LAstest

https://x.com/doondookins/status/2072411291864506846

 **GUYS, WE NEED TO EMAIL GAMESCOM AND LET THEM KNOW HOW THEIR 2025 WINNER IS TREATING ITS GLOBAL PLAYERS**

m.grollius@koelnmesse.de

s.krenkel@koelnmesse.de

Subject: Concern Regarding Love and Deepspace, 2025 Best Mobile Game Winner

Dear gamescom team,

I’m writing as a global player of Love and Deepspace, which won Best Mobile Game at gamescom 2025. Many of us were proud to see a female-oriented romance game receive that recognition on an international stage. However, the game is now facing a serious global backlash after Papergames/Infold promoted its newly announced sixth love interest, Valko/Ao Yin, publicly reassured players that he was part of the game’s long-term content plan, and then abruptly cancelled his launch and all future development only days later.

This decision has left many global players feeling misled and discarded. The backlash is already visible: petitions to restore Valko have reached a combined 300,000 signatures, the official Instagram account have dropped from about 1 million followers to around 925,000, and the game’s ratings have fallen sharply on both the Apple App Store (4.3 to 3.1) and Google Play (1.3). I wanted to bring this to your attention because it is deeply disappointing to see a game honored as Mobile Game of the Year treat its international player base this way less than a year later. Many global players are asking how a game celebrated for its worldwide success can now disregard the very audience that helped make it successful.

To papergames

help here with ARMY!!!: https://x.com/jmiclub/status/2072016319365673042 

***#BRINGBACKVALKO*** - *written for ease of repost.*  

Mobile users can tap the `highlighted` sections to copy.

**Emails:**

`support@infoldgames.com`

`support-EN@infoldgames.com`

`loveanddeepspace-en@infoldgames.com`

`advice@papegames.net`

`loveanddeepspace_tw@fearlessgames.net

`loveanddeepspace-jp@infoldgames.com

contact@infoldgames.com

kf@papergames.net

pr@papergames.net

`support-KR@infoldgames.com`

**To be really annoying:**

`dzbd@papegames.net`- branding

**Please edit whatever template you use.**  They may filter out identical emails.


Subject: 主题： 关于敖尹（Valko）取消决定的全球玩家诉求与游戏优化建议 / Feedback regarding Valko’s global cancellation and gameplay optimization

Dear Infold Games / Love and Deepspace Team,

We are writing this letter as a collective of devoted global players who genuinely love Love and Deepspace and care deeply about its sustainable future. The sudden announcement regarding the absolute cancellation of Valko (Ao Yin) and the decision to never introduce a sixth love interest has left the international community deeply heartbroken and uncertain about the game's direction.

We fully understand and respect the gravity of the sensitive issues that led to the recent backlash in the Chinese server. The historical insensitivity regarding the placeholder data and the aggressive tone of the localized promotional dialogues (which many rightfully felt shifted into non-consensual undertones) are severe structural mistakes. We agree that these errors required immediate corporate accountability, profound apologies, and strict internal alignment.

However, a failure in marketing, scriptwriting, or regional localization should be met with a rigorous narrative rewrite, character sanitization, or an extended postponement to fix the presentation, not the absolute global erasure of a fully realized asset. Scrapping a completed character days before launch sets a dangerous corporate precedent, signaling that long-term content is vulnerable to total deletion rather than professional adjustment. This decision effectively penalizes the global audience for an internal development oversight, severely damaging our long-term trust and financial confidence in Infold.

