Tracking Your Parcel Shipment

Use the following carrier links/contacts to track your parcels:

800-463-3339           FedEx Ground and Express;          

734-946-8050           UPS - United Parcel Service;  

977-778-0942    Prestige - Amazon carrier;                

(800) 275-8777  US Postal Service                 

(800) 225-5345  DHL                                         

  EMS

(888) 511-4811  Purolator   

416-979-8822   Canada Post 

Undelivered Shipments

There are many reasons that shipments are not delivered to an address:

Improperly Addressed: the shipment was not properly addressed by the sender;

Delivery Intercept: the sender requested that the carrier perform a DELIVERY INTERCEPT and stop the delivery of the goods.   The primary reason a shipper calls in a DELIVERY INTERCEPT is because the credit card or other payment that they initially accepted was later declined by the payment processor and the shipper wants the goods returned until they receive proper payment;

Unavailable or Business Closed: our office was not open when the driver attempted to deliver.  In these cases the driver will return during our regular Monday - Friday hours to complete the delivery.  

DO NOT CALL OR EMAIL US IF THERE IS AN ERROR IN DELIVERY.

Contact the Carrier listed above.

Only the party that generated the shipping label (the person/business from whom you purchased the goods can remove a DELIVERY INTERCEPT.  You must contact that person or business directly.  

We cannot contact them on your behalf.

FedEx Ground and Express;        ph: 800-463-3339    FedEx Ground: 734-429-6170

UPS - United Parcel Service;          ph: 734-946-8050

Prestige - Amazon carrier;        ph: 734-946-5788;        fax: 734-946-8683

US Postal Service Taylor         ph: 734-946-4863

DHL

EMS

Purolator

Canada Post