Solidtango is an Online Video Platform, also called OVP, for streaming video, live and on-demand, on the Internet. The OVP is available to legal persons and other organizations or groups who want to create their own, (the "Playchannel"). Each Playchannel offers different features. Some features, such as live and on-demand video (free or Pay-Per-View), uploading videos, commenting and chat, requires login.
Customers at Solidtango who uses the OVP for making content available in the form of video, audio, image and text are responsible for its own content (the "Publisher").
The platform is provided by Solidtango AB ("Solidtango” or "We" or "Us"), corporate number 556671-5586.
Solidtango AB is registered in Sweden with our main office at: Lumaparksvägen 9, 12031 Stockholm, Sweden.
Solidtango provides an Online Video Platform (hereinafter "the Service") that gives anyone with a user account the ability to watch videos via streaming (such as broadcasting, movies, concerts, lectures, education, etc.) for free or paid access. In addition, logged in users can interact with a video or live broadcast by uploading videos, chat and comments.
The service is offered or provided by Solidtango via Solidtango's or the publisher's embedded player or play channel. The channels and its content can be found under the Solidtango.com and SolidSport.com domains.
To access or contribute with content that requires login, you must first create a User Account. When logged in to your User Account, you can ("User" or "You") share live broadcasts and videos, free and via paid access, comment and chat, and in some cases also upload video.
Solidtango AB processes personal data in a way that complies with the Data Protection Ordinance and Law (2018: 218) with additional provisions to the EU Data Protection Ordinance, Swedish Constitution, 2018: 218.
You must not allow another person to use your login information. If it's coming to Solidtango's knowledge that someone other than you use the service with your login credentials Solidtango may, without further notice, unregister the User account with immediate effect and suspend you from any use of the Service. Any refund of payment will not be made.
To be able to buy content in the form of live broadcasts and video via the User account you must be at least 18 years old. Solidtango reserves the right to disable a User account, if that User wrongfully claims to be 18 years old, in order to purchase content.
- Operating system: Windows XP Service Pack 2 or newer Windows version, Apple Mac OS X 10.4.11 (Intel-based) or newer Mac OS X version
- 1.6 GHz or faster processor
- 1 GB RAM or more
Internet Explorer 7 or newer, Firefox 4 or newer, Chrome 18 or later, Safari 4 or later
version 10.2 or later
Minimum of 3 Mbps (please test your connection at: http://www.bredbandskollen.se)
Users are responsible for making sure that firewalls, hardware and other equipment, that is not provided by Solidtango, is configured for using the Service. Solidtango's customer service does not help with troubleshooting or similar actions relating to such equipment, but refers to third party providers responsible for the User's internet service or technical equipment.
Solidtango reserves the right to alter the technical conditions from time to time.
To create a User account is free of charge. Users can choose to either purchase the service at a single time or to subscribe to the Service. Prices for the purchase of the Service is shown in connection with each object, that can can be accessed on Solidtango's or Responsible Publisher’s Playchannel. All prices are in Swedish kronor (SEK), and inluding VAT.
Payment for the purchase of the Service is made through the payment intermediary that Solidtango uses at the specific time of purchase. The User can pay with the listed payment methods on Solidtango's or Responsible Publisher’s Playchannel or in connection with the purchase of the Service. Which different payment methods that is available are subject to change by Solidtango from time to time. Users should note that any fees and additional conditions may apply to the use of the different payment methods. Information about the contents of such terms is not provided by Solidtango. On the User's bank or invoice statements, the purchase will be shown as “Solidtango AB”.
If the Service is used on a subscription basis, the Service is paid for in advance by an agreed upon method of payment. If payment is not received on time, Solidtango has the right to charge interest on overdue amounts in the agreement, a late payment fee and, and where applicable, even a statutory collection fee. If you do not have sufficient funds on the payment date, Solidtango has the right to terminate or restrict your access to the Service. Furthermore Solidtango has the right to completely terminate your subscription, with immediate effect in cases where the payment is overdue by more than ten (10) days.