To restore player confidence, reassure the global community, and ensure the game’s healthy expansion, we urge you to reconsider this total cancellation. We would gladly accept an extended delay to properly rework Valko's character. Concurrently, we strongly hope Infold will consider implementing the following structural improvements to strengthen both gameplay and player trust as the roster stands:

  • Increase Diamond Accessibility: Expand the number of ways to earn Diamonds through permanent gameplay, repeatable challenge modes, achievements, and active events.
  • Enhance Event Rewards: Improve overall event rewards so that dedicated, daily players feel their time and investment are genuinely respected.
  • Optimize the Pity System: Lower the hard pity thresholds or adjust the 50/50 mechanics, mitigating the compounding frustration of missing target cards now that the character roster has stabilized.
  • Balanced Progression Paths: Add more progression mechanics that allow players to focus heavily on their favorite characters without feeling mechanically disadvantaged for not pulling for every single love interest.
  • Precise Wish Upgrades: Expand the Precise Wish system by allowing players to block one specific love interest from appearing in their event pull pools, reducing summoning fatigue.
  • Transparent Development Roadmap: Share a clear, high-level roadmap providing broad estimates for upcoming Main Story chapters, character updates, and features so players remain emotionally invested.
  • Permanent Content and Retention: Add more permanent game modes, recurring mini-games, and meaningful anniversary/login rewards to keep the player base engaged between story updates.
  • Direct Developer Communication: Hold regular developer letters or structured Q&A sessions so the community knows their feedback is being systemically reviewed and valued.

We truly hope Infold chooses open communication, transparency, and rigorous content refinement over absolute erasure. We want to see Love and Deepspace grow successfully across all global regions for many years to come.

Thank you for your time, consideration, and dedication to improving the player experience.

Sincerely, The Global Love and Deepspace Player Community

中文版本 / CHINESE VERSION

亲爱的恋与深空团队：

我们是一群深爱这款游戏的海外玩家。写这封信，是想代表全球社区向团队表达我们对彻底取消新角色“敖尹（Valko）”且不再上线第六位男主这一决定的深切痛心与忧虑。

作为海外玩家，我们完全理解并高度尊重国内核心玩家对宣发期间暴露出的一系列严重失误的愤怒。我们明确知晓在历史敏感元素处理上（如占位符争议）出现的重大疏漏，以及部分本地化文案中引发玩家不适的负面用词。这些原则性错误确实是不可接受的，团队理应进行深刻的内部整顿与反思。

然而，宣发与文本上的结构性失误，其最合理的解决方案应当是“彻底的文本重写、设定去敏、内容优化以及无限期延期”，而不是在全区服彻底“抹杀”一个倾注了大量开发心血的成熟角色。这种全盘取消的决策设置了一个极其危险的商业先例，让玩家感到未来的内容随时可能因危机处理不当而被彻底剥夺。这不仅让毫无过错的全球玩家承担了决策失误的连带惩罚，也严重打击了全球玩家对游戏未来的长期信任与付费信心。

为了重建全球玩家的信心，并向市场证明官方具备成熟的危机处理与产品优化能力，我们恳请团队将“彻底取消”调整为“无限期延期重塑”。我们完全愿意等待团队对敖尹进行彻底的合规化大修。同时，结合目前五人男主阵容的现状，为了进一步优化玩家体验，我们恳请官方在后续优化中认真考虑以下机制调整：

  • 增加钻石获取途径： 提高常驻玩法、常驻挑战、成就系统及日常活动中的钻石产出，缓解玩家的资源压力。
  • 提升活动奖励质量： 优化日常及限时活动的奖励配置，让活跃玩家的付出的时间与精力获得应有的尊重。
  • 优化保底机制（Pity System）： 适当降低保底门槛或优化50/50机制，缓解随着角色阵容固定后，玩家因错失心仪思绪而产生的严重挫败感。
  • 多元化养成路径： 提供更具弹性的养成机制，允许玩家专注于自己喜爱的角色，而不会因未抽取其他男主卡面而在玩法体验上受到惩罚。
  • 升级“精准许愿”功能： 允许玩家在限定抽取时自主屏蔽某一位特定角色的干扰，从而提升抽卡的正面反馈。
  • 公开清晰的开发路线图（Roadmap）： 定期提供主线剧情、版本活动及各角色更新周期的宽泛预估，给全体玩家建立稳定的长期期待。
  • 丰富常驻与福利内容： 增加更具趣味性的常驻小游戏、周期性挑战，并提升周年庆及签到福利，维持版本更替期间的社区活跃度。
  • 建立定期沟通机制： 恢复常规的“制作人信件”或Q&A机制，让全球玩家清晰看到意见被认真听取并落实。

