Tracking Your Parcel Shipment
Use the following carrier links/contacts to track your parcels:
800-463-3339 FedEx Ground and Express;
734-946-8050 UPS - United Parcel Service;
977-778-0942 Prestige - Amazon carrier;
(800) 275-8777 US Postal Service
(800) 225-5345 DHL
(888) 511-4811 Purolator
416-979-8822 Canada Post
There are many reasons that shipments are not delivered to an address:
Improperly Addressed: the shipment was not properly addressed by the sender;
Delivery Intercept: the sender requested that the carrier perform a DELIVERY INTERCEPT and stop the delivery of the goods. The primary reason a shipper calls in a DELIVERY INTERCEPT is because the credit card or other payment that they initially accepted was later declined by the payment processor and the shipper wants the goods returned until they receive proper payment;
Unavailable or Business Closed: our office was not open when the driver attempted to deliver. In these cases the driver will return during our regular Monday - Friday hours to complete the delivery.
DO NOT CALL OR EMAIL US IF THERE IS AN ERROR IN DELIVERY.
Contact the Carrier listed above.
Only the party that generated the shipping label (the person/business from whom you purchased the goods can remove a DELIVERY INTERCEPT. You must contact that person or business directly.
We cannot contact them on your behalf.
FedEx Ground and Express; ph: 800-463-3339 FedEx Ground: 734-429-6170
UPS - United Parcel Service; ph: 734-946-8050
Prestige - Amazon carrier; ph: 734-946-5788; fax: 734-946-8683
US Postal Service Taylor ph: 734-946-4863