User's actions in violation of this Agreement is always considered a fundamental breach of contract and entitles Solidtango to immediately terminate this Agreement and disable the User from use of the Service without any refund of any payment. Such actions can also lead to liability for damages by the User.
Should Solidtango suspect the User, to be guilty of an offense through the use of the Service, a police report will be filed.
Users who upload a video to a Playchannel is personally responsible for the video. The User is also aware that the video can be displayed on any page other than the Playchannel it was uploaded to. It is not allowed to upload a video without the copyright holder's consent.
Video with obscene, defamatory, racist, discriminating, unethical, or otherwise illegal content will be deleted immediately by Solidtango or the Publisher.
Solidtango and the Publisher has the right to use the uploaded video in promotional purposes without any compensation to the User who uploaded the video. Solidtango and the Publisher has the right to process and customize uploaded video. Furthermore Solidtango has the right to sub-license the rights to the User’s uploaded video to their partners. Users who upload a video waive all claims for reimbursement from Solidtango or its partners for the use of uploaded video. Users who upload a video takes full responsibility to keep Solidtango completely free of responsilbility against any damage claimes in the case of any third party demanding compensation due to uploaded videos. Solidtango gives no compensation for loss of uploaded video.
Solidtango and the Publisher has the right to delete uploaded video without any notice to the User who uploaded the video.
Users who writes comments or chats are personally responsible for what they writes. The User is also aware that what is written may appear on any page other than the page that the User commented or chatted on.
It is not allowed to express humiliating comments about someone in reference to his or her race, color, ethnic or national origin, sex, religion or sexual preference, emit racist, xenophobic and sexist comments and messages, emit commercial messages or marketing, providing offers of money and gifts, emit copyrighted material which the User has not created or has rights to, encourage crime or other conduct contrary to Swedish law, to threaten and harass or to pretend to be someone other than the existing person.
Solidango and the Publisher reserves the right to remove posts that are considered to be inappropriate. In case of repeated infringements by the same User, Solidtango has the right to terminate the User’s account with immediate effect, without any notice to the User.
The User may not attempt to circumvent Solidtango's security system, or try to test security of the Service. The User may not use the Service in a manner that could damage, make it inoperative, over, or impair or even interfere with other Users use of the Service. This includes sending or submitting any material that contains software viruses or any other computer code, files or programs designed to harm, interrupt, destroy or limit the functionality of computer software or hardware or equipment that is directly or indirectly linked to the Service. The User must not attempt to gain unauthorized access to any computer system, network, content or information that the Service is based on.
The Service may be subject to disruptions, which could mean that the User can not access the complete live broadcast and video or purchased content. Disruptions with up to five (5) minutes during the same transmission can occur without the right to compensation for the User. Solidtango is not responsible for any errors or delays in the delivery of the Service, which means that the User in a period of a total of five (5) minutes during the broadcast has not had access to purchased content.
Except for disruptions as described above, Solidtango’s responsibility is further limited to only include errors and delayed delivery of the Service due to faults in Solidtango’s infrastructure. Solidtango is not responsible for errors and delays resulting from the Publisher, or errors in the User’s equipment (such as not meeting the technical conditions under paragraph #6) or other equipment that is not owned by Solidtango. Solidtango is not responsible for errors and delay due to a power failure, failure and delay of the ISP services, such as the provision of a working internet connection or other errors and delays due to circumstances beyond Solidtango’s control.
Solidtango gives no warranties regarding the content, information, services or otherwise provided on or through Responsible Publishers Playchannel. Except as provided in this paragraph #14, Solidtango gives no guarantees concerning the operation, availability, quality, usefulness, or safety from the Publisher.
Solidtango is not responsible for any indirect loss or damage unless Solidtango acted with great negligence or intentionally. These disclaimers and liability limitations apply to the extent otherwise provided by mandatory law.