我们真诚地希望恋与深空团队能够选择透明的沟通、严格的内容修正，而不是用粗暴的“抹杀”来逃避问题。我们衷心期盼《恋与深空》能够跨越国界，在全球市场实现真正健康、长期的繁荣。

感谢团队在百忙之中阅读这封来自全球玩家的共同心声。

全球猎人玩家社区 谨上

Other options of mail

`Hi! I wanted to ask the Love and Deepspace team to keep Valko's launch. I agree he deserved more time in the spotlight before the launch, deserved more build-up, but genuinely I've been so excited for him. Please reconsider your decision on removing him. For all the negativity, there are so many more people out here who do want him around. Don't give up on us!`

`Valko was a highly anticipated addition to the game and many Global fans find this decision to remove him to be poorly thought out.  We love him already and want the love and care that his artists and writers poured into him to be made available to his fans.  Please reconsider and bring Valko back!  Especially out of respect for the artists, writers, and his voice actors!`

Longer Emails:

Dear Infold,

We are writing because we genuinely love Love and Deepspace and care deeply about its future. That's why the announcement that Valko's launch has been canceled and that there will no longer be a sixth love interest has been so heartbreaking. So many players were excited for his release, and many of us had been looking forward to seeing the game continue to grow with another love interest. We sincerely ask that you reconsider this decision. Please keep Valko's launch and take the time to directly address the concerns players have raised rather than removing him entirely. Canceling a character that so many people were anticipating doesn't resolve the underlying issues—it only creates more disappointment and uncertainty within the community. More than anything, we need communication. Right now, players are left relying on rumors and social media posts because there hasn't been enough direct information from Infold. Please speak to us openly. A clear statement explaining your plans, your reasoning, and the future of the game would go a long way toward rebuilding trust. We also hope you'll consider implementing improvements that would strengthen both gameplay and player confidence:

  • Increase the number of ways to earn Diamonds through permanent gameplay, events, achievements, and repeatable content.
  • Improve event rewards so active players feel their time and dedication are respected.
  • Lower the pity system, especially now that the roster has grown. Many players regularly reach hard pity and still lose their 50/50, making it difficult to collect memories for the characters they love.
  • Add more ways to progress that don't require players to heavily invest in every love interest's cards. Players should be able to focus on their favorites without feeling disadvantaged.
  • Expand the Precise Wish system by allowing players to block one specific love interest from appearing in their pulls. This would make summoning more rewarding while reducing frustration.
  • Share a development roadmap, even if it only provides broad estimates for upcoming Main Story chapters, events, and features. Having something to look forward to helps players remain invested.
  • Consider adding more permanent game modes, recurring challenges, mini-games, or community events that offer meaningful rewards and keep players engaged between story updates.
  • Introduce more login rewards, anniversary gifts, and community appreciation events to recognize and thank the players who continue to support the game.
  • Hold regular developer letters or Q&A sessions so players know their feedback is being heard and considered.

These kinds of changes would reassure players far more than removing anticipated content. They would demonstrate that Infold is listening to its community, improving the player experience, and investing in the future of Love and Deepspace. Please don't let Valko disappear. Many of us weren't just excited for his character—we were excited because the game was finally expanding with a sixth love interest. Taking that away feels like the game is moving backward instead of forward. We truly hope you'll reconsider this decision and choose communication, transparency, and meaningful improvements instead. We care deeply about Love and Deepspace, and we want to see it continue to grow for many years to come. Thank you for taking the time to read this and for considering the feedback of the community that has supported your game and wants to see it succeed.

