third party site or service, you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into your account with us if authorized by your employer, the “Covered Entity”, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy.
We automatically collect usage information that allows us to collect information regarding how users access and use the Services (“Usage Data”). For example, when you download and use Services such as The Hub, we automatically collect information on the type of device you use and the device identifier (or “UDID”). Additionally, each time you use the Services, we automatically collect information regarding the type of web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view, the time and duration of your visits to the Site, crash logs and other information relating to your use of the Services. We use this information to analyze trends, administer the Services, troubleshoot any user problems, and to enhance and update the Services.
When you send or receive messages using our Services, we may process and store your messages, log and contact data, and other related information (“Message Data”) in order to provide these Services to you. In accordance with The Health Insurance Portability and Accountability Act of 1996 “HIPAA” it is required that all Message Data be stored for up to 6 years after the termination of service. Thereafter, its destruction, Message Data is permanently deleted and cannot be retrieved by Hubspring, except for those clients who have paid separately for us to archive such Message Data indefinitely.
Like many other websites, we use cookies on the Site (a small removable data file that is stored by the web browser on your computer that identifies your computer and browser when you visit our Site or use our Services). We do not use cookies to collect Personal Information but rather to improve the quality of the Services. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the Site may not function if you delete or disable cookies. Some of the Service Providers (as defined below) that we work with may use their own cookies in connection with the services they perform on our behalf. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.
As a general policy, we use Personal Information and Message Data for internal purposes only. We do not sell or rent information about you. We will not disclose Personal Information or Message Data to third parties without your consent, except as explained in this Privacy Policy.
As explained under “INFORMATION WE COLLECT – PERSONAL INFORMATION,” Personal Information and your contact lists and/or address book data may be used, when permitted by you, to find and connect users of the Service. Additionally, Hubspring may use your Personal Information to contact you regarding the Services. For example, we may, with your permission, message you to let you know about new releases, patches and other updates to the Services.
From time to time, we may establish business relationships with other businesses that we believe are trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, customer relationship management and data storage and management. We provide our Service Providers with only the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information and Message Data from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information or Message Data in any other manner than as specified by Hubspring.
We may also work with third party marketing and advertising companies. These companies may collect and use information about your use of the Services in order to provide advertisements about goods and services that may be of interest to you or for direct marketing campaigns. Advertisements may be shown via the Services or third party websites. These companies may place or recognize a unique cookie on your computer or use other similar technologies.
We may use and disclose to third parties certain Usage Data regarding the Services. We use Hubspring Analytics to help analyze how users use the Service. We use the information we get from Hubspring Analytics only to improve our Service. Hubspring Analytics collects only the IP address assigned to you on the date you visit the Service. We do not combine the information generated through the use of Hubspring Analytics with your Personal Information.
OTHER TRANSFERS
We may share Personal Information, Usage Data and Message Data with businesses controlling, controlled by, or under common control with Hubspring. If Hubspring is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information, Usage Data and Message Data in connection with such transaction.
Hubspring cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose Personal Information, Usage Data, Message Data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order) or enforceable governmental request; (b) enforce the Terms or the Services, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of Hubspring, its users or the public as required or permitted by law.
Certain user profile information, including your name, location, and any video or image content that you have uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for our services. Please remember that any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose in a manner other users can view (on Streams, in messages and chat areas, etc.) becomes available to other users on your Hub, not in any public domain, and can be collected and used by anyone on your Hub. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments.
Hubspring is committed to protecting the security of your Personal Information. We employ security measures designed to protect your Personal Information from unauthorized access. Regardless of efforts to maintain full end to end encryption and implementation of safeguards in accordance with HIPAA, no data transmission over the Internet or other network, including any of Hubspring’s services can be guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee the security of any information you transmit on or through the Services and any information you transmit is sent at your own risk.
Please be aware that your Personal Information and Message Data may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. By using the Services, you agree that the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.
You can always review, correct, update, or change your Personal Information. Upon your request, we will: (1) correct, update or change your Personal Information; (2) stop sending emails to your email address if you wish to opt out of our direct marketing efforts; and/or (3) disable your account to prevent any future activity through that account. You may make any of these requests by emailing the request to Support@Hubspring.com. If you have questions or concerns regarding this Privacy Policy, please e-mail them to TheHub@Hubspring.com. Please do not email any sensitive information, such as Patient Information.
We may periodically change this Privacy Policy. If we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes become effective upon posting on the Site, the date of which is shown as the “Revised On” date in the revised Privacy Policy. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. By continuing to use the Services, you agree to be bound by the revised Privacy Policy.