Teelsoft Privacy Policy
EFFECTIVE DATE: April  1, 2017

The FalconRide, FalconSell, FalconBook, and FalconFood mobile applications (collectively the “Apps”, individually the “App”) and services, as well as the Teelsoft LLC website located at https://apps.teelsoft.net (the “Site”) and any content therein (collectively, the “Services”) offer “Valid Users” a forum to perform various tasks. A “Valid User” is currently defined as an individual that has an active usafa.edu email account. Individuals use the Apps to post rides, request rides, reserve rides, sell items, sell books, post food runs, and order from food runs. This Privacy Policy (“Policy”) describes how we collect, use, and disclose information that we obtain about users of our Services as they use our mobile applications (the “Apps”) and/or the Site.

What Information We Collect

Account Information. When you first launch one of the Apps, we ask for an email address that will authenticate you as a “Valid User” of the service and the App. A “Valid User” is currently defined as an individual that has an active usafa.edu email account. If the email address you provide follows the rules for being a “Valid User”, we send a unique authentication code to that email address. You then use the authentication code to start using the App.

Note: If we feel that there are users of our Services that are no longer “Valid Users”, we may ask you to enter your email address again to re-authenticate that you are valid.

We may also collect the following information:

  1. Your content and usage. We must collect and store any content you submit to our Services -- or there wouldn’t be any Services! The content includes anything that you post (for example, rides and ride requests, items for sale, etc.) and other information we need to efficiently run the Services for you.
  2. Other Information that YOU Provide to Us.  When you contact Teelsoft, we will collect any information you volunteer. If you don’t provide it, we don’t collect it!
  3. Information We Collect Automatically. We automatically collect some information about your use of the Services to help us efficiently provide the Services to you. These are items such as: access time, device ID, application ID or other unique identifier; and your activities within the Services. The previous list may not be exhaustive BUT we don’t collect anything that we don’t need (that costs us money!).

Bottom line: We only collect what we need to make the Services useful to you.

How We Use Information We Collect

In general, we use the information we collect from and about you to efficiently provide and operate the Services for you, respond to your requests, and to provide customer service and technical support. We may also use information you provide:

Where Information is Processed

The Apps and Teelsoft are based in the United States. No matter where you are located, you consent to the processing and transferring of your information in and to the U.S. and other countries. The laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live. And, your information may be made available to government or law enforcement if requested through the proper channels.

How We Share Information

An App’s content that you post is shared with and viewable by other App users. We try to ensure all App users are “valid users”, however we and you cannot be assured that is always the case.

The information we collect, including personally identifiable information, may be shared as follows:

Your Content

You can delete content you have posted. Content you delete will be hidden from other users. However, Teelsoft may maintain a copy of such content in our records.

Push Notifications/Alerts

We may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device.

Third Party Analytics

We may use automated devices and applications, included those offered by third parties to evaluate usage of our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. The information collected may include device manufacturer and operating system, IP address, browser type, session start/stop time, and user activity.

Contact Us

If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at support@teelsoft.net.

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy at any time. We will endeavor to inform you through the App that changes have been made.  We will post any changes to this Policy on our Site, at https://apps.teelsoft.net/marketing/faq. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site, or providing notice in our App.