To whom it may concern,

The release of a 6th Love Interest has been a highly anticipated topic since the confirmation of post-launch LIs.  Hints have been scattered all throughout the game, and many players - myself included - have been extremely excited for his release.  So to see his cancellation is beyond disappointing as it caters towards hateful rhetoric instead of sticking to what is best for the story and characters.  To listen to these hateful fans that would resort to death threats is to set a dangerous precedent that they can get away with anything they like so long as they’re loud enough about it.  The disdain for Global is clear in the conversations around Valko and his cancellation, and as a paying Global player I’m asking that you not cave to pressure and release him as scheduled.  Many players are already leaving over this decision, and I will be one of them if this is not rectified.  I will also make a point to recommend that others leave the game or stay away from Love and Deepspace and all future games by inFold/PaperGames.  You will lose your global market if you stick by this decision.  Let Valko be released and don’t let the entitled, hateful fans get their way.

Dear Infold Customer Support / Development Team / Management Team.

I am writing to formally express my deep concern and disappointment regarding the recent decisions made concerning the character Valko.

The decision to completely remove this character without conducting a comprehensive survey or consulting the international player base is highly concerning. Major development shifts of this nature, executed without broader community input, fundamentally neglect the international market and negatively impact the company's reputation regarding player collaboration.

Furthermore, I would like to address a critical financial matter shared by a significant portion of the community. Many players, including myself, invested real-world currency to pre-farm resources specifically for Valko. Given that this character was abruptly removed without prior in-game or social media announcements, the player base is understandably seeking a formal resolution.

On behalf of myself and the affected community, I request a full refund or equivalent compensation for the financial investments made toward this character.

I trust the company will handle this matter with the appropriate gravity and provide a mature, reasonable solution for its international players. I look forward to your prompt response.

Emails in Chinese:

主题：关于敖尹的玩家心声——恳请重新考虑

亲爱的恋与深空团队：

感谢你们在这段艰难时期倾听玩家的声音。我知道过去几天对所有人来说都不容易，也很感激你们的团队愿意直接回应玩家的反馈。 我想以一个对取消敖尹这一决定感到非常心痛的玩家身份，给你们写这封信。从他第一次公布的那一刻起，他的设计和身世之谜就深深吸引了我。在长时间等待新角色之后，他重新点燃了我对这款游戏的期待，我一直很期待了解他的故事，看他如何融入这个世界。

 我理解大家的不满。

已有角色的长期未更新剧情确实需要被重视，这些诉求是合理的。但我不认为敖尹本身是问题所在,取消他并不能解决这些问题，反而让另一部分期待迎接他的玩家感到失望。

 我也想到了所有为他付出心血的人：编剧、美术、动画师、程序员、音乐制作人、配音演员们，他们投入了大量时间和精力才让这个角色得以呈现。如果这些努力最终无法让玩家体验到，实在令人惋惜。 恳请你们考虑除永久取消之外的其他方案。哪怕他的上线需要推迟，等现有角色得到应有的剧情更新之后再说，我也愿意等待，相信很多玩家也是如此。

 恋与深空一直以来都致力于为玩家创造难忘的回忆，而敖尹在我们真正与他相遇之前，就已经在很多人心中留下了意义。无论你们最终做出怎样的决定，我都希望你们能记得，有许多玩家曾经为他感到期待，也仍然希望有一天他能在恋与深空中找到属于自己的位置。

 感谢你们读完这封信

Apple & IOS Report

Under Section 5.6 of the Apple Developer Code of Conduct and Google Play’s Deceptive Behavior policy, developers are strictly prohibited from engaging in bait-and-switch marketing.

What to write: "The developer (Infold/Papergames) engaged in bait-and-switch marketing, violating Apple Sec. 5.6 / Google Deceptive Behavior policies. They aggressively promoted and took pre-orders/purchases for 'Valko' to drive Q2 revenue, then deleted the product before delivery. This is a formal Developer Fraud & Compliance Violation."