Solidtango and Responsible Publisher’s Playchannel may contain links to other websites which are not controlled by Solidtango. Solidtango takes no responsibility for the content or functionality of such other sites.
The Service allows you to make your profile available to the public, share links with other Users of the Service and integrate your activities with services with functionality provided by a third-party social networking service, including but not limited to Facebook and Twitter ("Social Media"). If you choose to use this feature (the "Plugin") it may be possible for the public and other Users to view your User Account on Solidtango. Note that the data processing is done, via eg Facebook and Twitter, outside the European Union. We can not influence the amount of personal information collected through the use of the Plugin. You agree that Solidtango is not responsible for the content when it is shared through Social Media. If you use Social Media in connection with the Service, you agree that you will not use it in any way that we, in our sole discretion, deems unacceptable, including (without limitation) to; insult, harass, bully, imitate or send spam to other Users; publish or create any obscene material, harassing, slandering, pornographic or obscene; use it for any illegal, immoral or harmful purposes; or infringe third party intellectual property rights.
In case of failure or delay in Solidtango's liability under paragraph #14 above, We compensate the Publisher’s User with a voucher code (the "Voucher"). The Voucher can be used to buy other similar content (such as another video). User's right to compensation requires that the User leaves a complaint by email within two (2) months from the time the error occurred. The complaint must specify the video/live streaming (game, concert, etc.) that the complaint refers to, the date and time of the error/delay and a detailed description of the error/delay. The User must also attach their purchase receipt for the purchased game, concert, etc, or otherwise in writing signify their purchase to the customer service.
The agreement is valid without fixation period and may at any time be terminated by the User. Upon termination, the User's account is terminated immediately. Any outstanding vouchers and subscription expires at that time.
Termination of the Agreement by the User is made through a written notice through an email to Solidtango’s customer service. Solidtango may, in addition to what is stated in Section 5, terminate the Agreement with immediate effect if Solidtango decides to close the Service in whole or partly, or decides to significantly change the Service and/or content, or have another good reason to terminate the Agreement. Termination of the Agreement from Solidtango’s part can be made via email or information on Solidtango's or Responsible Publisher Playchannel. If Solidtango terminates the Agreement, Solidtango shall, where it’s appropriate, refund the User's payments, compensating for the still due subriction period.
Solidtango is responsible for personal data and manages the Personal Data of the User according to the new Data Protection Ordinance (GDPR) and other applicable legislation. The user's personal information is used to enable Solidtango to fulfill its contractual obligations to the User. The personal data that Solidtango will process is the User's name, address, and account information. When using the service, we also store the IP address you log in to the service from and from which IP address you made your payment. Solidtango will continue to use the User's email address to manage newsletters and other information.
Contact information for personal data processing:
120 31 STOCKHOLM, SWEDEN
via email email@example.com
The Service, like any other online platforms, is potentially vulnerable to various security risks. Solidtango continually strives to reduce such risks, but with the use of the Service, there is always a risk why Solidtango can not guarantee that the User will never be the subject of password theft, electronic trespassing, tampering, hacking, premature dissemination of information and/or corruption of content that the User uploads, manages, publishes or distributes through the Service.
The User is welcome to contact Solidtango's Customer Service for further information or if in need of support. Contact information for Solidtango's customer service available in paragraph 24.
Postal Address: Lumaparksvägen 7, 12031 Stockholm, Sweden
Office Address: Lumaparksvägen 9, 12031 Stockholm, Sweden
Swedish substantive law shall apply to this Agreement.
In the event of any dispute between Solidtango and the User, the parties shall seek to resolve the dispute by mutual agreement. If the parties can not agree, the dispute may be settled by the Swedish Consumer Complaints Board, provided the Board has jurisdiction to hear the matter and the dispute is suitable for the Board’s review. Parties also have the right to bring proceedings in ordinary courts in the event that the dispute can not be resolved by mutual agreement.