APPLE (iOS): Go to reportaproblem.apple.com and sign in. Select "Report a scam or fraud" from the dropdown menu. Paste the template above into the text box and submit.

GOOGLE PLAY (Android): Search Google for "Google Play Report Malicious Developer Form". Select "Deceptive Behavior" as the reason. App: Love and Deepspace | Developer: Infold Games Paste the template above into the description and submit.

Tip: Change a word or two in the template so the app stores don't spam-filter it! 

To IGN

Pitch Template to IGN Staff / News Tips

Subject: NEWS TIP: Multi-million dollar gacha 'Love and Deepspace' cancels upcoming character days before launch amid major international PR crisis

Body: Hello,

I wanted to share a major, unprecedented event currently unfolding in the mobile gaming industry that deserves press coverage.

Infold Games has just announced the absolute, global cancellation of "Valko" (Ao Yin), a fully developed, 3D romanceable character for their flagship title Love and Deepspace, just days before his official July 9th launch and scheduled showcase at Anime Expo 2026.

The sudden erasure comes after severe backlash in the Chinese market due to internal corporate blunders, including localization discrepancies where the Chinese script featured highly controversial, predatory themes, and an alarming internal placeholder code ("A-0731") that inadvertently referenced WWII war crimes (Unit 731).

While the developer opted for total cancellation to avoid regulatory sanctions in China (which accounts for 76% of their revenue), this decision has effectively penalized and alienated the global player base, who had no part in the controversy and are now organizing a massive financial boycott.

This is a rare, unprecedented corporate move where years of asset development and international marketing have been wiped out overnight due to cross-cultural PR mismanagement.

You can find the official cancellation notices and the community's mounting backlash via these links: [Insertar link de tweets masivos, hilos de Reddit o el comunicado de Infold]

Thank you for your time and investigation into this matter.

STEPS

How to Report the Valko Situation to IGN (Step-by-Step)

Step 1: The Official Route (News Tips)

This is the standard way to send a news story to the entire IGN editorial team.

Step 2: The Direct Route (Contacting Editors)

Instead of a general inbox, you can message the specific person in charge of the news desk. The image highlights Wesley Yin-Poole (Director of News at IGN).

  • What to do: Find the editor's corporate profile or contact them directly on social media platforms like X (Twitter).
  • The Links:

Step 3: Crafting the Pitch (What to write)

Journalists are very busy. Keep your message short, clean, and professional.

  1. Do not make it emotional: Do not just say "we are sad". Explain it as a massive industry scandal.
  2. Explain the "Why": Mention that a multi-million dollar character was deleted days before launch due to translation errors and a major historical controversy (the "A-0731" code) that risked the game's license in China.
  3. Include Proof: Add 2 or 3 links to high-engagement tweets, Reddit threads, or the official cancellation letter so the journalist can see the community is actually protesting.

Email to IGN for publicity (please edit to avoid spam filters):

Link: https://corp.ign.com/contact 

Hello IGN team,

I wanted to send a tip about a major developing controversy in the Love and Deepspace fandom.

Today, the official Love and Deepspace account announced that Valko, the game’s newly revealed sixth love interest, has been canceled.

This is especially notable because Valko had only just been announced as the game’s sixth male lead, with his debut planned for Version 6.0. His reveal triggered intense backlash, particularly from parts of the Chinese player base. Much of the criticism focused on his appearance, his “Westernized” design, and the belief that his addition would take resources away from the existing love interests.

However, the backlash appears to have gone far beyond normal criticism. Players have been circulating reports and screenshots alleging death threats, harassment, funeral-themed protest items, cow dung being sent to or left near the company’s HQ, and discriminatory comments aimed at the character’s perceived Western appeal and werewolf-coded/queer-coded presentation. There have also been widespread accusations from global fans that some of the backlash included racist and homophobic rhetoric.

The reason I think this is newsworthy is that the company appears to have fully capitulated to the most hostile side of the backlash. By canceling Valko outright after his reveal, many players feel Love and Deepspace is effectively rewarding harassment and discriminatory fandom behavior rather than drawing a line against it. Fans who were excited for Valko are now upset not only because the character was canceled, but because the decision seems to validate the harassment campaign against him.

This could be a significant story about live-service games, otome fandom, Chinese/global player-base tensions, and what happens when companies respond to extreme fan backlash by removing announced content.

Thank you for looking into it.

Other res & PROOF

We can have global exclusive: https://x.com/allemood/status/2071987069316911183

https://x.com/VicLoveSylus/status/2072040880391770553

CN girlies are with VALKO!!: https://x.com/i/status/2071994408275177522 

ads still up (FALSE ADVERTISING!!):

A well written post to have in mind: https://www.facebook.com/groups/855971367180469/permalink/1035378919239712/?mibextid=wwXIfr&_rdr 

A big sponsor is supporting us, is this true?: https://x.com/Cherrylladygirl/status/2072069237435482314?s=20 

help here with ARMY!!!: https://x.com/jmiclub/status/2072016319365673042 

Official Feedback Survey:

https://docs.google.com/forms/d/e/1FAIpQLSfQOLV2FT8TmY5ILX67Am0FMfyP4ixUl64YsvG2oo98Ki_x3Q/viewform 

Petition links:

YES! Keep it going! That's what we need. We're not fighting with CN, let them do as they please. Give the rest of us our Valko!!

Please consider leaving the CN server as it is but restore Valko for all other servers. The CN players have spoken, so be it, please let the rest of us represent ourselves. Fans from all over in all of the other servers were so looking forward to this breath of fresh air, warm-hearted, and lively character. We have also been waiting for at least a year (with that "Coming Soon" clearly indicating a 6th LI would arrive) for Valko's arrival. Now he's here, some of us bought the pass, we recruited new players who love Valko's energy, we started our fan pages, made fan art...we were ready and excited to accept him. And without any care for our feelings; our money spent; and our love for the character the devs, and artists, and writers at Infold lovingly created, the character was just ripped away from us, just as our excitement and attachment was rising.

Most importantly, some of your most serious global fans TRULY loved the story. We loved looking for easter eggs and contemplating theories and symbolism. We tried to meet the passion you showed for the character and story with our own. Now you are, overnight, completely rewriting the story. Clearly Valko was planned from the beginning, anyone paying close attention in the game new this and was so excited to see how all of the threads would be pulled together. And now here we are. Absolutely devastating.

CN server is what it is, and I respect that. But PLEASE give the rest of the servers, the rest of us who love the game, and the story, and Valko, the REAL story we've been building up to and a character that was clearly so full of warmth and joy. WE LOVE AND WANT VALKO.

European Consumer Centres Network (ECC-Net) – probably the best first step.

They help consumers with cross-border disputes involving companies based outside their own country.

They can advise whether your complaint falls under EU consumer law and direct you to the appropriate authority.

Official website: https://www.eccnet.eu/ 

Consumer Protection Cooperation Network

This is the EU-wide network of consumer enforcement authorities.

Individual consumers generally do not submit complaints directly to the CPC Network, but complaints to national authorities may be shared through it if they involve widespread cross-border issues.

Official information: https://commission.europa.eu/topics/consumers/consumer-rights-and-complaints/enforcement-consumer-protection/consumer-protection-cooperation-network_en 

⁠

European Commission

The Commission generally doesn’t resolve individual disputes, but reports about widespread cross-border practices can inform enforcement priorities.

Official information: https://commission.europa.eu/topics/consumers/consumer-rights-and-complaints_en 

Archive

VALKO EXCERPT - 1080p YT & IG

https://x.com/Yumiarrt/status/2071985503285776474 

With JP videos: Valko